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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
322 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 322 reviews

July 11, 2023

Easy to make an appointment. Arrived early and they quickly accommodated me. Christian kept me up to date the entire visit. Very happy with service I received. Will retur More

by dhillebr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Dhillebr, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 10, 2023

We had an exceptional experience with the great service from our sales representative Luis Guerrero and David regarding finance and management. Everyone was very professional and helped us make a great dec More

by john.draper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Luis Guerrero
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations John.draper! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

Jul 31, 2023 -

john.draper responded

We would like to recognize our sales person Luis and apparently there is another survey which we have not been able to find. Please send that if possible so we can recognize him properly. Mr & Mrs Draper

July 09, 2023

Never got back to me about request for the best price. TWICE! Didn't really take me seriously. I ended up buying a car within 1 day of speaking with them. More

by Scoop22
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pedro Garcia
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July 09, 2023

Service was great, and work was done quickly. Good communication with me during the process. More

by lcotromanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

lcotromanes, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 09, 2023

Never got back to me about request for the best price. TWICE! Didn't really take me seriously. I ended up buying a car within 1 day of speaking with them. More

by Scoop22
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pedro Garcia
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Scoop22, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 08, 2023

They were great to work with, Vince was excellent. The team was also helpful in the purchase of my jeep wrangler. More

by kckosmatka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations Kckosmatka! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

July 07, 2023

I bought a brand new 4XE Jeep early last year before the ownership change. The guaranteed maintenance program is not honored, nor a simple all weather Matt that was promised and not delivered. I was just More

by franzozaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Franzozaya, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 06, 2023

Great service! From start to finish, the new owner is definitely making the dealer look updated. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Chris, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 01, 2023

The team kept me informed about the progress and delivered it on time. Thanks for the good job More

by raj.namineni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Raj.namineni, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 01, 2023

Had my car for 3 weeks they didn’t work on my car for a whole week then told me my car was ready and it wasn’t and refused to reimburse me for wasting my Uber money and time More

by jerry85jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Jerry85jr, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

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