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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
336 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 336 reviews

July 24, 2023

Great service and very timely. Helped me out in a pinch and very easy to work with. More

by patricio.clancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patricio.clancy, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 21, 2023

CDJR was great and helpful from beginning to end with the car buying process. Everything was clear and we were satisfied with our purchase. We would recommend them to friends and family for future car purcha More

by calvin.c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lau
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations Calvin.C! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

July 21, 2023

All good, but my “change oil” notification is still on. Do I need to get that fixed? More

by kevintfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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July 19, 2023

This was an excellent dealership experience for me! ! The entire purchasing process was very smooth More

by cpdwolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations CPDwolf! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

July 19, 2023

Luis was very helpful with making sure we got exactly what we were looking for from a lease standpoint. More

by peterlcopp
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken, Luis Guerrero
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Peterlcopp, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 17, 2023

The service left black grease on the back of the rear view mirror. The repair costs quoted seemed excessive for the work. More

by jacquescattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
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July 16, 2023

Always great service, glad to have them locally to support my Fiat needs- Bess Arthur More

by windyhoosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Windyhoosier, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 14, 2023

so much for the life time warranty. blame it all on rust so nothing is covered. More

by pna1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Pna1956, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 14, 2023

Jesica is very competent and knowledgeable. She is very professional in her action and is an asset to your company. More

by kennethgjaleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kennethgjaleco, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 14, 2023

The staff was very helpful and friendly,they actually were waiting for us at the door! We had drove down from northern Michigan for this car we saw online. Diana, our sales person was Great, she did eve More

by No.1Wildhorse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations No.1Wildhorse! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

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