Chrysler Dodge Jeep Ram of Chicago

Never got back to me about request for the best price. TWICE! Didn't really take me seriously. I ended up buying a car within 1 day of speaking with them. TWICE! Didn't really take me seriously. I ended up buying a car within 1 day of speaking with them. More

Service was great, and work was done quickly. Good communication with me during the process. Good communication with me during the process. More

They were great to work with, Vince was excellent. The team was also helpful in the purchase of my jeep wrangler. The team was also helpful in the purchase of my jeep wrangler. More

I bought a brand new 4XE Jeep early last year before the ownership change. The guaranteed maintenance program is not honored, nor a simple all weather Matt that was promised and not delivered. I was just ownership change. The guaranteed maintenance program is not honored, nor a simple all weather Matt that was promised and not delivered. I was just given a number to call the corporate office of the prior dealership. The car keeps showing an engine light which is very frustrating, I bought a new car to avoid this situation. Service center is 30-40 mins away from my house which is very inconvenient to have to keep coming back to the shop. I’m seriously considering selling the car and buying a different brand More

Great service! From start to finish, the new owner is definitely making the dealer look updated. From start to finish, the new owner is definitely making the dealer look updated. More

The team kept me informed about the progress and delivered it on time. Thanks for the good job delivered it on time. Thanks for the good job More

Had my car for 3 weeks they didn’t work on my car for a whole week then told me my car was ready and it wasn’t and refused to reimburse me for wasting my Uber money and time whole week then told me my car was ready and it wasn’t and refused to reimburse me for wasting my Uber money and time More

I brought my car in for two reasons a couple of weeks ago. When I received my car back about a week later after spending $3500, it took me quickly to realize that neither of the problems that I had brou ago. When I received my car back about a week later after spending $3500, it took me quickly to realize that neither of the problems that I had brought my car in had gotten fixed. I told the man at the service desk, and he told me that I should bring it back in to get re checked by the mechanic. When I brought my car in again, he gave me his personal number and told me that I should text him with any questions and that he would keep me updated with what they find out about my car. Joe never responded to one of my 7 texts that I sent him about my car and any progress. I had to call many times and the times I did call I got put on hold every time for at least 15-20 minutes. He then proceeded to tell me that they had not found the answer to one of my problems and that I might need to spend an additional $3500 to MAYBE fix the problem. I then asked to talk to the mechanic who worked on my car who was great (I unfortunately cannot remember his name). He answered every one of my questions and spent the time on the phone to explain everything to me. He had spent many hours looking at my car and had still not figured out the problem. He nicely advised me not to spend the additional money on my car because it might not be an issue. I picked up my car and thankfully did not have to pay again to have my car looked at. I am very disappointed with the outcome I had, the money spent to still have my car have the same issues it had before bringing it in, and the customer service I received. More

During this visits I received Great Service! Service Advisor was helpful, efficient and informative! Looking forward to continuing the relationship with them. Service Advisor was helpful, efficient and informative! Looking forward to continuing the relationship with them. More

It is conveniently located, for me. And the experience was surprisingly pleasant. I will return. And the experience was surprisingly pleasant. I will return. More