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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.2
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 319 reviews

July 14, 2023

so much for the life time warranty. blame it all on rust so nothing is covered. More

by pna1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Pna1956, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 14, 2023

Jesica is very competent and knowledgeable. She is very professional in her action and is an asset to your company. More

by kennethgjaleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kennethgjaleco, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 14, 2023

The staff was very helpful and friendly,they actually were waiting for us at the door! We had drove down from northern Michigan for this car we saw online. Diana, our sales person was Great, she did eve More

by No.1Wildhorse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations No.1Wildhorse! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

July 13, 2023

Very diligent and friendly. Kept me informed and were extremely helpful. I will return for any future needs More

by docbake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kandice, Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Docbake, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 12, 2023

This place will give you a reasonable quote, have you drop your car off, and then call you every 5 minutes with another $500 fix. Classic mechanic scam behavior. I was charged close to $1k for break pad More

by arlenjmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Arlenjmoore, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 12, 2023

Bought our car when it was Napletons now it’s not. Neither organization increased my thoughts about car dealership. Recently went in for issue. Not satisfied. Said everything great. LOL. Had intermitt More

by blmciao
Recommend Dealer
No
Employees Worked With
Christian Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Blmciao, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 11, 2023

Friendly staff. Convenient hours. Fast work. Nice/pleasant office, shop, location. The receipt was confusing, hard to understand, but after a slower at home reading, More

by BbyDaH2O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

BbyDaH2O, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 11, 2023

Easy to make an appointment. Arrived early and they quickly accommodated me. Christian kept me up to date the entire visit. Very happy with service I received. Will retur More

by dhillebr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Dhillebr, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 10, 2023

We had an exceptional experience with the great service from our sales representative Luis Guerrero and David regarding finance and management. Everyone was very professional and helped us make a great dec More

by john.draper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Luis Guerrero
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations John.draper! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

Jul 31, 2023 -

john.draper responded

We would like to recognize our sales person Luis and apparently there is another survey which we have not been able to find. Please send that if possible so we can recognize him properly. Mr & Mrs Draper

July 09, 2023

Never got back to me about request for the best price. TWICE! Didn't really take me seriously. I ended up buying a car within 1 day of speaking with them. More

by Scoop22
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pedro Garcia
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