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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
336 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 336 reviews

August 16, 2023

Was forced to pay for the detailing service and when I asked about it they said they would fix the scratches etc but the detailing didn’t and now I have been trying to be in contact with the dealer about More

by mattlowery1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonette brooks, Luis Guerrero
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Aug 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Mattlowery1525, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

August 15, 2023

Terrible service. Would never recommend anyone set foot in this facility they are scammers looking for their next victim. Cars are priced way too high. Save your money More

by jackie90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 16, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Jackie90, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

August 10, 2023

After decades of good service and reasonable costs from Napleton, when my husband and I bought 7 cars, I got gouged on price the first time I came in for service. Also, soon after I left, I saw an engine More

by ginp65
Recommend Dealer
No
Employees Worked With
Christian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ginp65, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

August 07, 2023

Good reasonable we’ll work what you have going on good dealership highly recommend fr More

by scrap30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Perez
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Aug 07, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Scrap30, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 30, 2023

Good costumer service and good attention and communication pay attention what I need thank you More

by calamontes78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Calmontes78, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 29, 2023

Great service! Loving the renovation they got going on, will be back for more services More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Chris, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 28, 2023

Jesica, left on break and left my order, Christian was nice enough to notice and proceed it so I wouldn't have to wait! More

by kolkerjill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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July 27, 2023

Great first experience with this dealership, Everything went smooth and on time. They solve the issue on my truck professionally. Thank you for your good work More

by tose_2005_mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tose_2005_mk, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 25, 2023

The waiting area was immaculate. The service I needed was completed in a timely manner. The service advisor was the best! More

by vinsonpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Vinsonpaul, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 24, 2023

Everyone there was very professional and friendly. Abdullah and Vincent took really good care of me. They went above and beyond and got me in a brand new jeep compass with no problems. I’m very apprec More

by ruben.rios87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent perez, Abdullah abbadi
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations Ruben.rios87! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

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