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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
322 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 322 reviews

July 19, 2023

This was an excellent dealership experience for me! ! The entire purchasing process was very smooth More

by cpdwolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations CPDwolf! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

July 17, 2023

The service left black grease on the back of the rear view mirror. The repair costs quoted seemed excessive for the work. More

by jacquescattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
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July 16, 2023

Always great service, glad to have them locally to support my Fiat needs- Bess Arthur More

by windyhoosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Windyhoosier, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 14, 2023

so much for the life time warranty. blame it all on rust so nothing is covered. More

by pna1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Pna1956, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 14, 2023

Jesica is very competent and knowledgeable. She is very professional in her action and is an asset to your company. More

by kennethgjaleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kennethgjaleco, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 14, 2023

The staff was very helpful and friendly,they actually were waiting for us at the door! We had drove down from northern Michigan for this car we saw online. Diana, our sales person was Great, she did eve More

by No.1Wildhorse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations No.1Wildhorse! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

July 13, 2023

Very diligent and friendly. Kept me informed and were extremely helpful. I will return for any future needs More

by docbake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kandice, Jesica Vidal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Docbake, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 12, 2023

This place will give you a reasonable quote, have you drop your car off, and then call you every 5 minutes with another $500 fix. Classic mechanic scam behavior. I was charged close to $1k for break pad More

by arlenjmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Arlenjmoore, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 12, 2023

Bought our car when it was Napletons now it’s not. Neither organization increased my thoughts about car dealership. Recently went in for issue. Not satisfied. Said everything great. LOL. Had intermitt More

by blmciao
Recommend Dealer
No
Employees Worked With
Christian Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Blmciao, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 11, 2023

Friendly staff. Convenient hours. Fast work. Nice/pleasant office, shop, location. The receipt was confusing, hard to understand, but after a slower at home reading, More

by BbyDaH2O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

BbyDaH2O, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

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