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Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 319 reviews
August 24, 2023
The experience with Jeep of Chicago was fantastic. This was my first time getting service at this location and the team took excellent care of me, including placing me in a loaner vehicle so that I wo This was my first time getting service at this location and the team took excellent care of me, including placing me in a loaner vehicle so that I wouldn't have any interruption in my daily activities. The team took the time to explain everything carefully, they even caught an issue I hadn't noticed, and were quick with returning my vehicle. I highly recommend the Service Center here at Jeep of Chicago!! More
by thomaseplummer
Verified Customer
August 23, 2023
Christian was very helpful and stayed late after closing to help me get my new Jeep Compass. Loving the car and I keep finding new features! to help me get my new Jeep Compass. Loving the car and I keep finding new features! More
by sam_landman
Employees Worked With
August 21, 2023
Emily Herrera was perfect, she is very personable, helpful, educated, and nice. She got me a good price for my new vehicle and a good price for my trade in. helpful, educated, and nice. She got me a good price for my new vehicle and a good price for my trade in. More
by suzannefuse66
Employees Worked With
August 16, 2023
Was forced to pay for the detailing service and when I asked about it they said they would fix the scratches etc but the detailing didn’t and now I have been trying to be in contact with the dealer about asked about it they said they would fix the scratches etc but the detailing didn’t and now I have been trying to be in contact with the dealer about the detailing I was forced to pay 3k for but they won’t respond. More
by mattlowery1525
Employees Worked With
Antonette brooks, Luis Guerrero
August 15, 2023
Terrible service. Would never recommend anyone set foot in this facility they are scammers looking for their next victim. Cars are priced way too high. Save your money Would never recommend anyone set foot in this facility they are scammers looking for their next victim. Cars are priced way too high. Save your money and your time. New management sucks. More
by jackie90
August 10, 2023
After decades of good service and reasonable costs from Napleton, when my husband and I bought 7 cars, I got gouged on price the first time I came in for service. Also, soon after I left, I saw an engine Napleton, when my husband and I bought 7 cars, I got gouged on price the first time I came in for service. Also, soon after I left, I saw an engine light on that had nothing to do with my air conditioning system. There are enough other Jeep dealerships in the area if I need one, so I won't be back. More
by ginp65
Employees Worked With
July 30, 2023
Good costumer service and good attention and communication pay attention what I need thank you communication pay attention what I need thank you More
by calamontes78
July 29, 2023
Great service! Loving the renovation they got going on, will be back for more services Loving the renovation they got going on, will be back for more services More
by Chris
Employees Worked With
July 28, 2023
Jesica, left on break and left my order, Christian was nice enough to notice and proceed it so I wouldn't have to wait! nice enough to notice and proceed it so I wouldn't have to wait! More
by kolkerjill
