Chrysler Dodge Jeep Ram of Chicago

Went in over week ago after jeep making noise when braking. They told me had to replace the CV Axles. Total was 1800. I was moving to Florida days later and exact noise is still there. There respon braking. They told me had to replace the CV Axles. Total was 1800. I was moving to Florida days later and exact noise is still there. There response was "you needed to replace them anyway" What a complete joke. Asked for service manager to call me......no call. More

Charged me 120% more than what the car is even worth. Wouldn’t take the car back after only having it for a week. Wouldn’t take the car back after only having it for a week. More

I was treated like a valued customer very friendly service everything was done properly and timely thank you for your service service everything was done properly and timely thank you for your service More

The experience with Jeep of Chicago was fantastic. This was my first time getting service at this location and the team took excellent care of me, including placing me in a loaner vehicle so that I wo This was my first time getting service at this location and the team took excellent care of me, including placing me in a loaner vehicle so that I wouldn't have any interruption in my daily activities. The team took the time to explain everything carefully, they even caught an issue I hadn't noticed, and were quick with returning my vehicle. I highly recommend the Service Center here at Jeep of Chicago!! More

Christian was very helpful and stayed late after closing to help me get my new Jeep Compass. Loving the car and I keep finding new features! to help me get my new Jeep Compass. Loving the car and I keep finding new features! More

Emily Herrera was perfect, she is very personable, helpful, educated, and nice. She got me a good price for my new vehicle and a good price for my trade in. helpful, educated, and nice. She got me a good price for my new vehicle and a good price for my trade in. More

Was forced to pay for the detailing service and when I asked about it they said they would fix the scratches etc but the detailing didn’t and now I have been trying to be in contact with the dealer about asked about it they said they would fix the scratches etc but the detailing didn’t and now I have been trying to be in contact with the dealer about the detailing I was forced to pay 3k for but they won’t respond. More

Terrible service. Would never recommend anyone set foot in this facility they are scammers looking for their next victim. Cars are priced way too high. Save your money Would never recommend anyone set foot in this facility they are scammers looking for their next victim. Cars are priced way too high. Save your money and your time. New management sucks. More

After decades of good service and reasonable costs from Napleton, when my husband and I bought 7 cars, I got gouged on price the first time I came in for service. Also, soon after I left, I saw an engine Napleton, when my husband and I bought 7 cars, I got gouged on price the first time I came in for service. Also, soon after I left, I saw an engine light on that had nothing to do with my air conditioning system. There are enough other Jeep dealerships in the area if I need one, so I won't be back. More

Good reasonable we’ll work what you have going on good dealership highly recommend fr dealership highly recommend fr More