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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.2
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 319 reviews

September 23, 2023

Very good service . Have time for customer and their customer supportive. They also have time to explain everything to you More

by ernestbugyei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ernestbugyei, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 20, 2023

I feel the dealership was dishonest with me and know that the deal was signed and the vehicle delivered they will not return my calls. Can you help here? More

by patrick81
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ken Lau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Granados
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Sep 20, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patrick81, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 16, 2023

The noise coming from my car remains even after service was completed and new parts were purchased and installed More

by victoriatomasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Victoriatomasello, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 15, 2023

Knowledgeable and friendly staff. Will recommend this dealership to my friends and family. Thank you Christian. More

by shaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Shaban, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 12, 2023

I had an electrical service issue with my new Chrysler, bought 6 months, but the old service manager was militantly rude, unprofessional, and refused to service their own vehicle. I have a service warrante More

by Cevalx100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Head Department Manager
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Sep 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Cevalx100, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 12, 2023

I had a very rough interaction on my last visit. I had to call 4 times to find the status of my car and the issue was never even addressed after a couple days More

by mrmsofios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Sep 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Mrmsofios, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 11, 2023

Great service as soon as I walked in the door. My new Pacifica is everything I've ever wanted. xxxxxxto Pedro who helped every step of the way. More

by kentcarmichael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Garcia
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Sep 11, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kentcarmichael, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 09, 2023

They were very friendly and answered all my question. Came in for a test drive and left with a new car. More

by jeni4132
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Jeni4132, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 08, 2023

Tony was very helpful during the entire car buying process and made the process easy for us. More

by ryanpdietz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Kokaljari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ryanpdietz, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 06, 2023

Great customer service. Scheduling an appointment was easy and efficient. I also enjoyed the new waiting room. Great place! More

by ljd457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

ljd547, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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