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Chrysler Dodge Jeep Ram of Calallen - Service Center

Corpus Christi, TX

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311 Reviews

311 Reviews of Chrysler Dodge Jeep Ram of Calallen - Service Center

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January 01, 2021

Every thing was very good *****excellant with the service person melissa ^^^^ every body was very polite with the customers <>=will be back as service needed More

by ZSOLIZJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for choosing Chrysler Dodge Jeep Ram of Calallen, your feedback and rating mean a lot to us. We're glad Melissa was able to help, and we hope to see you again! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 31, 2020

This Place is GREAT.. highly recommend the Service Department.. they have a super clean dealership and are very respectful to everyone. Id give them 10 stars if i could. More

by MEBANBOWSHOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Davis, Edwin Fernandez, Michael Pieper, Brittany Ross, Matthew Armentor, Sean Lopez
Dec 31, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing CDJR of Calallen, and helping to share the word about us. We’re here for you anytime! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 30, 2020

Great friendly service! They took my car in quick and finished with my oil change in just a couple of hours. Ms.Boyd was very helpful and friendly. More

by SCASTILLO1814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your business and this review. We're happy to hear Ms. Melissa Boyd was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 29, 2020

They let me know I had a recall on my vehicle and handled it for me super quick. All the advisors are very nice every time I go there. Best service around More

by SKITTLES1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Davis, Brittany Ross, Sean Lopez
Dec 29, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Chrysler Dodge Jeep Ram of Calallen. Please don't hesitate to reach out if you need anything else. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 29, 2020

Took my jeep in for a recalled and it was handled in a very timely manner and the service dept is awesome and explains things very well. I would recommend Lithia to my friends and family More

by mamabear78372
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Davis, Edwin Fernandez, Brittany Ross, Matthew Armentor, Sean Lopez
Dec 29, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matthew, Melissa, and our team, and don't hesitate to let us know if we can be of further assistance. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 29, 2020

Took So long that I had to call for status And was left on hold. Did not go over what was found in alignment and did not confirm that it was lifetime . More

by lilyhtitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy Davis, Sean Lopez
Jan 15, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Lily, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 23, 2020

Employees did not wear face mask CoVic19 I don’t know employees names not wearing Name tags. When purchased vehicle not properly explained of warranty Had to pay for tire rotation More

by FRANCATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa Boyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Hello, I am sorry to hear that your extended warranty that you purchased was not explained correctly. As far as masks, It is highly recommended that masks are worn, or a min. of 6' distance is kept, or if an employee is behind a plexiglass shield which is at our Advisors and Cashiers desks. The safety of our customers and our employees is a first and foremost concern. We strive to always plastic wrap each steering wheel, cover the driver seat, and apply a floor mat. COVID-19 or Corona Virus is very serious and we take it very seriously with the pre-cautions we take on an everyday basis. We here at CDJR of Calallen do wish you a happy holiday and do hope we get the chance to try and give you a proper experience. Thank You, Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501

December 22, 2020

They didn't have the tire sensor in stock the first time I went for service. They ordered and scheduled a time for me to come back in. Great service and friendly. More

by RYAN.BAGGETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Davis
Dec 23, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you, Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Chrysler Dodge Jeep Ram of Calallen. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 17, 2020

Nice service center with a friendly staff. Coming from Corpus Christi is worth it for the customer service. Lithia here in Corpus is not nearly as friendly or helpful. Sean was great. More

by RAHARVEY20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Lopez
Dec 17, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

It's great to hear that Sean was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Chrysler Dodge Jeep Ram of Calallen! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

December 17, 2020

Performed four recalls on my truck - and while they had the water pump off asked them to replace the serpentine belt and save the old one for me. They discarded the old one. Two days after bringing the t More

by CreedeCo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for taking the time to leave a review. We sincerely value your business and look forward to your next visit. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

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