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Chrysler Dodge Jeep Ram of Calallen

Corpus Christi, TX

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638 Reviews

3688 IH 69 Access Rd

Corpus Christi, TX

78410

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638 Reviews of Chrysler Dodge Jeep Ram of Calallen

September 03, 2020

Don't agree with dealer overpriced dealer add-ons. Dealer stated that they cannot be removed. If customers are not told or are aware Add-ons will be added when they are not necessary. More

by IVALDEZ6471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Ochoa
September 02, 2020

Only truck there to get my oil changed and it took over and hour ? Crazy, I’ll be taking it somewhere else next time, sorry !!! More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindy Davis, Matthew Armentor
August 27, 2020

Got a car for my daughter. David Guerra was very patient and helped us get the right car for the right price. 😁 2020 Plum purple Dodge Charger with the hemi. I would highly recommend them. Very nice peo More

by VERROY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Liedecke-Guerra
Aug 28, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It’s great to hear that David provided such an excellent experience. Enjoy your new Charger! Thank you Matt Armender Service Manager Chrysler Jeep dodge RAM of Calallen

August 26, 2020

I initially went in to the dealership to get my 2018 Ram 1500 truck serviced. By the way the two ladies which I do not remember their names have wonderful customer service skills. They actually talked me i More

by LIZCANTU326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Ortiz , Cindy Davis, Brittany Ross, John Paz, Zach Lindberg
Aug 27, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Chrysler Dodge Jeep Ram of Calallen. Congratulations on your new vehicle! Thank you Zack L. Lindberg General Manager Chrysler Jeep Dodge RAM of Calallen

August 24, 2020

Friendly staff, excellent service, prompt appointment time and swift vehicle diagnosis. I will definitely take my vehicle back and recommend Calallen CDJR to family and friends! More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lopez, Melissa Boyd, Cindy Davis, Edwin Fernandez, Zach Lindberg, Matthew Armentor
Aug 25, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you Zack L. Lindberg General Manager Chrysler Jeep Dodge RAM of Calallen

August 21, 2020

It was a very pleasant experience. I usually go to the dealership in corpus however I think I will continue to use the Calallen location. More

by BOOTPEDDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis
Aug 23, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Chrysler Dodge Jeep Ram of Calallen! Thank you Zack L. Lindberg General Manager Chrysler Jeep Dodge RAM of Calallen

August 20, 2020

Everyone was friendly and attentive. Only thing I would say is that he sold me a vehicle that was crashed and started messing up. I asked for a different vehicle because why would I want something that was More

by SCAUDILLO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trina Ritchie, James Steele
Sep 07, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Thank you, Zach L. Lindberg General Manager Chrysler Jeep Dodge RAM of Calallen

August 18, 2020

I always get great service at this dealership. Everyone from Tony in Parts to Matthew in Service have always taken care on my every need. I reccomend this dealership to everyone. More

by THE3CROSSFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rodriguez, Tony Villarreal, Louis Mason
Aug 18, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Chrysler Dodge Jeep Ram of Calallen. Thank you Zack L. Lindberg General Manager Chrysler Jeep Dodge RAM of Calallen

August 14, 2020

Worst service encountered. Never called on updates if I didn’t call to get updates and when I did finally after a month just so y’all could tell me The truck had a noise that it never had before. Still hav More

by MFONSECA67
Recommend Dealer
No
Employees Worked With
Sean Lopez , Cindy Davis
Aug 29, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your feedback. We are sorry you weren’t fully satisfied with your visit and we hope that you found our Service Manager’s message to be helpful. We would be happy to speak to you directly if there is anything further we can do to resolve the issue. Thank you Zack L. Lindberg General Manager Chrysler Jeep Dodge RAM of Calallen

August 14, 2020

Poor service department experience Brought my 2017 Jeep in to have a new battery put in (I provided the battery) and replace the springs (I provided the springs) Made an appointment a w More

by klrpt
Recommend Dealer
No
Employees Worked With
Someone named Melissa in the service department who tried to defend outrageous cost of service
Sep 01, 2020 -

Chrysler Dodge Jeep Ram of Calallen responded

Hello Karen, I am the Service Manger, I did notice the price and the $553 for the spring replacement. To replace the springs it requires the technician to lower the the complete axle to make room to replace the springs. This is normal labor for that repair. As far as the Appointment goes, Yes an appointment guarantees we will look at your vehicle that day. Sometime vehicles take longer than quoted due to extenuating circumstances, such as rusted bolts, broken bolts, faulty seals. etc... This pushes back appointments at times. We strive to give every customer and their vehicles proper repairs and an adequate time to inspect and repair the vehicle properly the first time. I apologize for the inconvenience and do hope to be able to service your Jeep in the future. Thank You Matthew Armentor Service Manager Chrysler Dodge Jeep Ram of Calallen

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