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Chrysler Dodge Jeep Ram of Calallen

Corpus Christi, TX

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638 Reviews

3688 IH 69 Access Rd

Corpus Christi, TX

78410

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638 Reviews of Chrysler Dodge Jeep Ram of Calallen

January 19, 2021

I like the service been provided but I do consider a must to provide the car washed at least after the service been completed. For what I can see on the rest of the things I should also like to been call bac More

by STEFANOUSAI79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Melissa Boyd
Jan 19, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 19, 2021

Great service and quick return! The only problem I have is that since it was a battery issue my lights reset and they weren’t put back to they way I had them. I didn’t notice however until I was already ho More

by LADONNA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Melissa Boyd
Jan 19, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

It's great to hear that we were able to help you with your battery. Our goal is to make sure everyone who walks through the door leaves happy. Let us know if you need assistance with resetting your lights. Thanks again for choosing Chrysler Dodge Jeep Ram of Calallen! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 19, 2021

Nothing fixed correctly, took 5 weeks longer than quoted. Impossible to get ahold of anyone to resolve issues, even after getting corporate involved; they also could not get anyone on the phone. I have left More

by auspo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Boyd
Feb 05, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 18, 2021

GREAT CUSTOMER SERVICE VERY FRIENDLY SEWRVICE PEOPLE AND TECHS VERY KNOWLEDGEABLE EVERYTHING WENT GREAT WITH REPAIRS WAS NOT EVEN A LONG WAIT AND THEY HAD POPCORN. More

by ANTONIOVILLARREALJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Edwin Fernandez, Matthew Armentor, Sean Lopez, Melissa Boyd
Jan 18, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Antonio, Thanks for sharing your thoughts about your experience with Chrysler Dodge Jeep Ram of Calallen. We appreciate your business and hope to see you again soon! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 18, 2021

First time I’ve ever been here. They treated me as if I was an common local customer. Very professional and courteous. Txt messages about reminders. Nice place. More

by RFMENDEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
Jan 19, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for choosing Chrysler Dodge Jeep Ram of Calallen, your feedback and rating mean a lot to us. We're glad Melissa and our team were able to help, and we hope to see you again! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 18, 2021

Service was great Melissa Boyd. Took wonderful care of me. I drive out to calallen because the Service is better than on Staples st. Keep up the good work. I give the experience a 11. More

by WOOD7904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
Jan 19, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

We appreciate your business and Melissa and our service team look forward to serving you again soon! Thank you for the 11! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 15, 2021

Brittany and Sean were great. Always fast and friendly. Nice to have text updates. We can have our Mercedes and Nissan serviced in one place. More

by NOTJUSTMOM59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Ross, Sean Lopez
Jan 15, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brittany and Sean here at Chrysler Dodge Jeep Ram of Calallen. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 14, 2021

Fast service, great communication and great costumer service. I’ve never had such a great experience with a dealership! I wouldn’t take my vehicle anywhere else! More

by JEZLYNBEARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Mason, Melissa Boyd
Jan 14, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 14, 2021

Always the best service never any problems or complaints everything is done right the first time fast friendly service way better than the other location More

by SKITTLES1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Brittany Ross, Matthew Armentor, Sean Lopez, Melissa Boyd
Jan 14, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

January 09, 2021

Have pictures documenting issue , what was tested is not what is wrong. They tested movement of the doors, and went off sensor temperature....the issue is the sensor temperature which has to be checked manu More

by WESLEY.D.HATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lopez
Jan 25, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Hello Wesley, We're sorry that you didn't have a completely satisfying visit. We did get with Chrysler and presented the findings, the response of 12 degrees difference came straight from FCA STAR center, and it is all within specifications at this time. Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

Jan 26, 2021 -

WESLEY.D.HATCH responded

So is 35 degrees? Which I have several pictures of, and have had your service manager see with his own eyes, and even though I showed him the temp you can feel the difference with your hand!

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