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Chrysler Dodge Jeep Ram FIAT of Manhattan

New York, NY

4.5
141 Reviews
Our dealership is staffed with only the best automotive professionals in the Manhattan NY area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chrysler, Dodge, Jeep, Ram and FIAT car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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678 11th Ave

New York, NY

10019

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Showing 141 reviews

September 16, 2023

Con artists. They agreed to a deal over the phone and then backed out of it in person. Real shady business practices and a waste of time… More

by JJNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Neil Iton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Monninger, Jeff Monninger, Franco Milella, Max Tuta, L J, Danny Aquino, Albert Stephenson, Giorgio Demy, Customer Service
Sep 18, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

I'm really sorry to hear about your experience. We strive for transparency and honesty in all our dealings, so it's concerning to see this feedback. We'd like the opportunity to learn more about what happened and address any misunderstandings directly with you. Please feel free to reach out at your earliest convenience - Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

September 11, 2023

Who is that man at Manhattan Chrysler Jeep with the award winning million dollar smile ? The one and only greatest Manhattan Jeep top car salesman the one and only Neil Iton. He is the real deal with no sale More

by Prieta219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that Neil's honesty and dedication have made your experience at Chrysler Dodge Jeep Ram FIAT of Manhattan so memorable over the years. We appreciate you being a loyal customer for 25 years! Here's to many more happy miles in your Jeep!

September 11, 2023

Service department has been excellent since new ownership the last 2 years. I have had my Rubicon services several times and my issues were taken care of properly and within the time expected. Jonathan and G More

by VonRubicon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and Geo, Customer Service
Sep 11, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that Jonathan and Geovanny have been providing you with top-notch service at our Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your trust in us for all your vehicle's needs and hope to see you back again down the road!

August 29, 2023

Very Exceptional and Reliable service. The Turn around time for having the necessary repairs/maintenance done to my vehicle was short and efficient. The atmosphere inside is very pleasant/ More

by Dyceman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Reyes
Aug 30, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're glad to know you found our service exceptional and reliable at Chrysler Dodge Jeep Ram FIAT of Manhattan. It's great that the atmosphere was welcoming, and we could provide efficient maintenance for your vehicle. Thanks for sharing this positive feedback!

August 04, 2023

I left it up to Frank and Nardese to pick a car for my daughter he was to perfection, and so is the car… Couldn’t be happier More

by Pat Castellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Customer Service
Aug 04, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Pat, it's great to know that Frank and Nardese were able to help find the perfect car for your daughter at Chrysler Dodge Jeep Ram FIAT of Manhattan. We're delighted you're happy with their choice!

July 28, 2023

Spoke to Sol, Product Specialist internet sales. I was very interested in a car on the internet. After several calls we agreed on the price. They asked for a down payment to hold the car for pickup. More

by etpocono
Recommend Dealer
No
Employees Worked With
Sol Marie Martinez
Jul 28, 2023 -

etpocono responded

The above is my review

Jul 28, 2023 -

etpocono responded

I already responded

Aug 01, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

I'm sorry, but we are not able to look up your information with your username. If you still have not received your refund, please send us an email at CustomerCare@ManhattanAuto.com. Thank you, Customer Care Team

July 19, 2023

They are very professional and knowledgeable of their car care. The service is among the best. More

by Dlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Herrera
Jul 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan for your automotive needs. We appreciate your support!

July 18, 2023

Brought truck for simple oil change and inspection. Very impressed. They proactively checked my credits on file and used them so didn’t get charged for the oil change. Loved the wash included. I wi More

by greggilbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jul 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Chrysler Dodge Jeep Ram FIAT of Manhattan team. Drive safely, and we hope to see you back again down the road!

July 10, 2023

Everyone was welcoming, friendly, respectful. My salesperson Giorgio was knowledgeable, attentive, courteous,and charismatic. Sales manager valued me as a customer; I’ve been purchasing cars f More

by vwanling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julio, Giorgio Demy, Customer Service
Jul 10, 2023 -

vwanling responded

Everyone was welcoming, friendly, respectful. My salesperson Giorgio was knowledgeable, attentive,courteous, and charismatic. I’ve been purchasing cars for over 25 year, found the personnel at this dealership to be an extremely cohesive working unit; supportive of each other. I felt quite comfortable doing business, but definitely should have gotten a better price😊

Jul 10, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the kind words! We're glad to hear that our team at Chrysler Dodge Jeep Ram FIAT of Manhattan provided a welcoming and respectful experience. We appreciate your feedback, and we'll keep it in mind moving forward. Have a great day!

June 14, 2023

The worst when it comes to service total disregard for costumer after they sell you a car you’re own More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
Jun 16, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Eddie, we're very sorry for any negative experience you may have had with our team. Customer satisfaction is of the utmost importance to us. If you're available, we'd appreciate you giving us a call so we might better understand your concerns and hopefully find a solution that will improve our services going forward. Thank you, Customer Care Team - (877)-811-9330

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