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Chrysler Dodge Jeep Ram FIAT of Manhattan

New York, NY

4.5
141 Reviews
Our dealership is staffed with only the best automotive professionals in the Manhattan NY area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chrysler, Dodge, Jeep, Ram and FIAT car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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678 11th Ave

New York, NY

10019

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Showing 141 reviews

October 24, 2023

They delivered my car with an empty gas tank. When explaining that it was my first Wrangler and I had a few questions they couldn’t answer them for me. I tried contacting the dealership so they c More

by Stefanobandera
Recommend Dealer
No
Employees Worked With
Customer Service
Oct 25, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Stefano, we are sorry to hear about your experience. We aim to provide the best customer service and its concerning to read that we may have fallen short. Please reach out to us directly at CustomerCare@ManhattanAuto.com so we can address any concerns or queries you may have regarding your car. Thank you, Customer Care Team

October 17, 2023

Great service! On time. Washed my car. Stuck to the estimate. Nice people! Perfect experience. More

by Ronaldgordon.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 18, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Ronald, a perfect experience is what we strive for, so it's wonderful to see that we succeeded! Thank you for sharing and leaving Chrysler Dodge Jeep Ram FIAT of Manhattan a five-star review!

October 17, 2023

Outstanding Service. . Brought my car in for service.. Staff was very knowledgeable and answered all my questions and inquiries and made the experience great.. A+++ More

by kaneee58
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 17, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that you had an outstanding service experience with us at Chrysler Dodge Jeep Ram FIAT of Manhattan. Our team is always here to help answer any questions and ensure you feel confident in your vehicle. See you next time!

October 13, 2023

They did a great job they took care of me and had me on my way More

by Quincyrobinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Oct 13, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We are glad to hear that our team got you back on the road quickly! Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan.

October 12, 2023

I was very very impressed with the service this time. Angel was awesome. My Jeep was clean. keep up the awesome work. More

by garshawn2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
angel Herrera
Oct 13, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that Angel and our team at Chrysler Dodge Jeep Ram FIAT of Manhattan impressed you with their service. Thanks for the shout-out!

October 09, 2023

Most everything was smooth. The new service center is nice. (It took over the old Maserati/Alfa Romeo dealership space.) The only negative was that the service center told me More

by TheTommyLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany
Oct 10, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Tommy, we appreciate your feedback and are glad to know you found our new service center enjoyable. We also apologize for the inconvenience regarding the navigation maps update - it's certainly something we'll look into improving. Thanks for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan, and if you have any ongoing questions our team can help with, please reach out. Thank you, Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

October 06, 2023

Stay away from this Dealership. They use Bait and Switch pricing, overcharged me and now not issuing the refund. Their staff from sales Manager, General Sales Manager, Finance Manag More

by Vishaljac
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector Jimenez, Julio Nunez, Tausif Raza, Giorgio Demy, Customer Service
October 05, 2023

Muy bien en el servició y muy profesional muy amables no tengo de que quejarme More

by Pedro.bravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Customer Service
Oct 06, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Nos alegra que haya disfrutado trabajando con nosotros, Pedro! Apreciamos su preferencia y esperamos verle nuevamente en Chrysler Dodge Jeep Ram FIAT de Manhattan!

October 05, 2023

Emanuel is an amazing service manager. Very helpful and communicative. I only deal with him because I appreciate his effort to customer service. More

by EAUSLANDER.TEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Oct 06, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that Emanuel's efforts have made your experiences with us at Chrysler Dodge Jeep Ram FIAT of Manhattan so positive. Thanks for sharing this review and we look forward to servicing your vehicle again!

September 28, 2023

Good response time great communications with the team. Overall great experience Jonathan was very professional. Definitely would go back to get my car serviced. More

by Clippa71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Sep 29, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're glad to know you had a great experience with Jonathan and our team at Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your feedback, and look forward to assisting you with any future car services!

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