Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Chrysler Dodge Jeep Ram FIAT of Manhattan

New York, NY

Overview
Employees
Reviews
Vehicles
4.5
141 Reviews
Our dealership is staffed with only the best automotive professionals in the Manhattan NY area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chrysler, Dodge, Jeep, Ram and FIAT car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
Contact Dealership

678 11th Ave

New York, NY

10019

Directions

By Type

Showing 141 reviews

December 05, 2023

My car stayed a month and a half to be fixed at the dealer !! The problem is still going on. Poor quality of service More

by dariomartinez1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jovany
Report | Print
Dec 05, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Dario, I'm sorry to learn about the ongoing issue with your car and the length of time it took for service. This is not reflective of our commitment to quality customer care. We'd like an opportunity to look into this further and see how we can assist you in resolving these issues. Please reach out at your earliest convenience so we can discuss this directly - Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

December 04, 2023

Very good experience buying a Grand Cherokee. Pricing was fair and explained accurately, no hidden prices like what I experienced at another Chrysler Jeep dealer. Fair trade in evaluation and pri More

by snjnyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby - salesperson
Report | Print
Dec 04, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're so glad to know you had a positive experience purchasing your Grand Cherokee at Chrysler Dodge Jeep Ram FIAT of Manhattan. We pride ourselves on transparency and fairness in all of our transactions. Enjoy your new ride!

December 02, 2023

I have had the pleasure of purchasing multiple vehicles from Neil. He has always treated me like family and as a result many of my friends and family have purchased cars from Neil. He is an awesome guy and More

by Patrick McAteer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Patrick, we're so glad to know that Neil has consistently provided you with top-notch service at Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your loyalty and the referrals!

November 21, 2023

All the employees are amazing there They get the job done and in the end they super wash the vehicle More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t find the name
Report | Print
Nov 21, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Paul, we're glad to know our team at Chrysler Dodge Jeep Ram FIAT of Manhattan met your expectations! Thanks for sharing.

November 15, 2023

I found the experience at the dealer pleasant, I am very satisfied with the customer service. As well as the time that was taken out to assist me. My wait time was to my satisfaction. Kudos to all that made More

by DodgeRam4Ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic Anthony , Customer Service
Report | Print
Nov 15, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're so glad to know you had a pleasant experience at Chrysler Dodge Jeep Ram FIAT of Manhattan! It's great that our team could provide the customer service and assistance you needed. Thanks for your kudos, we appreciate it!

November 03, 2023

Manny was incredible this is my second recall and I’m so lucky to get him twice. He assured me all was taken care of and my car was so incredibly cleaned. More

by Snowflake3366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Nov 03, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're so glad to know that Manny provided you with excellent service during your recall visits at Chrysler Dodge Jeep Ram FIAT of Manhattan. It's great to see that everything was taken care of and the cleanliness met your expectations!

October 31, 2023

Brought my car in for it to be serviced, Geo is very nice and was able to address my needs. More

by AB1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo, Customer Service
Report | Print
Oct 31, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thanks for putting your trust in our team at Chrysler Dodge Jeep Ram FIAT of Manhattan! We'll be sure to pass your kudos along to Geo and we hope to see you down the road at your next service!

October 25, 2023

Professional service, issue fixed within the day, fair pricing and a nice car wash as a bonus More

by pianos182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Oct 26, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thanks for sharing your experience with our team at Chrysler Dodge Jeep Ram FIAT of Manhattan! Professional, prompt service is always our goal, and it's great to hear the car wash was appreciated. Until next time, drive safely!

October 25, 2023

Very unprofessional wasted my time driving from New Jersey to New York just to tell me the vehicle they made an appointment for me to see was sold the day before. Why make me an to come see a vehicle y More

by bellkenneth45
Purchase Time
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Oct 25, 2023 -

bellkenneth45 responded

Very unprofessional

Oct 25, 2023 -

bellkenneth45 responded

Very disappointed with the quality of service. Your dealership offered me an appointment to come see a vehicle that was not even on the lot. They claimed that they sold the car a day before. Very unprofessional If you want customers please be honest with them. I drove from New Jersey to New York for nothing a waste of my time I would never recommend this dealership to anyone

Oct 25, 2023 -

bellkenneth45 responded

Please be honest from the start dont waste people time. If you don't have a vehicle just say you don't have it. I drove from New Jersey to New York for nothing.

Oct 26, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We are sincerely sorry for any miscommunication made on our end. We strive to deliver a seamless and transparent purchase experience for our guests, and it is never our intention to mislead them regarding the availability of our vehicles. We understand we have let you down, but would appreciate the opportunity to straighten things out. Please consider contacting us directly. Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

October 24, 2023

Great support and very comfortable environment and I appreciate the service and I have no problem referring a friend More

by Seanthomaswhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solmarie Martinez
Report | Print
Oct 24, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Sean, we're glad to know you had such a great experience at Chrysler Dodge Jeep Ram FIAT of Manhattan and we truly appreciate your willingness to refer us. Thanks for the support!

1
...
5
6
7
...
15