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Chrysler Dodge Jeep Ram FIAT of Manhattan

New York, NY

4.4
136 Reviews
Our dealership is staffed with only the best automotive professionals in the Manhattan NY area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chrysler, Dodge, Jeep, Ram and FIAT car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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678 11th Ave

New York, NY

10019

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Showing 136 reviews

January 15, 2022

Jesus is a terrific salesperson. Speak to him! He got me a great deal on a new jeep. More

by Kmimran15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Arriola, Customer Service
Jan 15, 2022 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We are pleased to learn that you purchased a new Jeep here at Chrysler Dodge Jeep Ram FIAT Manhattan. Our Sales Team works hard to provide the best service possible for our customers.

January 08, 2022

I took my car in for service and honestly I had the best customer service ever. Manny was such a pleasure and I couldn’t have asked for better service. He made sure the work was done and that it took prio More

by ESaldana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 08, 2022 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for your positive feedback! At Chrysler Dodge Jeep Ram FIAT Manhattan, our Service Department always aims to provide efficient and exceptional service when you come in for maintenance. Glad we met your expectations, so please don't hesitate to reach out to Chrysler Dodge Jeep Ram FIAT Manhattan for any auto-related needs in the future!

October 30, 2021

Hello, This is our first car and after reading horror stories about other dealerships we have been nervous), ... but let me tell you, our sales rep was Neil Iton, (the whole team in general is very atten More

by Our first car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for choosing Chrysler Dodge Jeep Ram FIAT Manhattan and trusting us with your first vehicle purchase. We're glad to have earned your trust, and we look forward to continually providing comfortable experiences in the future. Take care and congratulations on the first car!

October 07, 2021

The contact with the customer service was very good. I have received all needed informations. More

by mankaranton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Monninger, Franco Milella, Albert Stephenson
Oct 08, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thanks so much for the warm recommendation of the team here at [Chrysler Dodge Jeep Ram FIAT Manhattan. We always strive to provide great service to every guest, and are pleased to learn that you enjoyed your experience here!

September 22, 2021

The worse experience, I drove from out of state to see a vehicle that had been sold , and received a confirmation call a hour before and they say the vehicle received a deposit the night before. The General More

by Laron201
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager , Giorgio Demy, Customer Service
Sep 23, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your sales experience. Chrysler Dodge Jeep Ram FIAT Manhattan always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below? Best, Isaac Ashwal General Manager isaacashwal@jlrmanhattan.com

July 02, 2021

All of the rate for parts and labor is too high. More

by futoshi.mukai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francis Shanley
June 25, 2021

**UPDATE: Changing stars as the assistant manager reached out and fixed the situation and I already have a car back. Happy with the quick turn around, seems like the upper management empathized with the sit More

by miriam_goss
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jun 27, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Miriam, Here at Chrysler Dodge Jeep Ram FIAT Manhattan, your feedback is important to us. I would appreciate the opportunity to speak with you about your vehicle. Would you mind emailing your preferred contact information to me at isaacashwal@jlrmanhattan.com? Best Regards, Isaac Ashwal General Manager isaacashwal@jlrmanhattan.com

May 25, 2021

Bad experience with the Sales consultant Mr. Roman Lozovky. Gave a quote on a Jeep Wrangler which was $200 per month higher than competitive quotes from dealers in the area. When I asked him for basic More

by Raj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roman Lozovsky
May 19, 2021

.SECOND REVIEW---Had some follow up issues that my sales rep Lynch, and his sales manager Frank Monica were kind enough to me out with. Last month I purchased a 2-door Jeep Wrangler and could not be happier More

by Daisyderian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Monica (sales mgr) Lynch Nguyen (sales rep), Customer Service
May 20, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Hi Daisy- It sounds like you had a great experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are glad to hear Frank and Lynch went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new Jeep Wrangler! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Chrysler Dodge Jeep Ram of Manhattan!

May 11, 2021

My Jeep Grand Cherokee was brought in for service because of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio More

by Chrysler53
Customer Service
Recommend Dealer
No
Employees Worked With
Customer Service