Chrysler Dodge Jeep Ram Brooksville

It would be nice if this dealership retained its Service Advisors more than a couple of years. My vehicle requires service (oil change) every six months since I don't put on the required milage to have it s Advisors more than a couple of years. My vehicle requires service (oil change) every six months since I don't put on the required milage to have it serviced sooner. Over the last years I have seen the same service advisor about twice and then third time they are no longer there. It would be nice to have the same service advisor constantly so that he/she could get to know my car and in turn I can get to know them. More

Everyone is very nice, they explain everything before any work is done. They check with you instead of just there for the time there. work is done. They check with you instead of just there for the time there. More

Buying my Ram truck was easy and efficient. My salesman Jeff, was great to work with and very professional. My salesman Jeff, was great to work with and very professional. More

My husband and I had a great experience with John! He was very professional, worked hard at meeting our needs and was very knowledgeable. He was very professional, worked hard at meeting our needs and was very knowledgeable. More

I went to this dealership on Saturday 12/3/2022 to try and test drive a use VW Atlas they had in stock. I live about 40 miles away from the dealership and their hours of operation are very limited. So for and test drive a use VW Atlas they had in stock. I live about 40 miles away from the dealership and their hours of operation are very limited. So for Saturday, Sales hours are 9am to 5 pm. I arrived at 9 am promptly and began to inspect the vehicle on the lot. After 10 minutes, I went into the main showroom to find the receptionist alone with no Sales staff to be found. Turns out they were all in a Sales meeting. I waited a further 20 minutes but there was still no Sales staff to be found. I left, very discouraged that here is a customer that was potentially going to spend money on a vehicle, but the dealership felt it more important to have a meeting. My suggestion moving forward for this company is to schedule your Sales meetings earlier than your posted hours of operation! Shame because I was very interested in the VW. More

I had a great experience with your company, staff was courteous, communicative, and helpful. You did the job very quick and well. You guys and gal's get a 10 rating from me. courteous, communicative, and helpful. You did the job very quick and well. You guys and gal's get a 10 rating from me. More

Run Forest, Run! Worst experience ever! I've had my Dodge Ram back for service on two separate occasions. So far they've just been "hanging parts on" to the tune of a Worst experience ever! I've had my Dodge Ram back for service on two separate occasions. So far they've just been "hanging parts on" to the tune of almost $4k and the problem STILL ISN'T FIXED! Luckily I purchased the MOPAR warranty when I bought my truck but I still have to pay a $100 deductible, The worst part is they can't seem to fix the problems and now Jermy the service manager can't be reached by phone and no one cares enough to return calls or text messages! If I could give a negative star review I definitely would. They always have to order parts to fix your problem but then after being at the dealership ALL day for the repairs they seem to discover right at closing time that they now need more parts and they'll have to order them from Orlando. This happened both times I had it there for repairs! Like I said before, RUN FOREST RUN!!!! More

We have always had a great buying experience when purchasing a new vehicle from Janet Nolen. We have bought 10 cars from Janet over the years. Always a pleasure dealing with her. I would recommend Ja purchasing a new vehicle from Janet Nolen. We have bought 10 cars from Janet over the years. Always a pleasure dealing with her. I would recommend Janet to anyone looking for a new car. More

We had a great experience when we purchased our car with Janet Nolen. She was so knowledgeable and very easy to deal with. Not pushy we highly recommend CDJR and Janet. Janet Nolen. She was so knowledgeable and very easy to deal with. Not pushy we highly recommend CDJR and Janet. More