Chrysler Dodge Jeep Ram Brooksville

Very professional, polite and knowledgeable wanted to help me after my experience with the hurricane help me after my experience with the hurricane More

The whole buying experience was great. Everybody there was very helpful and very professional. I would highly recommend them. Everybody there was very helpful and very professional. I would highly recommend them. More

The CDJR Brooksville Team were great to work with. They were very efficient from negotiating all the way to delivery and follow up. CDJR Brooksville Team Rocks! They were very efficient from negotiating all the way to delivery and follow up. CDJR Brooksville Team Rocks! More

One of the best car buying experiences we have ever had. Both Kaylin and John were knowledgeable, professional and fun! We will definitely be back! The other individuals involved were also awesome! Both Kaylin and John were knowledgeable, professional and fun! We will definitely be back! The other individuals involved were also awesome! More

So far everyone has great. We had a budget and they did us right . Would definitely suggest if someone was looking for chrysler,dodge ,jeep or ram. Try cdjr of brooksville We had a budget and they did us right . Would definitely suggest if someone was looking for chrysler,dodge ,jeep or ram. Try cdjr of brooksville More

Gave me my contact in a small closed manilla envelope, never went over it. Found after reading it a few days later that I had been charged $4,479 for add on protection that I had not asked for or agreed never went over it. Found after reading it a few days later that I had been charged $4,479 for add on protection that I had not asked for or agreed to. Can't trust this dealership. Says they are family owned and operated, do you treat your family by sneaking extra costs under the table. Retired Chrysler employee so was to receive a discount but the $4,479 added back erased my employees discount plus probably increased my lease payment by a $100 a month. Will never deal with Brooksville CDJR again. And if you're smart, you won, either. More

If you are thinking of going to Brooksville Chrysler on 50, don't. This damage was caused by the dealership. The hood was not latched and flew up. The cover for the fuse box was not secured, either. This c 50, don't. This damage was caused by the dealership. The hood was not latched and flew up. The cover for the fuse box was not secured, either. This could have caused a serious accident. They had it for 32 days, ruined our vacation and have the worst customer service. The loaner they gave us reeked(4 fragranced odor eliminators under the seats) and was impractical for our needs. After a week or so, they gave us another one that did not give my husband headaches from the smell. If you want to be insulted, go see the Sales Manager Bob. If you need information about your car and like to be ghosted, call Mike(we were told we were #1 priority, LOL!). The Service Manager Charlie is nice, but lacking in automotive knowledge. GM Shannon has her hands full with the bunch she has. They fixed the damage(that could have been avoided), but ruined our plans. Time we can never get back. Go to Jim Browne in Dade City. I wish we had.....😩 More

The worst "Customer Service" from any Service Center of any dealership I have ever used since I first started using these sevices in 1973! any dealership I have ever used since I first started using these sevices in 1973! More

After purchasing my brand new Jeep. Customer service was nonexistent. Couldn't get through to the service department for anything. After trying for a week to get through somebody finall Customer service was nonexistent. Couldn't get through to the service department for anything. After trying for a week to get through somebody finally answered from the service department but they were far from nice. Considering I just spent $60,000 there.. buying my new Toyota Highlander was a much better experience. Also they pressed me for Social Security number, even though I was paying with cash. More

Buyers should be cautious when dealing with this dealer, as they sell trucks and cars with hidden issues. I purchased a 2020 Ram 2500 and, just two days later, noticed a ticking sound. When I reported it to as they sell trucks and cars with hidden issues. I purchased a 2020 Ram 2500 and, just two days later, noticed a ticking sound. When I reported it to my salesperson, they dismissed it as normal based on Charlie and Mike's input, which I found hard to believe. I took the truck to Jerry Ulm, where a technician diagnosed a bad lifter. After multiple attempts to contact the general manager, I finally received a response stating that they would only fix it under warranty, but I wouldn’t be provided with a gooseneck rental truck. They suggested trading it in or dealing with the issue myself. This level of customer service is unacceptable, and I would never treat a customer this way. More