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Chris Nikel Chrysler Jeep Dodge Ram Fiat

Broken Arrow, OK

4.7
1,021 Reviews
Chris Nikel Chrysler Jeep Dodge Ram Fiat is a local family owned and operated dealership since 1973. Conveniently located on the Tulsa city limit at 145th and the Broken Arrow Expressway. We believe in developing long lasting relationships with our customers. Your vehicle is our passion! What exactly does that look like? Well, I'm glad you asked. It all starts with the low key, no pressure sales process. The price is always in the window, and it matches our price online, and we never surprise you with additional fees. With Tulsa's highest quality used cars and trucks and one of the largest used car inventories, we are sure to have the perfect used car, truck, or suv for you. Then, our passion transfers to the service department, where we take your vehicles health seriously. From our convenient Express Lane, to our famous Off Road and Accessories department, we have whatever your vehicle needs or wants. In addition, if you happen to have the unfortunate fender bender, our Collision Center will get your vehicle fixed up and back in tip top shape in a timely manner. So make that short drive from Tulsa, Owasso, Jenks, Bixby, Coweta, Catoosa, or wherever it is you reside in the great state of Oklahoma!
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2920 North Aspen Ave.

Broken Arrow, OK

74012

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Showing 1,021 reviews

February 16, 2019

Quick, smooth process and phenomenal customer service! Matt was very thorough in his knowledge of the vehicle. He listened to where we wanted to be with financing. There was no high pressure sales even tho More

by rebeckyhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Causey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Loveless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you for the five-star review! It is no surprise that you received such great service from Matt. He is patient, thorough, and a valuable member of our team. We appreciate your business, and we will be waiting for your next visit.

February 14, 2019

Overall Good Experience with Hang-Up Our salesperson, Cameron, was great and helped up resolve some issues that came up immediately after the purchase. The check engine light came on 80 m More

by Eric123
Recommend Dealer
Yes
Employees Worked With
Cameron Bunch, Corey Hinson
Feb 27, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you for your patience and the five-star review. We understand that things happen with used vehicles, but we will do our best to make you satisfied with your purchase. We apologize for any inconveniences, and we appreciate your business.

February 14, 2019

Purchase and repair From my purchase (Cedric), subsequent collision repair and warranty repair (Abel), the customer service (very personable) and work was/is exceptional More

by Cgrayson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Bullard
Feb 15, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Connie, thank you very much for the five-star review. We do our best to make sure everyone's experience is easy and hassle-free no matter which department they visit. We appreciate your business and look forward to seeing you again.

February 12, 2019

My car buying experience Cale was very professional and explained every single step I had to go through to buy a car. He also offered me to go on a test drive. Highly recommen More

by Diego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cale Kirtley
Feb 13, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you for the five-star review, Diego. Cale is a valued member of our Chris Nikel Team and always delivers top notch customer service. We appreciate your business and your recommendation.

February 12, 2019

Great people to work with Enjoyed the great and friendly people we had to work with. Would definitely recommend to others Thanks for all the help we needed to choose a car. More

by Gxb defense
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shield, Brandon "Fish" Fisher
Feb 13, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking a moment to share your recent experience. We do our best to make getting a new car as easy as possible, and love to hear from happy customers like yourself. We appreciate your business and the five-star review!

February 12, 2019

Overall good experience Overall had a good experience and this is the second vehicle I have purchased from Chris Nikel. Their internet purchase process was smooth and closin More

by sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Nixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lee
Feb 13, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you for the positive feedback. Our goal is for five-star service 100% of the time. We would invite you to reach out to us and let us know where we fell short and what we can do to make sure your next visit earns five stars. Thanks again for your business.

February 11, 2019

First time buyer This was my first time purchasing a vehicle and it couldn’t have been any easier. Johnny was very helpful and made everything go by very smoothly I wo More

by Carguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Hawthorne, Bill Lee
Feb 12, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Congratulations on your new vehicle! We are happy to hear about your great experience. Johnny is fairly new here, and is proving to be a valuable member of our team. Thank you for choosing Chris Nikel and for the five-star review!

February 11, 2019

Traded my Jeep in for a new car I traded in my Jeep for a challenger. Our salesman Steve was polite and upfront about everything. They gave us fair value on my Jeep and a fair price More

by Mburkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Loveless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shield
Feb 11, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you for the awesome review! We love to hear from happy customers, and we are pleased the Steve helped you replace your Jeep with ease. Thanks again for your business and the stellar recommendation.

February 11, 2019

In and out I knew what I was looking for when I went in so that helped. Ray ortiz was polite and knowledgeable direct and to the point and we had a deal hashed o More

by Justintwindad11211
Recommend Dealer
Yes
Employees Worked With
Matt Loveless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Ortiz
Feb 12, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you very much for the five-star review! We are happy to hear the Ray was able to make the process so easy. We appreciate your business.

February 11, 2019

Aces from start to finish! This experience has been one for the record books. My salesman, Johnny Hawthorne made this effortless for us. Even Brandon Fischer, in the finance d More

by Mark C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Quimby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Drymon, Johnny Hawthorne, Brandon "Fish" Fisher
Feb 11, 2019 -

Chris Nikel Chrysler Jeep Dodge Ram Fiat responded

Thank you for the five-star review, Mark! We aren't shooting for a record, but we do work to deliver a hassle-free shopping experience and top notch customer service. We appreciate your feedback and your business.

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