Choice Auto Sales
Murrysville , PA
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Dishonest dishonest dishonest. Stay away from this dealer! Bought a BMW in May 2014. Have put $2500 into the engine in first 6 months. Went to trade it and found out it had been wrecked with airbag deploymen Bought a BMW in May 2014. Have put $2500 into the engine in first 6 months. Went to trade it and found out it had been wrecked with airbag deployment. Paid 17k in May.....trade in value is 5k 6 months later. Junk cars and dishonest sales people. Beware More
They took my Lexus and gave me a Nightmare! In May 2014, I purchased a 1999 Jaguar from Ray Murphy at Choice Auto Sales! I traded in a perfect 2004 Lexus. First mistake. I asked also about histo In May 2014, I purchased a 1999 Jaguar from Ray Murphy at Choice Auto Sales! I traded in a perfect 2004 Lexus. First mistake. I asked also about history and where. They also told me about "up the road". After I purchased the car, every time it rained the Jaguar quit. I had to rent a car for over a month and have the Jaguar towed twice when it quit right on the highway after being FIXED! And had to spend $2200 in the process to rent a car and pay for towing. They went through the motions of fixing the problem, but in the end they screwed around extending the time past the warranty, and then would not compensate me one dime for a car I could not drive. Traded in the Jaguar for $2000 on another car at a different dealer. Nightmare!! And huge LOSS thanks to Choice Auto Sales shady business practices. More
liers I had purchased an 08 dodge charger from choice a year ago. When I asked where did the car come from? What was its history? They couldn't answer my qu I had purchased an 08 dodge charger from choice a year ago. When I asked where did the car come from? What was its history? They couldn't answer my questions. They told me it was probably a trade in from up the road. Really? They also wouldn't replace the bald tires on the car, or repair an old hose on the car. I should of walked away from the deal, but I needed the car. Today when i needed to trade in the car I had found out it had been in an accident. Yes this is partial fault on mine, but they blatantly lied to my face and wouldn't repair or replace the tires before I purchased the car. Now I'm "upside down" on the .car. More
All I can say is GO SEE RAY MURPHY! He is incredibly helpful and honest, willing to go many extra miles for his customers. We have bought three cars in the past few years from these guys for different helpful and honest, willing to go many extra miles for his customers. We have bought three cars in the past few years from these guys for different family members and the value was outstanding, customer service was second to none, and you NEVER felt like it was a game trying to figure out what the sales guy was trying to pull next. Leave your preconceived 'used car salesman' ideas at the door, Ray fits none of them. I have always despised buying cars but Ray took the pressure off, was friendly and helpful and moved quickly to accommodate our family. THANKS RAY! More
I'm new to the country. I bought 2005 nissan altima for a cash. I'm not satisfied with the quality of the car and the price I paid. The car was not detailed and it had a brake failure. Though they fixe for a cash. I'm not satisfied with the quality of the car and the price I paid. The car was not detailed and it had a brake failure. Though they fixed it was only later after I followed up twice. I dealt with sales person DJ. He is not organized and gave several false commitments. They agreed to change the floor mats before I pay. The car was not even washed. It was bit urgent for me to have a car so I drove the car even without asking for their committed promises. Eventually they detailed it but that was a complete waste. I've been asked to purchase the floor mats from ebay. I know how to buy it if they don;t provide. They are just cheating on small things. Poor after sale services. I'll not recommend to any one and I'm not going to be the repeating customer for them. More
I couldn't be more happier then I am now with my new SUV, Choice auto sales traded me even for mine, and my salesman is a family man and he completely understood where I was coming from needing a bigger SUV, Choice auto sales traded me even for mine, and my salesman is a family man and he completely understood where I was coming from needing a bigger SUV, Lenny you are awesome as is the owner, your company and salesmen are the best of the best. Thank you so much. More
After a harsh winter and six years with my beloved hatchback, it was time for me to replace it with something more comfortable, versatile, and all around enjoyable. I had, after weighing in my experie hatchback, it was time for me to replace it with something more comfortable, versatile, and all around enjoyable. I had, after weighing in my experiences as a european car mechanic, decided on a BMW X3 or an X5. Between price, amenities, driving dynamics, and all around versatility - it was the car for me. I weighed variables like the cost of replacing all four tires, brakes, routine maintenance, fuel economy, and insurance costs in an effort to ensure that I wouldn't have any unpleasant surprises on things that I am guaranteed to be doing on this car during its time with me. (it surprises me how people will buy a car without even having a rough idea of how much it will cost to replace the tires or brakes - two items that you are likely to be doing on any car purchase, let alone a used car purchase if you intend on keeping the car for more than six months. I don't make a purchase decision without knowing exactly what I want, how much I want to pay, etc. So, I started my hunt for good used examples - I started with the customer service test of calling up the dealer and verifying things from the ad like price, mileage, features, etc. I also went through the vehicle history reports available on the ads to try and get a feel for what I was likely to be getting into. (not too much different from going to the race track and going through the program to build a framework on which to wager money...) Of the cars out there, the ones I looked at on Choice's site had no scary surprises listed, so I decided to move on to the phone test after putting together a list of cars at various dealers I was interested in. I had it narrowed down to a few different dealers, but ultimately Karim at Choice won my business through his patience, humor, and wonderful demeanor. We looked at a few different cars on the lot, as there were multiple examples of what I was looking for in my price range. I decided on a pristine X3 that looked and felt brand new inside and out. We came to an agreement on price pretty easily, put together a deal that more than exceeded my expectations, and got financing lined up in no time at all. All in all, I am extremely pleased with my experience and would readily recommend Karim at Choice to my friends and family if they should need a good used car. I would have absolutely no hesitation buying from him again. More
Stay away from Choice Auto Sales. Karim my sales representative back in October of 2012 told me there was no accidents on my car. I'd ask for an AutoCheck 3 or 4 times. I signed a deal on my 2003 St representative back in October of 2012 told me there was no accidents on my car. I'd ask for an AutoCheck 3 or 4 times. I signed a deal on my 2003 Stratus with a good warranty from Auto Use my loan company. I went back to the dealership within a couple hundred miles with a tap in the motor and suspension bouncing around but the car was inspected. I told Karim there were issues that needed to be fixed. He got an attitude and said we can't know everything about every cars. You can if your mechanics do their work properly and drive the car. Lenny the manager who was actually decent said my loan company did not accept the deal that I didn't have enough time at work to keep the warranty. I was told by another dealer and Auto Use this was not true they don't cut warranties out of deals. The dealership pulled the warranty from the deal so they didn't lose it. They threw in a bs CARS warranty (12 mths/15,000 miles $45/hr labor rate $100 deductible mechanical only) that was nowhere near what my auto loan company offered (2 yrs/24,000 miles mechanical and electrical no labor rate limit $100 deductible). After I signed the 2nd deal, I asked Lenny the manager to pull the AutoCheck finally. Then it came out oh I'm sorry Nick Karim was wrong the car and report does have an accident on it (and it was a disabling accident which means it was pretty bad making the value of this car less than what they sold it for). I found out as a friend at another dealership ran an auction report that the car was worth 1700 dollars currently at auction. When I told them about the mechanical issues they told me to wait the 30 day period the warranty companies require before they'll do repairs and have them fix it (commit fraud against the warranty company). That was so they didn't have to repair the motor 2.7 liter Magnum known to have these issues wouldn't repair the suspension. So as you read this do not deal with Choice Auto Sales. When I went back to the dealership about my auto issues I asked Karim why I hadn't heard from him he said he was busy and I was told they don't follow up. They never did with me. They are about numbers and making money. Stay away from this dealership not worth the lack of proper dealership ettiquette honesty integrity and follow-up. They'll even come outside the dealership to call you names in front of a family and fight you. More
My husband went to look at a car for my son. At his salesman DJ urging, he put down $500 to hold the car so my son could see it. DJ assured him if we did not buy the car for any reason our $500 would salesman DJ urging, he put down $500 to hold the car so my son could see it. DJ assured him if we did not buy the car for any reason our $500 would be refunded. My son decided against the car because DJ wouldn't come down on the price and he found out the insurance for that car was too high - he couldn't afford the car. DJ told us that the money would be refunded in a week when the owner came back from vacation. A week came and went with no refund. We spoke to DJ again and he told us the money would now be refunded in a day or two. Again no refund. We called again and DJ texted us this time that our money would not be refunded. You are as good as your word and their word is meaningless. Do not trust them!!! More
My husband and I spent all afternoon at the dealership (our credit union's fault) and Lenny was great! We were frustrated at having to be there that long but the guys there made it fun. We got the truck (our credit union's fault) and Lenny was great! We were frustrated at having to be there that long but the guys there made it fun. We got the truck we wanted, told them what we could pay and they made it happen...no back and forth trying to beat us up for more money. Was a refreshing experience. There was a question about the batteries (diesel truck) and Lenny said if they are bad, he would replace them. Guess what, Lenny replaced them without a hassel...can you imagine, no hassel??? I Highly recommend them and will buy our cars from them in the future...they are worth the hour and a half drive to their dealership!!! AND, Lenny wears very stylish silk shirts...something you don't see often in a car salesman (thank God). LOL. More