Chippewa Valley Mazda

Taken me a long time to write this review. Todd, my apologies. We had been in the market for a new SUV for a while and were driving through dealerships in the Eau Claire area while visiting relative apologies. We had been in the market for a new SUV for a while and were driving through dealerships in the Eau Claire area while visiting relatives for Thanksgiving. We had ZERO intention of buying a vehicle that day. Not one of the dealerships had the vehicle we were looking for, a GMC Envoy XL. We had pretty specific needs and wants, and as day was turning to nite we drove through Morrie's lot, the last one of the day we were planning on driving through. There was the truck we were looking for. Todd was very friendly upon meeting him. He explained everything he could about Morrie's as a dealership that he could. You could tell he was well rehearsed and new the policies and programs there. I really hate buying vehicles. A lot of money spent for something you really don't know how it's going to get along until way into the ownership of it. Todd assured me about the "Buy Happy" program making sure they wanted us to be happy with our purchase and what they would do to make sure we were. A test drive later and we were in the service bay under lights (since it was dark outside, and cold) inspecting the vehicle. I had mentioned a "moan" coming from the front end while on the test drive, but we weren't sure exactly where it was coming from. Long story short, we drove the vehicle off the lot that nite. They were going to send someone to Stevens Point to pick up our trade in the next week. That was on a Saturday evening. We needed to head back to Stevens Point on Sunday. The next morning, Sunday, we started the vehicle and the "Service Engine" light came on and wouldn't go off no matter what. Also, the rear speakers were not working properly. Did I mention that I HATE buying vehicles? I called Morries and left a message (Sunday) and told them I was leaving the vehicle at my folks house there in Eau Claire and they needed to send someone over to pick it up. Todd called me on Monday and said he himself was going over to get it. He was very courteous to my mother when he picked it up and shortly thereafter he called me and told me that it was a thermostat, and it was being replaced that day. He also explained that there was an electrical module in the back seat that controlled the sound for the back that was causing the problem with the speakers. They had to order that part. Todd informed me that they would deliver the vehicle when they were scheduled to pick up our trade, and when the part came in for the rear sound, they would call and schedule an appointment. The part came in, they called, we scheduled for us to stop in on the 23rd of Dec (which was the next time we'd be in Eau Claire) to fix the rear sound. By the week of the 23rd, I'd pretty much decided that the "moan" I had mentioned in the test drive was a wheel bearing. I sent Todd an email the day before leaving for Eau Claire and told him I wanted it checked out if it could be while we were there getting the sound module replaced. I didn't hear back, but I knew it was short notice. Upon arriving at my scheduled time, the service manager had everything ready to go, and he mentioned they were going to check out the "moan". So much for the long story being short, but they replaced the wheel bearing no charge. Todd was always friendly and courteous, even when I was giving him such a hard time through the process of buying the vehicle. He has recognized me each time I've been in the dealership now and always has a smile. I'd have no problem sending my sister or parents to deal with him. Knowing that they took care of me and my family as they did, helps take a LITTLE of the hate of buying cars away. I'll definitely visit Todd to see if any future car needs can be met by him. More

Todd Murray was a real pleasure to deal with. There was no pressure, and he was well informed about the buying process as well as the car we were purchasing. We also appreciated Nate who made the paperwork no pressure, and he was well informed about the buying process as well as the car we were purchasing. We also appreciated Nate who made the paperwork on financing, a pleasure. More

xExcellent customer service. Great selection of used auto for very fair price. Would buy form again and have to love the free six oil changes for very fair price. Would buy form again and have to love the free six oil changes More

knowlage of how cars work was not very good,but had us sold. didnt like the fact of someone test driveing our car, when we where about to buy it. sold. didnt like the fact of someone test driveing our car, when we where about to buy it. More

Adam was a great sales associate. He helped me with everything i needed to know about the car. Adam seemed like he really knew what he was doing. i would definitely go through this dealer again in the everything i needed to know about the car. Adam seemed like he really knew what he was doing. i would definitely go through this dealer again in the future and wouldnt mind the help from Adam again. More

A quick shout out to Mac Sawicki. He was able to get a rate almost 4 percentage points lower than my own credit union. Mac was encouraging, pleasant, and came through for us. Thanks Mac rate almost 4 percentage points lower than my own credit union. Mac was encouraging, pleasant, and came through for us. Thanks Mac More

Shopping for a different vehicle is not something I enjoy doing. We worked with Christopher Dunn and he helped make this a great experience. He was very patient as my husband and I were very undecided as to doing. We worked with Christopher Dunn and he helped make this a great experience. He was very patient as my husband and I were very undecided as to what we wanted for a different vehicle. We tried out numerous vehicles and he did not try to pursuade us in our decision. He was easy to work with and was extremely professional. He took time to answer all our questions and never made us feel rushed. We would highly recommend Morrie's Chippewa Valley Mazda and Christopher Dunn. Thanks for making car shopping a pleasant experience for a change!! Tammy and Steve Mohr More

We were looking for a pickup truck that suited our needs and fit our family comfortabaly. Scott Feldhausen presented a Nissan Titan. We were very pleased. Although we were not ideal candidates for getting a and fit our family comfortabaly. Scott Feldhausen presented a Nissan Titan. We were very pleased. Although we were not ideal candidates for getting a loan easily, Mac impressed us with his determination to find a bank that would take a chance on us under our terms. After listening to Scott's jokes( which was very humorous about the Wii and Uss)and Mac's determination, we rolled away with our awesome pickup. Thank you again for everything Morries has done to make our dream come true. More

We were looking for a 2nd vehicle (used) and Christopher and Josh were very helpful at locating a 4x4 truck to meet our needs that was also in our price range. The truck looks great and drives great. Everyt and Josh were very helpful at locating a 4x4 truck to meet our needs that was also in our price range. The truck looks great and drives great. Everything was ready when they said and it was a great experience. More

I came to Morries trying to find a new/used vehicle. Christopher Dunn came out and met me right away. I told him what I needed and we test drove a CX9. It was a very nice car. I ended up getting a Mazda Christopher Dunn came out and met me right away. I told him what I needed and we test drove a CX9. It was a very nice car. I ended up getting a Mazda 5. Christopher was more than a car salesman, he did not try and force me to get the cx9. While we were waiting for the application, he talked to me about things he likes to do and things I like to do. There was never any pressure to buy a car. He said that if they did not have one that fit my needs we will part as friends. I am very excited to be able to get a brand new mazda 5. This will fit my needs perfectly. The whole sales staff was very professional and friendly. I will definitely recommed Morries to friends that are in need of a new/use vehicle. Thanks again to Christopher Dunn and the Morries Family. Rebekah Peterson More