Chippewa Valley Mazda

Hugely disappointed by the service team at CVM. I had my 2009 Infinity EX35 towed in to the shop for service since it stopped running on the interstate. I had the team run a diagnostics to get th I had my 2009 Infinity EX35 towed in to the shop for service since it stopped running on the interstate. I had the team run a diagnostics to get the car running (issue with the air filter disintegrating ) aand since it was in the shop I asked them to repair the door latch which was not working due to the latching cable coming off. The repair for the air filter was to get two new air filters an replace a air duct. which was cracked after the connecting point ( not i the the air flow passage. $800.00 for the air duct. and to replace the air filters. the Air filters would take 2 - 3 days to get. Funny I went down to the Local Auto Zone and had them in my hands the very next day. I took them out to CVM and replaced them myself and drove off the lot. The door handle was never looked at however it would be an $800.00 part to be ordered and replaced. I ended up taking the car to a local mechanic to have door handle fixed $50.00 for Labor. I couple days later my car broke down again. I went Auto Zone and their diagnosis checked out to be an over heated engine. Cause most likely a Thermostat issue. I had the Thermostat replaced. $60.00 part and $150.00 Labor by my mechanic the same one who fixed my Door Handle. I guess I should be happy with the service at CVM, They saved me $1400 dollars by taking my car to be repaired some where else. Thanks For saving me money! More

Talked through the whole process even when things didn't go as expected. Sales manager is very friendly. go as expected. Sales manager is very friendly. More

Coty made this sale fun for both my wife and myself. So far, everyone we have meet at your dealership has made for a very pleasant experience. See you at the first oil change! So far, everyone we have meet at your dealership has made for a very pleasant experience. See you at the first oil change! More

Clean and quiet. Willing to work with our difficult schedules. Everyone was also very friendly and worked as a team Willing to work with our difficult schedules. Everyone was also very friendly and worked as a team More

Chippewa Valley Mazda's Service Department is always welcoming, sincere, accurate and efficient. Waiting area is clean and comfortable. welcoming, sincere, accurate and efficient. Waiting area is clean and comfortable. More

Ryan was so personable, informative and detailed! We love him and we will be coming back! We love him and we will be coming back! More

Service was great. Everyone was friendly. The work was done quickly and it was very convenient. Everyone was friendly. The work was done quickly and it was very convenient. More

Kyle did a great job changing my oil. Make sure to give him a raise. Make sure to give him a raise. More

Easy to deal with. No pressure. Friendly and respectful. Clean and neat thank you bye No pressure. Friendly and respectful. Clean and neat thank you bye More

Very happy with how I was treated and I wasn't pushed into anything that I did not want. I laid out what I was looking for and and no one seconded me on it. Joshua helped me with the entire purchase and into anything that I did not want. I laid out what I was looking for and and no one seconded me on it. Joshua helped me with the entire purchase and he was great to deal with! I knew what I was buying and no one really pushed me on anything that I did not need. Also Joshua Canfield is not listed in the review for "People you have worked with" especially in Sales department. Maybe someone can work on the site or on the back-end and setup get his name in directory. More