Chippewa Valley Mazda
Chippewa Falls, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience with Morrie's Mazda was great. Adam Olmstead was my salesman and he was very laid back and friendly. I've dealt with other salesmen who were pushy, rude and didn't listen to a word I sa Olmstead was my salesman and he was very laid back and friendly. I've dealt with other salesmen who were pushy, rude and didn't listen to a word I said. So I'm very satisfied with my experience here and I will buy from here again! More
I would NEVER recommend this Dealership to anyone! I bought a car there on October 6th, 2012 and drove all the way from the Twin Cities. I was looking at a used 2011 Mazda 3 that I found online and the bought a car there on October 6th, 2012 and drove all the way from the Twin Cities. I was looking at a used 2011 Mazda 3 that I found online and the price and miles were great so I made the trip to Chippewa to test drive the car and if I liked it, it would be purchased. Well first off, the sales staff didn't know their inventory, pulled the wrong car up and when I said that wasn't the one I set my appointment up for, Edward was confused and didn't know what to do. I stated the exact one I wanted and they ended up finding the vehicle (not that this lot is big by any means, so it shouldn't have been this difficult). The first thing I noticed on the car was that there was two pretty bad looking door dings on the driver side door and stated if I were to purchase the vehicle, those dents would need to be fixed, they agreed a 100% and said no problem to this. I ended up saying I would buy the car if and if only if, those dents were going to be taken care of. The Sales Manager (who was bald and didn't get his name) agreed and they PUT IT IN CONTRACT FORM SAYING THEY WERE AGREEING TO FIX THE DENTS, both myself and the Finance Manager signed this agreement. When I went to leave, the dents were STILL THERE. I went right back inside and asked why they weren't fixed, they then stated the Service Manager was gone and that they would follow up with me Monday, October 8th and set up an appointment for me in Bloomington, MN at that Morrie's and have the dents taken care of at that location, free of charge and sent me on my way. Monday, October 8th, never received any follow-up call from Edward like promised, on Wednesday I was fed up with the lack of NO FOLLOW UP, called Wednesday, spoke with Loren, the Finance Manager, explained the situation, said he would follow up with me the next day, AGAIN NOOOOO FOLLOW UP WAS EVER MADE.I then called again Friday, October 15th twice, explained NO ONE had followed up yet again, he said someone would. NEVER GOT A FOLLOW UP. Since this dealership is clearly run by a bunch of liars, I had my Father call for me, again, they said they would follow up. STILL TO THIS DAY AFTER TWO WEEKS, NOOOOOOOO FOLLOW UP. I hope they realize, they better figure out how they do business because this is a breach of contract and will be reported because it's a scam! SAVE YOURSELF THE HASSLE, AND DO NOT, I CAN'T STRESS IT ENOUGH, DO NOT EVER GO TO THIS DEALERSHIP unless you want a handful of lies fed to you, and money hungry salesmen who clearly will say and do anything just to get a sale. More
i had a great experience, everyone was more than helpful. the feeling i had after i left was not the feeling you normally get, i mean it didnt feel like i was dealing with car salesmen. i felt like they were the feeling i had after i left was not the feeling you normally get, i mean it didnt feel like i was dealing with car salesmen. i felt like they were just real people not trying to pull a fast one on me. thanks More
I purchased a Jeep SRT-8 from Morries Chippewa Valley Mazda recently. I didn't know what to expect when I arrived. By the time I walked out the door with my new keys in hand, I decided that this is the Mazda recently. I didn't know what to expect when I arrived. By the time I walked out the door with my new keys in hand, I decided that this is the only car dealership I will purchase a vehicle from now on. The fashion in which the people do business at Morries Mazda blew me away. It is like nothing I've ever experienced at any other dealership. I worked at a new car dealership for 6 years so I'm familiar with the way most dealerships conduct business. I usually dread the thought of purchasing a new vehicle. However, when I left Morries Mazda I felt good. I didn't feel like I had been lied to, cheated, or screwed for lack of a better word. My salesman, Daniel, was extremely hospitable to the needs I required to purchase a new vehicle. The process was short, sweet and to the point; which was to slap me into my beautiful new dream car. I would like to personally thank Daniel, and all the employees at Morries Chippewa Valley Mazda for this wonderful car buying experience. I will definitely be purchasing more vehicles from Morries Chippewa Valley Mazda in the future, and I strongly encourage anyone reading this to do the same More
Just purchased a certified Mazda3 from Morries today. What a great experience. I dealt with Josh Roff. A true professional. Thanks for a great experience..... Don Retzlaff What a great experience. I dealt with Josh Roff. A true professional. Thanks for a great experience..... Don Retzlaff More
Funny thing is my wife planned on looking around at all the local car dealerships in Chippewa seeing that there are so many. We tried a couple of others and felt welcome, but you could tell it was all abou the local car dealerships in Chippewa seeing that there are so many. We tried a couple of others and felt welcome, but you could tell it was all about the sale for the dealers... However, upon entering the parking lot at Morries you could see the friendly staff actually standing outside in 43 degree weather waiting to greet you and make sure that you are helped. We arrived and though we knew that they were obviouslyl trying to sell us a vehicle but they made it so easy to forget with there friendly staff and accomodations. My wife and I worked with Josh and he admitted he was new to sales, but it would have been hard to tell if he hadn't been so forth right with us. His overall knowledge, friendliness, and attitude which was geared towards customer satisfaction made it clear that we found the right place to shop. I'm proud to say that my wife and I greatly enjoyed shopping at Morries even though car shopping can be dreadful especially with the thought of spending money, but they put our mind's at ease and helped us find the best car for our needs at the best price. I would personally recommend Morries Mazda of Chippewa Falls over the other dealerships any day and will be going there for future car service and shopping. More
My husband and I felt very welcomed and comfortable from the moment we drove onto Morries' lot. The salesmen were very honest and up front with us about the vehicles we were looked at, and very knowledgeabl the moment we drove onto Morries' lot. The salesmen were very honest and up front with us about the vehicles we were looked at, and very knowledgeable of other options we may be interested in. I never felt pressured to buy any specific vehicle, and I had confidence that the dealer genuinely wanted to help us find the best car for us. They were respectful in honoring our budget as well. We had a very comparable vehicle at another dealer with features we personally preferred, even at a slightly lower price, but we chose Morries because of how comfortable and confident we felt with the people and the company. Thank you Morries, we will definitely be back! More
From moment one, I was treated very well by Morrie's. Bob Foy was very professional and treated me very well over the phone. His follow up with me made me feel worth his time and is what really earned m Bob Foy was very professional and treated me very well over the phone. His follow up with me made me feel worth his time and is what really earned my business in the end. He had the vehicle ready to go for me by the time I arrived and in a very low pressure way, sold me on him, the vehicle, and the dealership as a whole. Kevin Swift, the used car manager, also made himself very available for any questions my wife or I had, once again, making us feel very important. Loren Patten made it very quick and easy for us to get papered out quickly yet not feel rushed and gave us his time to feel comfortable. A big thanks from my wife and I for a very pleasant, low pressure, and quite frankly, FUN car buying experience. We even liked the very upbeat atmosphere at the dealership. THANKS MORRIE'S!! We will be back!! More
I just recently bought a Mazda 6 from this dealership. I am happy with the customer service, they were really good to me. Everyone was really friendly and seemed to be looking out for my best interests. D am happy with the customer service, they were really good to me. Everyone was really friendly and seemed to be looking out for my best interests. Definitely will be shopping here for any of my vehicles in the future and am happy sending my friends or family there to purchase a vehicle as well.... More
I recently bought a 2004 Hummer H2 from Morrie's Chippewa Valley Mazda sight unseen. I was kind of nervous buying a vehicle I only seen in a picture and was not able to test driver or inspect. I'm a very ske Valley Mazda sight unseen. I was kind of nervous buying a vehicle I only seen in a picture and was not able to test driver or inspect. I'm a very skeptical person but the best part of my experience was Adam Olmstead in sales, he is very trustable. Adam gained my full trust when he insured me that his company does not sell lemons and want buyers to be happy. I told Adam that I only had one week to buy the Hummer before going out of town on vacation. How much better can it get when your sales person finish all the paperwork and have a vehicle shipped from Chippewa Falls, Wisconsin to Grand Rapids, Michigan in less than 5 days. The Hummer drives great and looks great thanks for everything Adam......... More