Chippewa Valley Mazda

I gave this high rating because the dealership made us feel comfortable and we got the feeling they were all like family. Our dealer was friendly, had a sense of humor and could answer all of our question feel comfortable and we got the feeling they were all like family. Our dealer was friendly, had a sense of humor and could answer all of our questions. He was very knowledgeable. We felt he was honest and we could trust him.. We were treated with respect. I would recommend them to family and friends with no problem. More

After searching online, stopped at Morrie's on a Saturday afternoon. The place was super busy but the staff still took the time to say Hi and made sure that I was being helped. Test drove a Mazda 3 Saturday afternoon. The place was super busy but the staff still took the time to say Hi and made sure that I was being helped. Test drove a Mazda 3 Hatchback at which time Chrisopher explained all the feaures on the car and answering any questions that I asked. Left totally amazed that I was never pressured at any time to purchase a car. Returned a week later to make the purchase and again Christopher did an great job explained everything including introducing me to the service manager. A great experience and HAPPYwith my new Mazda! More

My wife and I recently visited Morries Mazda and were very warmly greeted by Daniel Sonsalla. We test drove a 2014 Mazda 6 and Daniel was extremely helpful and very pleasant to deal with. We had just sta very warmly greeted by Daniel Sonsalla. We test drove a 2014 Mazda 6 and Daniel was extremely helpful and very pleasant to deal with. We had just started shopping around so we returned about 2 weeks later. Daniel was busy with another customer so Chris Grambsch helped us out. We test drove the Mazda 6 again and with his help we decided to lease one. Overall, it was a great experience, hassle-free and quick turnaround. Both sales agents were excellent. We love the car and enjoyed the time at the dealership. More

The personnel at the dealership are all friendly and helpful. Adam and Scott made sure we got the best deal on the car we wanted. James, the manager, has been great to work with. Overall, a fine experi helpful. Adam and Scott made sure we got the best deal on the car we wanted. James, the manager, has been great to work with. Overall, a fine experience. More

I have been working with Morrie's Chippewa Valley Mazda since 2007. I have gotten all of my service done there on my Mazda6. Every single time I am there, every person that walks passed me smiles, Mazda since 2007. I have gotten all of my service done there on my Mazda6. Every single time I am there, every person that walks passed me smiles, says, "Hi," and almost always starts a very genuine conversation with me. I honestly cannot believe how friendly of a place it is to be. I went in today just "looking." Daniel was the first person who met me. He was so personable and friendly. I felt like I could be totally honest with him about what I was looking for and what I wanted and I could tell he was being genuinely honest with me. I walked out of there with a 2010 CX-7, which I got for a GREAT deal. They gave me an amazing trade in price for my Mazda6. Mazda's are such great cars. I am pretty sure after now buying my second car from Morrie's Chippewa Valley Mazda, I won't go anywhere else. Daniel was a phenomenal person to work with along with the others I worked with as well (Todd, Loren, and Nate). Thank you! More

Everyone there was very friendly and willing to help us. The are great at listening for what you want in a vehicle and not pushing you into anything your not comfortable with. Would recommend them to anyon The are great at listening for what you want in a vehicle and not pushing you into anything your not comfortable with. Would recommend them to anyone for a new or used car. Great experience. Thanks Morrie's! More

I want to say the sale and the vehicle itself was great. I did not include my salesman in this because he was great to work with. The most important statement is this: DO NOT BUY THE WARRANTY! This is ex I did not include my salesman in this because he was great to work with. The most important statement is this: DO NOT BUY THE WARRANTY! This is exactly what they do. They pitch you a great warranty deal (mine covered nearly every possible part that doesn't have normal wear and tear.) This gets them an extra $2000 on the sale of the vehicle. HOWEVER, they do not send the application to the warranty company until you need to use it. (A scam way of making an extra $2000.) First, I bought the vehicle in April, 2012. The vehicle needed bearing work in December 2012. They finally find the problem. They tell me they will send in the "repair request" to the company to approve my repair. It took almost FOUR weeks to hear back just to find out they had a couple "forms" I needed to sign. They didn't tell me what they were. A few days later I get a letter from both Morrie's and Warrantech (warranty company). Warrantech says my application was declined and the dealer should issue a full refund. Morrie's sent me a warranty revision form. Original coverage that the signed contract states was 54,000 miles or 54 months whichever comes first. They reduced it to 25 months and 24,000 miles. However, they still wanted to charge me $2000. As you can see, Morrie's has broken the contract that both them and I have signed and taken my $2000 that I have been paying premiums on for 12 months (it is now April and it isn't resolved). I tried to work it out reasonably by agreeing on a fair price for the new warranty. From there on, Loren Patten continued to ignore any communication from me. I then contacted Bill Bertrand, the manager, and he seemed concerned and acted as if he would get it resolved right away. I kept checking back with him week after week, and eventually he ignored communication as well. The ONLY reason I would ever buy from them again is because of their great price on vehicles but would NEVER agree to any sort of warranty again. Bill Bertrand and Sarah Starck finally contacted me at the end of April, which is 4 to 5 months after my problem, to issue a full refund of the warranty and offer to fix my vehicle. I saw the warranty check from Morrie's through email. I still have to see if the bank has received it. Problem on the vehicle is yet to be fixed. More

I had a great experience at Morrie's Mazda, and was particularly impressed with Daniel Sonsalla, my salesperson. He was able to match my needs with the used car inventory, and was very upfront about t particularly impressed with Daniel Sonsalla, my salesperson. He was able to match my needs with the used car inventory, and was very upfront about the details of the vehicle I purchased. Armed with that information, I was able to make a smart purchase while staying within my budget. The next time I buy a car, I'm going right back to Morrie's! More

Everyone was very friendly and helpful as soon as we walked in the dealership. Daniel Sonsalla went out of his way to explain everything to us and answer any questions we had. He was not pushy. He reall walked in the dealership. Daniel Sonsalla went out of his way to explain everything to us and answer any questions we had. He was not pushy. He really seemed to want to get to know us on a personal level and help us decide on the right vehicle for us and our situation. We would recommend Daniel to anyone we know and the whole crew at Morries as well. The next time we are in the market for a vehicle, we know where to go. More

I had a very wonerful experience workin gwith Christopher at Morrie's Mazda. I went to the dealership to just browse and I found exactly what I wanted. Christopher was very helpful and honest while helping at Morrie's Mazda. I went to the dealership to just browse and I found exactly what I wanted. Christopher was very helpful and honest while helping me. The staff was very friendly and courteous through the entire purchasing process. I will continue to business there in the furture! A++ Overall it was a great experience! More