Chippewa Valley Mazda

Horrible Customer Service I purchased my vehicle in July of 2015, I was offered the deal for 6 oil changes, and the unlimited car washes for $90. After purchasing my car I went I purchased my vehicle in July of 2015, I was offered the deal for 6 oil changes, and the unlimited car washes for $90. After purchasing my car I went in to get my car washed and the car wash sticker did not work. I went and asked the people at the front desk why it wasn't working and they scanned my sticker and said that the sticker was invalid, they gave me a new one and sent me on my way. I came back 4 times after this, throughout the time I've had my car and gotten 3 new stickers, each time they reassure me that the sticker will work, each sticker has not worked. Another time I scheduled my first oil change and they told me that it would take at the most, 20 minutes, so I took my car in at 4:00, and knew that I needed to get my oil change and be to work by 5:00, and would've had plenty of time to get there. It took them 50 minutes to get my oil change done...they didn't apologize for the time it took for my oil change, causing me to be late for work. I usually don't leave reviews on webpages but I thought that this was important to share. If you are looking for quality service, I recommend not going to Morrie's Mazda. More

Customer Service Second To None. I had heard the Morrie's radio commercials regarding their free "engine light check" program they were promoting. Several weeks later mine (engine lig I had heard the Morrie's radio commercials regarding their free "engine light check" program they were promoting. Several weeks later mine (engine light) had come on in my Wrangler. Not impressed with the service I had received from the dealership I had purchased through, I thought I would give them a try. Phoned the dealership and talked to a gentleman in the service department named Brett. From the get go he was very enthusiastic and willing to help. We set up an appointment within a few days. Much more impressive than my purchasing dealership. From the moment I was greeted by the door, I had known I had called the right place. Brett and his team were very outgoing and willing to help me, even though i was a new customer. Brett took down my information the best i could give him, myself not being much of a mechanical guy. He then walked me to the pleasant waiting room while he had a mechanic diagnose the problem. A very short wait later Brett returned with a detailed report and several options that he had available for me. He was very knowledgeable and made the experience easy. We scheduled an appointment for a time that worked for my schedule and I was back confidently on the road in no time! Thanks again for making it an enjoyable experience. More

Excellent! We bought our Honda Accord from Morrie's Mazda many years ago and have always gotten our vehicle serviced there. Jamie has been very helpful every tim We bought our Honda Accord from Morrie's Mazda many years ago and have always gotten our vehicle serviced there. Jamie has been very helpful every time we go there and we can't be much happier taking our car to the Morrie's service department. Jamie's cheerfulness and knowledge of vehicles makes our experience at Morrie's a VERY pleasant one indeed. More

See Andrew for your next vehicle We went into Morrie's to see about trading in our 2014 Mazda 3 for a 2016 Mazda. Andrew did an awesome job with showing us what we wanted. There was We went into Morrie's to see about trading in our 2014 Mazda 3 for a 2016 Mazda. Andrew did an awesome job with showing us what we wanted. There was no pressure to have us look at a cars that we did not want to see. No pressure to add options that we did not want. Within an hour of picking out our new car, the loan was approved and papers signed. Andrew did a great job getting us my red Mazda 3 i GT. This is the 3rd car from Morrie's, 2nd one bought thru Andrew. More

Jake is the best! Jake worked extra hard to find the car that is perfect for my needs. He didn't try to sell me the first car I test drove, listened to me, and consulte Jake worked extra hard to find the car that is perfect for my needs. He didn't try to sell me the first car I test drove, listened to me, and consulted with his fellow salesmen to get all my questions answered. I didn't feel pressured, and was confident that Jake would find me the right car. I've always driven Buicks, but I am thrilled with my "new to me" 2012 Toyota Camry. Thanks Jake! More

Excellent Customer Service Very helpful staff. Worked around our hectic schedule to find the right vehicle. Went over and beyond to find a bank to provide a loan for me. Very helpful staff. Worked around our hectic schedule to find the right vehicle. Went over and beyond to find a bank to provide a loan for me. More

Jake Nelson did an awesome job was very straight forward and answered all of our questions. Did not pressure us and let us keep looking til we found exactly what did an awesome job was very straight forward and answered all of our questions. Did not pressure us and let us keep looking til we found exactly what we wanted. Would recommend Morries and Jake to anyone I know looking to buy a vehicle. More

Amazing Experiance! I had an amazing experience working with Jake Nelson! He was very friendly, helpful and genuinely cared about me as a customer! He showed me many diff I had an amazing experience working with Jake Nelson! He was very friendly, helpful and genuinely cared about me as a customer! He showed me many different vehicles before we finally found the one. Jake, Nate Rich and Scott Wheeler all stayed late and worked around my very small budget. After things were finalized Jake even delivered the vehicle to me! If I ever buy another vehicle I will most defiantly be returning!! More

Perfect Consistent Service I depend on my Mazda. Brett Mathison has provided me with exceptional service. He has quoted accurately, preformed oil changes quickly, and answered I depend on my Mazda. Brett Mathison has provided me with exceptional service. He has quoted accurately, preformed oil changes quickly, and answered all of my questions honestly. Brett calls and keeps me informed about my scheduled maintenance. I drive 3000 miles a month for work. Brett's care and understanding will cause me to purchase my next SUV from this dealership. This was the first dealership that I have enjoyed buying a car. Thank you James More

courteous service for a reasonable price I've had my Mazda for 11 years now and have always had the service done at Morrie's. The people in the service department are very helpful and answer I've had my Mazda for 11 years now and have always had the service done at Morrie's. The people in the service department are very helpful and answer my questions fully and patiently. I feel they have been honest with their advice about when to service certain parts and when to wait. I trust them. More