Chippewa Valley Mazda

Definitely Happy! These guys are seriously awesome! From opening the doors and welcoming you, to discussing options on trades, finding vehicles, test drives and serious These guys are seriously awesome! From opening the doors and welcoming you, to discussing options on trades, finding vehicles, test drives and serious talk- everyone I came into contact with was wonderful! Jake (from State Farm) and Drew helped me find the CX-5 I came home with. They were easy to talk to and listened to the features and details that were important to me. Jake, Drew and Loren gave good advice when comparing other vehicles and important resale information on brands and styles. Nate was also great! He was very straight forward when we discussed trade options. I knew how much I'd get if I traded and what the going rate of my old hot rod Saturn was. Scott was helpful with the finance stuff, I got some good practice in signing my name and he answered every dumb question I had and even sang to me :) Jake went over all the features of my new car, who I named Cecelia, in just enough detail to not make me feel overwhelmed, but excited! It seems like I should be getting paid to say all these nice things about this crew, but I'm not, I'm just overly relieved and extremely happy to have the vehicle I love and to have worked with such legitimate good people and a great company! More

"Happy" I discussed with Tim what I was looking for-great gas mileage and good back seat leg room-, and which car I was really interested in-Honda Accord-, th I discussed with Tim what I was looking for-great gas mileage and good back seat leg room-, and which car I was really interested in-Honda Accord-, the day before I came in. When I met with him, he showed me 3 cars that were comparable to the Accord, which I had test drove at another dealership. He also showed me a couple cars on the lot that were cheaper than the Accord, but still good cars that met my criteria. It made me feel like I had less pressure and that the decision was ultimately mine as it should be. More

Total Disaster! Never by a used car from this location! Be sure to review them at the BBB Wisconsin...... Morrie's Chippewa Falls Mazda was hands-down the worst car-buying experience of my life. The sa Be sure to review them at the BBB Wisconsin...... Morrie's Chippewa Falls Mazda was hands-down the worst car-buying experience of my life. The sales process was easy and quick, and then the problems started as soon as I drove off the lot. The car was riddled with serious mechanical issues and electrical problems. Bent half-shaft, rims that wouldn't hold air, ABS issues, Etc. Morrie's supposedly has a rigorous 120 point inspection for there used cars. Beware of this sales gimmick. I am convinced that it merely consists of pen and paper and little else. Only one item was disclosed as inoperable on the inspection. I had to bring the car back 5 times to get it in reliable, useful condition. Watch for low-quality paint/refurbish repairs too. They pulled a little trick with my car to conceal a rust bubble by adding another badge to the trunk lid. Very classy. Customer service: Sub-Par, period. I was continuously ignored by the sales staff, including the sales manager, and I only started to get results when I escalated my dissatisfaction to the general manager. Even then it was difficult as he was pushing this back to the people that were not helping me. My suffering went on for ten weeks until there was a resolution. Morrie's succeeded in selling me a car, but they failed in keeping me as a customer. I got rid of this car as soon as I could and bought a car from a reputable dealership. Save yourself a headache and find what you are looking for elsewhere. My ultimate recommendation: Do not consider a used vehicle from this location. More

Great Experience The staff were very friendly and helpful. I would recommend Morrie's to my friends and family! Thanks for a great car shopping experience Saturday! The staff were very friendly and helpful. I would recommend Morrie's to my friends and family! Thanks for a great car shopping experience Saturday! More

Great experience & value We had a wonderful experience with Sarah this past weekend. She was helpful, friendly, knowledgeable and fun! The whole process took about 3 hours, bu We had a wonderful experience with Sarah this past weekend. She was helpful, friendly, knowledgeable and fun! The whole process took about 3 hours, but I think that's average for a busy Saturday. Overall, I would definitely recommend Morrie's & Sarah to anyone who asked! The price of the vehicle was the lowest in a 50 mile radius and has many many extras that our family will enjoy for many years. Looking forward to checking here the next time we are in the market for a vehicle! More

Good People We bought a Ford F150 truck -I came late on a Saturday -did not try it- but went back on Monday and Dave who I had talked to on Saturday came right o We bought a Ford F150 truck -I came late on a Saturday -did not try it- but went back on Monday and Dave who I had talked to on Saturday came right out and we took for a drive; He was real easy to talk to and understand Would recommend Dave as a salesman to friends out there. Joel More

Used Car Purchase The used car delivery process went smooth and promptly. Andrew did an excellent job demonstrating and selling the car. James was able to expedite th The used car delivery process went smooth and promptly. Andrew did an excellent job demonstrating and selling the car. James was able to expedite the paperwork and proceed quickly with the forms. Overall, I was satisfied with the transaction. Dan Meyer More

Love my hard to find Volvo XC70!! Thanks Dan Sonsalla! We bought our Volvo XC70 back on June 2, 2014 from Dan Sonsalla. We seen the Volvo on the Morries website and decided to drive the 100+ miles to Chip We bought our Volvo XC70 back on June 2, 2014 from Dan Sonsalla. We seen the Volvo on the Morries website and decided to drive the 100+ miles to Chippewa Falls to look at the car. From the moment we met Dan he was a very friendly, knowledgable salesperson. It also helped that he was from the same part of Wisconsin as we were and we swapped stories about Trempealeau and La Crosse. He went along on the test drive and pointed out what was working properly with the car and also pointed out what needed attention with honesty. I have never had a salesperson actually tell me what needed to be repaired in the future with a used car, how refreshing!!!! We went back to the dealership and worked on the paperwork. We left with the Volvo within 2 hours of arriving and were blown away with how fast the process was. We have had the car for 6 weeks now and it is driving perfectly and we LOVE the car and we will definitely work with Morries and Dan in the future! More