Chippewa Valley Mazda

Bought a truck noticed a small rust spot and a year later the rust spot developed into a 7" hole I'm guessing the tried to patch it up to make a sale cause as religiously as I wash and maintain my vehicles t the rust spot developed into a 7" hole I'm guessing the tried to patch it up to make a sale cause as religiously as I wash and maintain my vehicles there is no way it developed that fast. Do not do any business with this place More

Hello again. You may remember me. I wrote a review on here two years ago? About my Prius purchase from Morries? It went very well and everything was good? No? Oh. Okay. No-no... I - I just thought we had here two years ago? About my Prius purchase from Morries? It went very well and everything was good? No? Oh. Okay. No-no... I - I just thought we had something special. A... connection, if you will. I thought I was something more than just another faceless review writer to you. Well - I guess you'll take ANYONE's word for ANYTHING won't you? E-Excuse me... I have something in my eye... ...That's better. Sorry. Let me start again. Two years ago I bought a car from Morrie's. It was a 2005 Toyota Prius, and at the time everything went well. Since then - I've taken it in for my regular oil changes, and several times had maintenance work done. It's been a pleasure every time - That's why I tagged Brett Mathison on here. I've dealt with him about 90% of the time that I've taken the car in, and he's extremely friendly and helpful. I always get nervous around car service departments as they tend to make me wait an hour, then come find me and tell me I need a 'reverse sprocket flange' or something that invariably costs over $500. I've never had that at Morrie's. Partly because I bought a decent car, and partly because - even when I did need a new water pump after 18 months - Brett didn't put me under pressure or make me feel like I would die if I drove it without repairing it immediately. I'm a sucker for good customer service, and Brett is the main reason I returned to buy another car - so he should get some recognition for that. Like a badge. Or a hat - Yeah, maybe a hat? No - A crown. That's it. A customer service crown. He'll be SO happy when he gets his crown... Anyway - Last week I went back to Morrie's to buy another car. Another Prius. ...Yes - That's what I said... You know, there seems to be a fair amount of hostility towards Prius's (Prius'? Prii? Priuseseseseseses?) in this area. I'm not sure if it's because they are incredibly cool and people are jealous of me, or because I'M incredibly cool and people are jealous of me - but I'm sure it's one of those two things, and not the fact that the Prius is horribly impractical for driving in the snow. Look, we live in Wisconsin and have to accept there's a lot of snow. But the two months of the year that are snow-free - I'm living the dream! Joking aside, the Prius is actually pretty good at handling snow/ice - Better than the Dodge I used to drive, anyway. In fact, the only danger with the Prius is the emotional scarring from people mocking you for driving it. But enough about the car - Let's talk about Morrie's. So - I found it online, and met Scott who showed me the vehicle, and answered my questions. He was extremely helpful, and honest. I mentioned in my last review that the sales people were very open at Morrie's, and let me know if they weren't sure about anything - Scott was the same, and researched any questions he didn't have an instant answer to. He introduced me to Nate, who was going to help me get my auto loan. I explained what I needed the repayments to be each month, and Nate - very politely and delicately - explained that it wasn't mathematically possible to do that and still cover the cost of the car. He showed me how a calculator works and eventually I suggested a repayment that was still very low, but theoretically achievable. Nate said he wasn't sure, but he'd see what he could do. While we waited, Scott and I got to know each other. We chatted a bit. Then a bit longer. Then even longer. Then we sat through the awkward silence. Then we did that thing where you pretend to check your phone and stare at it intently even though nothing's changing on the screen. Then I asked if Nate had, in fact, gone home. Scott assured me that he hadn't, although looked a little concerned himself. I do understand that, as I'm an incredibly dull person to be around. Eventually, a different person came back out and confirmed they had been able to meet my repayment amount. There was cheering and whooping and dancing on tables. Ultimately though, they asked me to stop as I was scaring the other customers, and led me to an office out back. Now, I've seen the Sopranos so at this point I presumed I was about to be killed - But actually, I was just meeting to sign off on all the paperwork. I did that, and left with my new 2010 Prius - My daughter drove the old one home as she's inherited it from me. Later that night, I was sat in my Prius gazing at the various bits that light up and trying out different buttons, while humming the theme tune to 'Knight Rider'. (Don't lie - you do it too). When I noticed that my plates hadn't been moved onto my new car. Instantly - the 'Happy' that I bought from Morrie's disappeared. I was livid. I don't think I'm exaggerating when I say that my fury burned with the strength of a thousand suns. In short, I was really quite angry. I called and asked for Scott the next day. I was promised a call back around noon when Scott arrived. Sure enough, around 12:10 he called and I calmly and patiently how they had failed to physically transfer the plates. He, equally calmly and patiently, and very politely - explained that I hadn't traded in the old vehicle, so it would have been illegal to drive the old car without the plates until they transfer to the new car. I assessed this new information, and realized that instead of Morrie's failing to do something - I had been a little bit of an idiot in not figuring that out for myself. So I apologized and continued to enjoy driving my new car. I drove over 700 miles the day after I bought it with no issues at all, and I'm extremely happy with my purchase. So I would again recommend Morrie's - Not only for their customer service when buying the car, but also for their support over time. Just ask Brett about it when you visit. He'll be the one wearing the crown. More

I had been so stressed out dealing with my old car nickle and diming me to death. That I decided just to take a look. When I drove into Morries they were so welcoming. Jake was right there from beginning to and diming me to death. That I decided just to take a look. When I drove into Morries they were so welcoming. Jake was right there from beginning to end. He had all the answers to my questions. All of the employees were so nice I didn't have one complaint! They always smiled opened the doors for you, offered drinks, and in general just great company. I would definitely recommend Morries! At the end of the day I left with a car I love and new friends (: Thanks everyone! More

This was my fourth time buying a vehicle from Morrie's Mazda. Chuck was easy to work with and friendly. It was apparent that he cares about his job and the company he works for. All four vehic Morrie's Mazda. Chuck was easy to work with and friendly. It was apparent that he cares about his job and the company he works for. All four vehicles have been solid, reliable and reasonably priced. The experience was made easy by the friendly helpful staff. Thank you. I will tell recommend others to you. More

We purchased a vehicle from Morries. The people we worked with were all very nice. Everything was presented well about the vehicle. The vehicle we purchased was valued around 10,000 (which was on th worked with were all very nice. Everything was presented well about the vehicle. The vehicle we purchased was valued around 10,000 (which was on the high end of retail), and It did not come with a warranty. We have had the vehicle for less than 6 month. I noticed it was riding funny lately. I took it in for an oil change at morries, and said it was both front wheel bearing and both front struts that needed to be replaced and it would cost $1000. I just thew $10,000 their way 6 months ago and now I will have to drop another grand? I know it isn't under warranty but to have put 3000 miles on a vehicle with just normal highway driving, Front struts and wheel bearing dont just burn out after 3000 miles. I would expect this shouldn't happen and that they would stand by it or give a discount on the work or something. I hope and pray there is no other issues with the vehicle. I am not ripping on Morries but just be careful and make sure you get the vehicle fully inspected by an independent mechanic and not just take their word for it. More

We visited three new car dealerships in the Eau Claire area and MORRIE'S MAZDA proved to be by far a class above the others. The super friendly no pressure atmosphere is apparent upon entering the dealer area and MORRIE'S MAZDA proved to be by far a class above the others. The super friendly no pressure atmosphere is apparent upon entering the dealership. Sales reps do not earn commission on their sales so there is no pressure tactics to endure. Sales rep Chris Grambsch worked with my wife and I on our new car purchase. Its obvious Chris knows his product. He was friendly, professional and very thorough. I would highly recommend you check out this dealership before making that new or used car purchase, ......you will not be disappointed. We'll be back when it's time for our next vehicle purchase. Thank you to the entire staff at MORRIE'S MAZDA! Keith & Melissa Ziehr More

The staff was very eager to help my husband and I. They helped take the pain out of buying a car as much as possible. We had such speedy service. On the drive home with our new vehicle we noticed a crack i helped take the pain out of buying a car as much as possible. We had such speedy service. On the drive home with our new vehicle we noticed a crack in the windshield. One phone call seemed to take care of that. Melissa said that they will be sending someone to fix it. This greatly pleased my husband and I. We will be recommending Morries to our friends. More

Daniel was a pleasure to work with. Cars are cars, the people I have to interact with while purchasing a car determine my decision. Daniel was very knowledgable and honest during the whole experience. Mo people I have to interact with while purchasing a car determine my decision. Daniel was very knowledgable and honest during the whole experience. Most of all, there was zero pressure or expectations conveyed on his end as to anything other then what me and my family were best suited toward. After the purchase, a few small items on the car were identified that were not what I expected. Working with the service team, Daniel's willingness to understand and communicate the commitment to your product really sets the dealership apart from others. A discount was extended to fix a scratched windshield, which made the experience bubble over the top of excellent. I look forward to a long lasting relationship with Morrie’s dealership. This is a huge differentiator, and is what earns referrals and recommendations to all those who are looking purchasing a car. More

Very pleased with everything about my experience today! I got exactly what I was looking and asking for! Thank you all for the great service got exactly what I was looking and asking for! Thank you all for the great service More