Chippewa Valley Mazda

Best Dealer Ever! I live in Minneapolis and drove there to purchase a use vehicle. They had all my information before hand. Melissa took me on a long test drive which w I live in Minneapolis and drove there to purchase a use vehicle. They had all my information before hand. Melissa took me on a long test drive which was Great!! I came right when they were about to close however all of them stayed extra hour for me. Melissa also drove my other car back to Minneapolis which is totally unheard of. Amazing experience! Although I live in cities I won't hesitate to go to Chippewa to buy from them again. More

Jake Rocks! Second used vehicle at Morrie's.. We love working with Jake.. He does not hassle you, and we feel we are getting a honest deal. Everyone is so helpful Second used vehicle at Morrie's.. We love working with Jake.. He does not hassle you, and we feel we are getting a honest deal. Everyone is so helpful with the process. Bill takes the time to answer all the questions we have, financially, and Scott explains the paper work and makes it a quick smooth process. Our son always goes with us, and being 15; we will definitely be getting our third and fourth vehicle with these guys. We call Jake up weeks before we really get serious to buy, and he will call to let us know the deals coming in. Love their hospitality!! Thanks so much!!! More

Will be a return customer Great customer service from first contact. Austin met us at the door and worked diligently u til we were completely satisfied. As a matter of fact it Great customer service from first contact. Austin met us at the door and worked diligently u til we were completely satisfied. As a matter of fact it seemed like he took the lead and the whole staff pitched in to make a great buying experience. Many other dealerships I have dealt with it seems like it is a group of individuals working against each other. Not at Morries. This is the second vehicle I have purchased from here and fully intend to return again. Great work guys! More

doesn't get any better It does not matter if you are buying a $3,000 vehicle or a $100,000 vehicle. The friendly staff at Morrie's will make you feel great about your purcha It does not matter if you are buying a $3,000 vehicle or a $100,000 vehicle. The friendly staff at Morrie's will make you feel great about your purchase. They are also very up front and honest about the vehicles they are selling. I will definitely go back to Morrie's Mazda for my next car or truck! And a special thank you to Daniel Sonsalla for helping me with my vehicle purchase and answering all of my questions . He really went above and beyond. More

Amazing We searched for months and Morries was by far the best dealership to work with and we love the new car.We will definitely be coming back for the next We searched for months and Morries was by far the best dealership to work with and we love the new car.We will definitely be coming back for the next new car. More

Our "new to us" Ford It was a great team to work with from start to finish. We purchased a used truck and we felt they were up front with us on everything. We would recom It was a great team to work with from start to finish. We purchased a used truck and we felt they were up front with us on everything. We would recommend and already have. Thanks for the help purchasing our truck! More

Awesome!!! These guys are great. I love my new Mazda 3 the service was amazing and friendly and on top of that there really wasn't any pressure to buy. Not o These guys are great. I love my new Mazda 3 the service was amazing and friendly and on top of that there really wasn't any pressure to buy. Not only that but since this is my first new car that isn't twenty years old lol naturally I have a lot of questions and Daniel is always one call away to answer my questions and if he is busy he takes it a step further by answering me via text. Thanks Dan I'll definitely be back. More

A story about long distance customer service… In late November I was looking for a used Toyota 4Runner Limited on the Internet with a very specific set of options. After a long search I found the In late November I was looking for a used Toyota 4Runner Limited on the Internet with a very specific set of options. After a long search I found the vehicle I was looking for on Morrie’s web site. I then spoke with their Internet sales associate Sue Olson who got back to me quickly on a very specific set of questions I had. I then decided to drive to 3 1/2 hours to Morrie’s and take a look at the truck, arriving late on a Friday evening. I was impressed by the sales person Josh Roff, particularly because of something he offered me after I test drove the vehicle - he took the vehicle into their maintenance shop and raised it onto a lift to allow me to examine it from underneath. They even gave me a flashlight so that I could carefully check the chassis. I decided to purchase the vehicle but I was concerned about how I would get it home. That's when the sales manager offered to have two of their people drive the vehicle directly to my home the next day (Saturday). In addition, the sales manager told me that even though I was a long distance customer they would stand behind my purchase and help me if I encountered any unexpected issues. Here's where the story of their outstanding customer service begins. So the next day two gentleman promptly delivered the vehicle directly to my home. My kids were particularly excited about the because it had a rear DVD entertainment system. That's when an unexpected problem happened… While the DVD system worked fine, it lacked the remote control that was required to actually begin playing a movie (it was needed because there was no actual button on the system to press "start" on the DVD menu). So essentially I had a nice DVD entertainment system that was useless because we couldn't actually play a movie. That's when I called Nate Rivers at Morrie’s Chippewa Falls and asked him if they happen to have the DVD remote. They didn't have one but offered to pay for one if I could find it. After spending a few minutes on the Internet I was able to find the remote I needed. I contacted Nate again and he said that all I needed to do was send him a copy of the receipt and he would send me a check - which they did! I fully recognize that they could have said no because of the paperwork I had signed. This is what customer service looks like to me – they stood behind their word, even though I was a long distance customer. I highly recommend Morrie’s! More

great service the services was great they brought the car to my house for me. they all went out of there way to make the buying the car easy. I just want to thank e the services was great they brought the car to my house for me. they all went out of there way to make the buying the car easy. I just want to thank everyone there for great service for my new vehicle. More

It's worth the drive to buy from Morrie's I searched the Internet for a RAV4 for my wife and came across one at Morrie's. I called and talked with Melissa about the car and she took down all m I searched the Internet for a RAV4 for my wife and came across one at Morrie's. I called and talked with Melissa about the car and she took down all my information about my trade. I didn't want to drive two hours and then be "low balled" on my trade. Todd called me back and we talked for a while and he told me how they work at Morrie's. They price their vehicles to sell quickly and they will give you a fair price for your trade. We were very happy with our experience at the dealership. When we arrived Austin was out clearing the walk from the snow they were getting. He greeted us with a smile and brought us in and really treated us well. The test drive went great and Austin showed us all the features of the RAV. We are glad we took the drive. We will be back:) More