Chippewa Valley Mazda

Awesome!!! These guys are great. I love my new Mazda 3 the service was amazing and friendly and on top of that there really wasn't any pressure to buy. Not o These guys are great. I love my new Mazda 3 the service was amazing and friendly and on top of that there really wasn't any pressure to buy. Not only that but since this is my first new car that isn't twenty years old lol naturally I have a lot of questions and Daniel is always one call away to answer my questions and if he is busy he takes it a step further by answering me via text. Thanks Dan I'll definitely be back. More

A story about long distance customer service… In late November I was looking for a used Toyota 4Runner Limited on the Internet with a very specific set of options. After a long search I found the In late November I was looking for a used Toyota 4Runner Limited on the Internet with a very specific set of options. After a long search I found the vehicle I was looking for on Morrie’s web site. I then spoke with their Internet sales associate Sue Olson who got back to me quickly on a very specific set of questions I had. I then decided to drive to 3 1/2 hours to Morrie’s and take a look at the truck, arriving late on a Friday evening. I was impressed by the sales person Josh Roff, particularly because of something he offered me after I test drove the vehicle - he took the vehicle into their maintenance shop and raised it onto a lift to allow me to examine it from underneath. They even gave me a flashlight so that I could carefully check the chassis. I decided to purchase the vehicle but I was concerned about how I would get it home. That's when the sales manager offered to have two of their people drive the vehicle directly to my home the next day (Saturday). In addition, the sales manager told me that even though I was a long distance customer they would stand behind my purchase and help me if I encountered any unexpected issues. Here's where the story of their outstanding customer service begins. So the next day two gentleman promptly delivered the vehicle directly to my home. My kids were particularly excited about the because it had a rear DVD entertainment system. That's when an unexpected problem happened… While the DVD system worked fine, it lacked the remote control that was required to actually begin playing a movie (it was needed because there was no actual button on the system to press "start" on the DVD menu). So essentially I had a nice DVD entertainment system that was useless because we couldn't actually play a movie. That's when I called Nate Rivers at Morrie’s Chippewa Falls and asked him if they happen to have the DVD remote. They didn't have one but offered to pay for one if I could find it. After spending a few minutes on the Internet I was able to find the remote I needed. I contacted Nate again and he said that all I needed to do was send him a copy of the receipt and he would send me a check - which they did! I fully recognize that they could have said no because of the paperwork I had signed. This is what customer service looks like to me – they stood behind their word, even though I was a long distance customer. I highly recommend Morrie’s! More

great service the services was great they brought the car to my house for me. they all went out of there way to make the buying the car easy. I just want to thank e the services was great they brought the car to my house for me. they all went out of there way to make the buying the car easy. I just want to thank everyone there for great service for my new vehicle. More

It's worth the drive to buy from Morrie's I searched the Internet for a RAV4 for my wife and came across one at Morrie's. I called and talked with Melissa about the car and she took down all m I searched the Internet for a RAV4 for my wife and came across one at Morrie's. I called and talked with Melissa about the car and she took down all my information about my trade. I didn't want to drive two hours and then be "low balled" on my trade. Todd called me back and we talked for a while and he told me how they work at Morrie's. They price their vehicles to sell quickly and they will give you a fair price for your trade. We were very happy with our experience at the dealership. When we arrived Austin was out clearing the walk from the snow they were getting. He greeted us with a smile and brought us in and really treated us well. The test drive went great and Austin showed us all the features of the RAV. We are glad we took the drive. We will be back:) More

We love Morries! We have bought two vehicles this past year with the help of Melissa and both times was a fantastic experience! Great staff thats friendly and makes su We have bought two vehicles this past year with the help of Melissa and both times was a fantastic experience! Great staff thats friendly and makes sure your satisfied! I have and will continue to recommend them to my family and friends. We will definitely be back next time we need a new vehicle! More

Great Experience Everyone I worked with was nice and knowledgeable about the car I was looking at and eventually bought. Daniel Sonsalla was really friendly and made t Everyone I worked with was nice and knowledgeable about the car I was looking at and eventually bought. Daniel Sonsalla was really friendly and made the whole experience easy and did not put any pressure on me to purchase the car. Love my new Mazda3 sGT More

GREAT! Non-pushy and personable. I had a GREAT experience with Dave Hetke and with Morries! Never felt pressured and they worked their skin's off getting me into a vehicle because I d I had a GREAT experience with Dave Hetke and with Morries! Never felt pressured and they worked their skin's off getting me into a vehicle because I didn't have any long-term credit. Dave was friendly and very easy to get along with and made me very comfortable (esp. being this was my first purchase of this quantity).I will recommend Morries and Dave to anyone I know that is looking to purchase a vehicle and look forward to continuing my business with them. I don't remember who all I dealt with, but they where very understanding and happy to answer all my questions, putting me at ease as I do not really enjoy doing things on a credit basis. Thank you for the ease and non-pushy environment. More

Amazing So let's just say I was not looking forward to buying a car but then again who is? I made my way to the dealership on a Saturday afternoon I greeted b So let's just say I was not looking forward to buying a car but then again who is? I made my way to the dealership on a Saturday afternoon I greeted by Dave Hetke who was very polite and friendly. Really had no idea what I was looking for. I knew I didn't have very good credit either so I wasn't sure what they would be able to do for me. Dave and I sat down and went over my needs for a vehicle were. It was very busy in the dealership and I loved that fact that I didn't feel rushed at all. Bill Anttila is able to work magic. He was able to find a bank that would finance me and I was able to get a brand new Mazda 2. Total shock. I then got to sit with Scott Wheeler and sign all my paperwork. He explained everything as we went and I walked out very happy with a new car. I have never had that kind of car buying experience like this and would most defiantly recommend Morries Mazda for anyone looking for a car. More

Nice people Very Nice people.they Did a great job. I Would recommend Morries to anyone. So far love the traverse and glad with what I got. Very Nice people.they Did a great job. I Would recommend Morries to anyone. So far love the traverse and glad with what I got. More

Super friendly, no pressure, went the extra mile! The salesman and manager went far out of their way to help even staying a couple hours after their shift had ended to get me into a great vehicle with The salesman and manager went far out of their way to help even staying a couple hours after their shift had ended to get me into a great vehicle with a payment and down payment I could afford. Thank you to Chris Grambsch and Nate Rich for the great experience! More