Chico Nissan
Chico, CA
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Was searching all around Chico for a place to replace my battery and couldn’t find the specific part or mechanic to do it. I called Chico Nissan and Connor answered and I told him my issue and within a few battery and couldn’t find the specific part or mechanic to do it. I called Chico Nissan and Connor answered and I told him my issue and within a few minutes he said he could squeeze me in before the next appointment! Came down and Ben helped me out and got me in and out within 30 mins. They made me feel like my business was appreciated and confident my issue was fixed. More
Having problems with a GMC I purchased towed to shop for service because it wouldnt start and anti theft warnings were going off before it lost all power was told loose battery cable but truck is still havi service because it wouldnt start and anti theft warnings were going off before it lost all power was told loose battery cable but truck is still having same problems grinding when you start it ,surges like a transmission issue. It is starting for now and hasn't blown anymore bulbs but haven't drove it much More
I brought my Nissan in for a second time for an electrical issue that they were sure they had previously fixed. We were told that a week would be plenty of time to fix it but that turned into a mon electrical issue that they were sure they had previously fixed. We were told that a week would be plenty of time to fix it but that turned into a month. We were repeatedly told that it would be just a couple more days. We called every couple only days to be given the run around and eventually told just a couple more days. When we were told it would be ready by a certain day at the latest we went to the dealership after nobody had answered our call. We were told we would need a new battery; we would not have needed the battery if they had fixed the electrical problem the first time we were at the shop so I told them it was their fault the battery went bad. They agreed that the electrical problem they said they had fixed was what caused the battery failure but I still needed to pay for a new battery. A week went by and we were told the car was fixed and ready to go. We were told the car had also been washed. We move everything from the rental to our car to see that it is definitely not ready or washed. We get in the car and there is a piece of the car on the floorboard and there are multiple dash lights on that were not there before. They immediately get their computer to check the codes and cannot diagnose the issue. They now want to charge us for the rental car because our warranty will not pay for the absurd amount of time the dealership had our car. We overheard the service manager tell the advisor that it was not his problem that the warranty would not cover the rental and it was the customers responsibility. They eventually covered the rental and got the car fixed in a few days. I would trust Jiffy Lube more than these people. More
The staff at Chico Nissan are outstanding! From my initial call to find the new Proto Spec Z until I picked it up today, Sean and the entire staff have been so professional. They have commun From my initial call to find the new Proto Spec Z until I picked it up today, Sean and the entire staff have been so professional. They have communicated with me through the entire process and made things so easy. Thanks guys for everything! I’ll be referring many Z enthusiasts your way! Long live the Z! More
I was very happy with my recent experience with the Nissan service dept. I dealt with Ken Baker and he couldn't have been more courteous, helpful and pleasant. I will definitely always come back to C Nissan service dept. I dealt with Ken Baker and he couldn't have been more courteous, helpful and pleasant. I will definitely always come back to Chico Nissan. More
The experience I had at Chico Nissan was by far the best I've had in over 50 years of buying cars. Friendly, knowledgeable, helpful and easy to communicate with. Just loved those guys! I've had in over 50 years of buying cars. Friendly, knowledgeable, helpful and easy to communicate with. Just loved those guys! More

