Chicago Northside Toyota

Excellent Customer Service My experience with the Toyota sales and financial team was one of my most memorable experience. Much thanks to William Price and Nick. MUCH GRATIT My experience with the Toyota sales and financial team was one of my most memorable experience. Much thanks to William Price and Nick. MUCH GRATITUDE! More

Deceptive sales tactics! If you do purchase a vehicle at north side Toyota, check the contract before signing. Stuart my salesman decided for me to get a $2K paint protection plan as well as VIN etching whi north side Toyota, check the contract before signing. Stuart my salesman decided for me to get a $2K paint protection plan as well as VIN etching which most cars come with because the dealer protects their cars on the lot for another $300. He tried to sneak in an extra $2300 on the price to pad his commission and had the nerve to tell me he didn’t mean to be deceptive by any means. Stuart was very efficient prior to making a sale and disappears after, he promised to set up my appointment for remote start and suddenly can’t talk. I was lucky to have another salesperson assist me. I wouldn’t recommend this dealer and stay away from Stuart. More

Emergency Servcie Dashboard light came on, I contacted Bill and was informed to bring it to the shop. He had one of the service team members to look to see what the pr Dashboard light came on, I contacted Bill and was informed to bring it to the shop. He had one of the service team members to look to see what the problem was. once identified, he advised me of what the problem was and what we could do to correct it. Repairs were make and everything is running great now. More

We always work with Bill Nipp because he takes good care of our vehicles and us. He gives constant updates and suggestions and, if needed, a ride. of our vehicles and us. He gives constant updates and suggestions and, if needed, a ride. More

One of the best Shopping Experience I’ve had in a long time thanks to William Price one of the best salesmen i’ve ever worked with... He listened to what I wanted, was very patient and not pushy also the time thanks to William Price one of the best salesmen i’ve ever worked with... He listened to what I wanted, was very patient and not pushy also the building is very nice and Management staff was great. I will refer all my friends and family To William Price @ChicagoNorthsideToyota Thanks 😊 More

Overrated. Overcharged. I went for the discounted offer. End up paying 7 times more. Apparently the services i had received could be done in much lower charge. But they did not provided me with that knowled End up paying 7 times more. Apparently the services i had received could be done in much lower charge. But they did not provided me with that knowledge while i was asking for different option. Please be careful and vigilant. And indeed rude people. More

Great Service with Outstanding "CHARGE" for Failed Parts Batteries charge cars. I purchased a battery 3 years ago and came in in January 2019 because it was failing. I rec'd a prorated discount, replacing Batteries charge cars. I purchased a battery 3 years ago and came in in January 2019 because it was failing. I rec'd a prorated discount, replacing the battery since it had 4 years left on the warranty. I assumed a new battery was installed. However, On October 17, it failed. I was astonished, to say the least. Your replacement batteries are junk!!!! You should change battery suppliers. I came in expecting a free replacement and got a song and dance that I was under the first replacement battery warranty and so had to pay 63.32with another 74.50 for labor AGAIN!!! Then, to have spark plugs replaced, I was charged a whopping $298.00 labor...Really? for a few minutes' time? I believe I am being charged to help pay for your new building. Rest assured that not only will I never purchase another Toyota, you folks have seen me for the last time. By the way, this in no way reflects any negative light on the service advisor, Bill Nipp, who was an outstanding professional. So, I am not upset about the quality of service, but the rotten replacement parts you install. More