Chicago Northside Toyota
Chicago, IL
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From the time I walk in the service was great. Everyone was so friendly and helpful. I have one of the best cars on the road and it's new. One of the best feeling in the world right now. It run smooth very was so friendly and helpful. I have one of the best cars on the road and it's new. One of the best feeling in the world right now. It run smooth very little miles and just the right amount of room. I must say I will pass alone the word, the is the place to go. Keep up the good work. More
QUICK REVIEW: These guys went above and beyond. Awesome QUICK REVIEW: These guys went above and beyond. Awesome customer service. Good prices. Friendly. Efficient. If you go, ask for Kenny. THE LONG STO QUICK REVIEW: These guys went above and beyond. Awesome customer service. Good prices. Friendly. Efficient. If you go, ask for Kenny. THE LONG STORY, PART ONE: About a week before relocating from Chicago to Kansas City, I stopped by the dealership. After glancing at a couple of cars I met Kenny. A few hours later, we were negotiating a fair price on a 2010 RAV-4. Kenny made me a surprisingly good deal on the car I wanted. I drove home that day around 5PM. All was well--until I noticed a fairly large ding and scratches on the driver's side door. It was too late to go back to the dealership that day, so I decided I'd call back first thing Monday morning. I didn't get around to calling Kenny until the middle of October--almost three weeks AFTER we'd already moved. His response was simple, "Fix it and we'll cover the cost." I was astounded. A few days later, the car was repaired and a check from Chicago Northside Toyota showed up in the mail. They covered the entire amount--no questions asked. THE LONG STORY, PART TWO: In December, three months after purchasing the vehicle, we discovered that the title had been processed with "Toyota" misspelled "Toytota." Once again, Kenny came through, quickly handing the situation is matter of days. Obviously, I'd highly recommend a visit to the dealership. I've already decided that the next car I buy is coming from Chicago Northside Toyota. After all, it's worth the price of plane ticket from Kansas City to Chicago for this kind of service. More
My family has been buying cars from this dealership for years! And now I completely understand why. I bought my new Camry a few months ago and had to come in last week for my first oil change. When I bough years! And now I completely understand why. I bought my new Camry a few months ago and had to come in last week for my first oil change. When I bought the car, the salespeople were very helpful and accommodating and the service department was no exception. They made sure I was aware of my options and even threw in a coupon. I feel like I was really taken care of. More
This is my second car I have purchased from Chicago Northside Toyota. I wanted to take advantage of the special financing offer from Toyota at the end of the year and I could not find the model and co Northside Toyota. I wanted to take advantage of the special financing offer from Toyota at the end of the year and I could not find the model and color I wanted in California. I made a call to see if they could get the car, and they shipped it out to me the following week. Unfortunately, the car arrived covered in salt and dirt from the long haul on the car carrier. Becuase there was some road tar, the dealership had the car detailed by a dealer local to me at no charge. I have had nothing but good experiences with both the first car I bought and the new one. I financed both through the dealership and the finance department also made it very easy, followed up and got things done. More
I was referred to Sam by a friend of mine who had said good things about him and his dealership. I bought a 2007 used Lexus from him, got a great deal, and it's running great. I would recommend working good things about him and his dealership. I bought a 2007 used Lexus from him, got a great deal, and it's running great. I would recommend working with Sam and his team as they are honest, friendly, and easy to work with. More
As we all know, service is the other half of ownership. As we all know, service is the other half of ownership. This Dealership has gone out of their way to "make it right" from jump start. Mngr. David Sa As we all know, service is the other half of ownership. This Dealership has gone out of their way to "make it right" from jump start. Mngr. David Salomon and his dealership & staff are the best at what they do. Professionalism with Top Honors. I cannot tell you where to buy your vehicle from. Only recommend but, my next vehicle will be purchased yet again from this fine establishment. Jimi K. Chicago, IL. More
I went to them for a suspension check and engine oil change on my Toyota Avalon. They took the car for a drive test (per my request) to check the noise generated when you drive the car over speed bumps change on my Toyota Avalon. They took the car for a drive test (per my request) to check the noise generated when you drive the car over speed bumps or pot holes. After that, they lifted the car up and inspected everything related to the suspension and drive train. The conclusion was that the struts, mounts, and links needed to be replaced, and I received a very quick and accurate estimate. They explained to me what needed to be done and how long it would take to do the job. I wasn’t pushed to do the job same day. The oil change was done very fast, and I also got free tire rotation, and on top of that a free car wash. I’d give this dealer an A+ for service and personnel. I’ll go back there next time when I’m ready to fix the car suspension. More
I recently bought a used car from them and brought it in for an oil change. I had questions about whether I should do the full 15,000 mile service or just stick with the oil change. I was a little nervous b for an oil change. I had questions about whether I should do the full 15,000 mile service or just stick with the oil change. I was a little nervous because I had read some older reviews from a few years ago saying that they often tried to push you inter service you didn't need. The service advisor was really helpful, explained the manufacturer's suggestions and the price difference. He even gave me the coupon price (even though I didn't have one) and made sure I had all the information I needed to take advantage of a rebate offered by Valvoline. Overall, a great experience! Will definitely use them again. More
The guys in the service department, John and Juan, are always straightforward. They tell me what I really need done, what I dont, and what is and isnt covered under my warranty. Granted I can handle my ow always straightforward. They tell me what I really need done, what I dont, and what is and isnt covered under my warranty. Granted I can handle my own oil changes, but I never hesitate to come to the dealership for all other maintenance and repair needs. More
We came in looking for a new car. They did not have one ready for us. So we walked over to their garage in the freezing cold. By "chance", all of the cars we were interested in were on hold by the manager. ready for us. So we walked over to their garage in the freezing cold. By "chance", all of the cars we were interested in were on hold by the manager. The salesman had to get special permission to take one out. He then noticed the car tires were low. So we had to go get it serviced before we could ride it. There was no explanation of any of the features. When we got back, they couldn't give us a number without us promising that we would buy a car from them that day. A waste of time. We ended up going with a Honda mostly because of the service. More