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Chicago Northside Toyota

Chicago, IL

2.8
299 Reviews

6042 N Western Ave

Chicago, IL

60659

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Showing 299 reviews

April 12, 2023

BEWARE OF THIS DEALERSHIP. Took a deposit for a vehicle, sold the vehicle to someone else and never refunded the deposit to me. FRAUD!!!!!!!!!!!! More

by povor63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelly Desrochers
Apr 13, 2023 -

Chicago Northside Toyota responded

Tatyana, We don't do business that way. I don't see a record of you in our system under this name, please call me to discuss at 773-433-3443. Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

April 11, 2023

These people are FRAUD! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Took a deposit from me for a car they never delivered. They refuse to give me my deposit back. More

by povor63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelly Desrochers
January 25, 2023

My Sales Rep Barine (Bebe) did a wonderful job I cam in there with no intentions to buy a car and she sold us on it. Was very transparent in what the car offered and she was very polite and respectful I wi More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barine Famene
Jan 27, 2023 -

Chicago Northside Toyota responded

Richard, I cannot thank you enough for your wonderful review of Chicago Northside Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

January 23, 2023

We had a great experience with Alex K. and Chicago Northside Toyota. They helped us quickly find a car we love and the purchasing process was easy and transparent. More

by lbucshon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Katsnelson
Jan 25, 2023 -

Chicago Northside Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Alek's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

December 10, 2022

Chicago Northside Toyota was relatively easy to work with and accommodated most of my needs. Stuart R. was my sales representative was great to work with in this difficult vehicle purchasing environment. More

by clogs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benson Curry, Stuart Rease
Dec 13, 2022 -

Chicago Northside Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

November 29, 2022

They have called me repeatedly over the past week and a half about a car I never inquired about. I have told them multiple times to take me off the list. The person I talk to is a condescending lowlife who More

by Irritated
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Customer service desk
Dec 02, 2022 -

Chicago Northside Toyota responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

October 14, 2022

Thanks to Chicago Northside Toyota especially my sales rep Jeromy , he was very help with explaining and picking the right car that will be reliable for my family,even with bad credit he still got me appr More

by Felix S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy
Oct 18, 2022 -

Chicago Northside Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

October 04, 2022

The agent got back to me quickly about my online inquiry of a vehicle. They send me photos of the undercarriage as I requested and answered my questions. I also received a follow up call to see if there is More

by Xterra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 06, 2022 -

Chicago Northside Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

September 28, 2022

Buyers beware! Women in particular. If they tell you they offer the better deals its a lie. They most likely will mark the price up by $5000 over the sticker price More

by mickie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul Andrade
Oct 03, 2022 -

Chicago Northside Toyota responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Chicago Northside Toyota does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

August 28, 2022

I would like to give special thanks to Evan Shaje for helping us buying my car with very good deal . He was very helpful and has very good experience selling cars . Bis thanks to the sales Richard and th More

by mores_bmw_1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Shaje , Rafael Marin and Richard, Benson Curry, Darren Aton
Aug 30, 2022 -

Chicago Northside Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Tegan Trejo Martinez - ttrejo@blautogroup.com - 773-728-5000

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