Chicago Northside Toyota

Disatisfactory Service - Beware In summer 2013 I brought my Toyota 4 Runner in for service and repair of some damage to a rear passenger door. Repair was poorly done to door and tru In summer 2013 I brought my Toyota 4 Runner in for service and repair of some damage to a rear passenger door. Repair was poorly done to door and truck was returned (delivered to my house). Keys were left in the truck per instructions (i was no home). On inspection door repair was shoddy (gap in door panel) and door lock not operating. Repeated calls to Chicago Northside Toyota were not returned. I vowed not to return to the dealership. Just last week I received a post card from Chicago Northside Toyota Saying "let us win back your business". I called to get an estimate on 100,000 mile service and was told i needed to replace my "timing belt". I said that does not sound correct. Its a V6 4Runner and I was quite sure it has a timing chain. Was told repeatedly that "no, I needed to replace" it and its an $800 cost. I got off the phone called toyota directly and confirmed its a timing chain that does not require replacement. Just another example of the pressure and poor experience from this dealership. Beware and if able look at another area dealership to service your automobile. More

Contact Sales Team First Great buying experience through the internet sales team. Had price quoted, then walked into the dealership and bought car. No smoke and mirrors. Great Great buying experience through the internet sales team. Had price quoted, then walked into the dealership and bought car. No smoke and mirrors. Great experience. More

excellent service My experience at this shop was excellent. My sales representative CURDERRO COVINGTON did an awesome job. He was respectful, helped me secure financi My experience at this shop was excellent. My sales representative CURDERRO COVINGTON did an awesome job. He was respectful, helped me secure financing while working within a limited time. Overall, it was a pleasant experience. Will definitely recommend him. More

Honest and Helpful Luther,he is a great guy!He sold me 2014 Camry!He is the honest and helpful man ever!Thans u for all u did for me! Luther,he is a great guy!He sold me 2014 Camry!He is the honest and helpful man ever!Thans u for all u did for me! More

Honest and Helpful Luther sold me a great Prius c 3 Friday night and I couldn't be happier with it. He and the team went above and beyond my expectations and worked with Luther sold me a great Prius c 3 Friday night and I couldn't be happier with it. He and the team went above and beyond my expectations and worked with my budgetary restrictions to find the car that would be best for me, and the payment plan that would do me the most good. I asked about trading in my current car and they told me that I would make more selling it on craigslist, which is a great sign of honest business practice and integrity that is increasingly rare these days. Luther followed up on Saturday to make sure everything was going well, and if I ever need another car while I'm living in Chicago, this is where I'm going! More

Best Prices I worked with the internet sales team in looking for one of the last remaining 2014 Prius Three models. Omar was fantastic searching the Chicagoland a I worked with the internet sales team in looking for one of the last remaining 2014 Prius Three models. Omar was fantastic searching the Chicagoland area and giving me the best quotes on several vehicles. Although I did not purchase the vehicle from him, I did from his referral to their sister dealership, Elgin Toyota. Although I have never visited Northside Toyota or have met Omar and his internet sales team I would definitely refer my family and friends to him. More