Chicago Northside Toyota
Chicago, IL
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Simple Everyone made the process of purchasing a new car super easy. Everyone was professional and friendly.. I started with an email for a quote, and recei Everyone made the process of purchasing a new car super easy. Everyone was professional and friendly.. I started with an email for a quote, and received a response and call within 15 minutes. Made appointment for 9:00 next morning and was immediately greeted when I walked in. Alex asked me a series of questions before we started test drive process. Purchasing a car can be stressful, but everyone at Northside Toyota made the process feel relaxing.. More
I wouldn't trust this person ever Just read the reviews. Doesn't return emails, lies about appraisals, sells rust protection, need I say more? There is a reason she's called a liar in Just read the reviews. Doesn't return emails, lies about appraisals, sells rust protection, need I say more? There is a reason she's called a liar in every review. More
Most pleasant experience in buying my new Toyota Sales consultant Gerri Victoria was very influential in the purchase of my XLE Camery sedan. Her knowledge of the various models, options,and accesso Sales consultant Gerri Victoria was very influential in the purchase of my XLE Camery sedan. Her knowledge of the various models, options,and accessories available, along with a test drive with a full explanation the functions of the vehicle, made my choice a rather easy one. Discussions with sales manager Bob Keissami in arriving at a very competitive purchase price and a smooth closing of the sale with Finance Director Scott Cogan made this a very pleasant experience. It appears that all representations made by the dealer's staff were true to their word. Equally as important to me was that no high pressure tactics were used by the staff in connection with this sale. More
Great manager Bob I have been working with Bob and he's such a great manager, great customer service !! Thanks Bob for everything you do to make north side Toyota bette I have been working with Bob and he's such a great manager, great customer service !! Thanks Bob for everything you do to make north side Toyota better than ever More
Best Dealership Experience to date I've bought plenty of cars and always had the pushy sales people trying to keep you hostage until you buy. I recently had an accident and my car was t I've bought plenty of cars and always had the pushy sales people trying to keep you hostage until you buy. I recently had an accident and my car was totaled, I went to a couple different dealerships for the car that I searched online but once you get there lets just say the experiences were uncomfortable and frustrating. I nearly gave up on the car search but I decided to come to the northside toyota... I am so glad I did, i walked in and Gerii was my sales rep, she was so pleasant to talk to, she listened and took her time to make sure I was happy with the options, she was not pushy she just wanted to make sure that I had a great experience. The financing manager Mark was so efficient and helpful and he went above and beyond to make sure that I was comfortable with the numbers and got me the best deal by far compared to what the other dealerships were giving me. I fell in love with my RAV4 limited at the dealership and I continue to love it because of the experience I had there. I can honestly say I want to continue to do business with these people for many more years. Thank you both for being patient and understanding and making me feel good about my purchase. I am a very happy customer and I love my SUV!! More
Awesome-Sauce This was a fun experience. I started on 4/5/16, and after going back and forth about what I wanted and what I needed, Gerri Victoria (new sales associ This was a fun experience. I started on 4/5/16, and after going back and forth about what I wanted and what I needed, Gerri Victoria (new sales associate) was able to find me exactly what I wanted. I do not have the greatest credit, but she was able to give me some great options for both leasing and financing (most places do not care to help you.) I ended up leasing a brand new car (4/7/16.) Gerri was great, she did not just sell me a car, but she sold me the service, and even gave me her cell in case I ever have questions. I was lucky to have such a great experience. I also met some other staff members, and they were friendly (not like other places who do not care about you if they are not your salesman) they were all so very helpful. I will keep coming back here and recommend that others do the same. Gerri and Northside Toyota, if you read this...THANK YOU!!! Seriously, I am pretty sure that if it wasn't for your patience and understanding, I'd probably be without a car or driving something that I didn't want. More
Great experience Had a great experience with everyone. Dealt primarily with Mario Rodriguez which was a great experience and highly recommended. Easy to work with and Had a great experience with everyone. Dealt primarily with Mario Rodriguez which was a great experience and highly recommended. Easy to work with and very friendly. Also, real and honest as a salesman can get. More
Smooth Car Buying Alex was helpful, well informed and to the point. He did not try to push me to a more costly model. He negotiated a good deal for me and worked to st Alex was helpful, well informed and to the point. He did not try to push me to a more costly model. He negotiated a good deal for me and worked to streamline the amount of paperwork. I knew that he was going to do whatever he could to make this happen on the day I came looking to buy. I had purchased from this dealer before and would heartily recommend them. They also have great service and follow through which is equally important for long term owners. More
Courteous, timely & respect. Salesman Alex K. listens and delivers. Finance Director Tom N. Listens. Both delivered excellent customer service & listening skills. I recommend this Salesman Alex K. listens and delivers. Finance Director Tom N. Listens. Both delivered excellent customer service & listening skills. I recommend this location. Excellent dealership team! More
Excellent Customer Servie I cannot say enough great things about this dealership! We recently traded in our Corolla (also purchased from this location) to lease a new Rav4 and I cannot say enough great things about this dealership! We recently traded in our Corolla (also purchased from this location) to lease a new Rav4 and received excellent customer service from start to finish. The process was straightforward and we got a great deal too! Thank you Alex, Mike and Helena! More