Chicago Northside Toyota
Chicago, IL
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My first car!!!! bought my first car from northside! My salesperson Chelsea was super helpful! I came in and talked to Chelsea and Zak about my strict monthly budget, bought my first car from northside! My salesperson Chelsea was super helpful! I came in and talked to Chelsea and Zak about my strict monthly budget, and they helped me pick out a car that fit my budget! It went smoothly and I love my car! Before I left, Chelsea even hooked my phone up to my Bluetooth, and showed me how to work all the features on my car! I'm glad I went to Northside! More
Limited Rav 4 Shopped around for the best price in Chicagoland on a 2017 Limited Rav 4. Chicago Northside not only had the best price, but of the 3 dealerships I w Shopped around for the best price in Chicagoland on a 2017 Limited Rav 4. Chicago Northside not only had the best price, but of the 3 dealerships I went to, Chelsey was the most knowledgeable and pleasant salesperson I met! She was great work with! Her manager Ben, and Finance manager Mark were great too. Great experience guys, thanks! More
Buyer Beware Watch out for these guys , They will rip you off when they total the bill. Especially if you're an out of State buyer. The $299 Plate fee does not ap Watch out for these guys , They will rip you off when they total the bill. Especially if you're an out of State buyer. The $299 Plate fee does not apply to out of State Buyers , but they tried to charge me for it anyway. Total fees were adding up to $1000.00 on a $2500 car. More
Great relationship Mr. Bui interacted in a friendly and compassionate manner and was helpful in getting a very good deal. I enjoyed doing business with him and plan on c Mr. Bui interacted in a friendly and compassionate manner and was helpful in getting a very good deal. I enjoyed doing business with him and plan on continuing doing business with Northside Toyota. More
Great experience Pulled into the dealership with my rented car. Trung Bui asked if he could help me. He asked me to tell him all the things I want in my car. He showed Pulled into the dealership with my rented car. Trung Bui asked if he could help me. He asked me to tell him all the things I want in my car. He showed me total of 3 cars and I was sold. He gave me exactly what I want in my used car with low mileage. I appreciate Trung expertise and professionalism and kind demeanor. He also called Hertz car rental to come and pick up the car which was so unexpected. More
Horrible experience I wish I can give them 0 Stars, My experience was horrible. I went in to buy a car. First of all they just had only one option for us. Secondly, We we I wish I can give them 0 Stars, My experience was horrible. I went in to buy a car. First of all they just had only one option for us. Secondly, We were treated so rudely, especially by a manager named "IMRAN". We said that we need some time to think about it and we will get back to them by the next day very nicely since the car had some issues with the brakes and it made sounds. His exact response was "You wasted the salesman's time and my time" rudely and said "IF YOU ARE A MAN, GIVE US A CALL WITHIN ONE HOUR TO LET US KNOW IF YOU WANT IT OR NOT". We won't go there ever again!!!!!!. I am sure they wouldn't have helped us in the future if we had bought the car. What are you there for if you think a customer wasted your time if he didn't buy a car right away. More
Completely horrifying experience! Mr. Fortman was dishonest and said anything to sell the car to me. Once received, the car couldn't even pass state inspection. Entire staff ignored c Mr. Fortman was dishonest and said anything to sell the car to me. Once received, the car couldn't even pass state inspection. Entire staff ignored calls for help. General manager is Basich and after one conversation he won't even acknowledge your calls or emails. They act as if they are doing you a favor by talking to you or something. Will not give me the title for the vehicle. Save yourself the headache and go somewhere else as I'm still trying to get my car situation fixed through the courts. More
Fast, no pressure My salesman was polite, helpful, and did not pressure me at all. We had a problem with the headlight the day after we purchased the car and they fixed My salesman was polite, helpful, and did not pressure me at all. We had a problem with the headlight the day after we purchased the car and they fixed it right away. More
Cheated on Maintenance After the 25,000 Maintenance Warranty expired Mechanics started giving me Fake Maintenance Quote about $600 + for my 2 years old Car . when I did my O After the 25,000 Maintenance Warranty expired Mechanics started giving me Fake Maintenance Quote about $600 + for my 2 years old Car . when I did my Oil change Other Toyota Dealer I Shocked to know that there was Nothing wrong with Car. Shame on them Cheating Public of Fake Maintenance Quote. I complained the City & State and No one has done any thing. Watch for this Fakers. More
Simple Everyone made the process of purchasing a new car super easy. Everyone was professional and friendly.. I started with an email for a quote, and recei Everyone made the process of purchasing a new car super easy. Everyone was professional and friendly.. I started with an email for a quote, and received a response and call within 15 minutes. Made appointment for 9:00 next morning and was immediately greeted when I walked in. Alex asked me a series of questions before we started test drive process. Purchasing a car can be stressful, but everyone at Northside Toyota made the process feel relaxing.. More