Chicago Northside Toyota

Regular checkup I've spontaneously dealt with Eric a few times, because he is always there what I arrive. He is very attentive, personable and responsible; always fo I've spontaneously dealt with Eric a few times, because he is always there what I arrive. He is very attentive, personable and responsible; always following through with detailed information and timing about when my car is ready. More

Disappointed April 6, I purchased a new Toyota 2018 Corolla Hatchback, and sold my used car to a friend. He had difficulty putting his new license plates on the c April 6, I purchased a new Toyota 2018 Corolla Hatchback, and sold my used car to a friend. He had difficulty putting his new license plates on the car. So, yesterday we arrived, me driving my new car and him driving my old car. We asked assistance in putting on his new license plates and were shocked to be told it would be $149. I responded that I had just purchased a car there and couldn't they just do this for us. I was told NO this is a new service. My friend then called another auto service. He went there and quickly had the procedure done for NOTHING or zero dolloars. More

Prius 2 Excellent service. Despite being in new store, everyone was helpful, seating comfortable, and price good. Stuart and Mark were helpful. Anyone I spo Excellent service. Despite being in new store, everyone was helpful, seating comfortable, and price good. Stuart and Mark were helpful. Anyone I spoke with was pleasant and helpful. Thanks More

Rips off Women If you are female, stay FAR AWAY from Chicago Northside Toyota. The service department will rob you blind. Recently brought my car in for service, I’m If you are female, stay FAR AWAY from Chicago Northside Toyota. The service department will rob you blind. Recently brought my car in for service, I’m a female teacher at CPS and my knowledge of car repairs is not high. I asked my Dad where to take my 2010 Prius with 66,000 miles and he immediately said fine a local Toyota dealership, they are honest and fair. Well let me tell you, Chicago Northside Toyota is as far in the opposite direction as you can go. After reviewing the bill and the extreme labor charges with friends and coworkers, some who have mechanics in the family, they all agreed I was ripped off. Here are just a few examples from my bill: $298 in labor to change out a oxygen sensor, $298 in labor to replace 2 broken heat shields, $298 in labor to replace a PVC valve, are you seeing a trend here? $149 in labor to lube front caliper slide pins, yes that’s right, $149 to LUBE 2 pins. I could go on but why bother when dealing with rip off artists. I called 2 other Toyota dealers and asked what they charge for these services and both were at half the labor!!!When the dealership finally called me back and only after I contacted the Toyota regional office, they offered a refund of $150 if I took down all my reviews, well this is America, remember free speech? Stay far, far away from Chicago Northside Toyota especially if you are a woman, they target you from the minute you step into the service area. More

Safety issue progressively worsening I had a safety issue while driving with my Toyota 4-runner that no diagnostic machine would pick up. Thanks to Phil & Mike along with their patience a I had a safety issue while driving with my Toyota 4-runner that no diagnostic machine would pick up. Thanks to Phil & Mike along with their patience and experience, all is well. Job well done! I know I am in good hands when I come to Northside Toyota. I bought my 2001 new & will continue to service it at this dealership More

Oil change Wait is long, but waiting area is nice. Staff was helpful. New facility is friendly and bright. A product store would be nice. Over all positive. Wait is long, but waiting area is nice. Staff was helpful. New facility is friendly and bright. A product store would be nice. Over all positive. More

Excellent service. Bill was fabulous helping us out in our hour of need. The mechanic was top notch on identifying the problem caused by UHaul installing our tow harness Bill was fabulous helping us out in our hour of need. The mechanic was top notch on identifying the problem caused by UHaul installing our tow harness. More

Professional and knowledgeable Bill Nipp is wonderful. I feel he really cares about his customers, and his knowledge when it comes to servicing my car is exceptional. The service Bill Nipp is wonderful. I feel he really cares about his customers, and his knowledge when it comes to servicing my car is exceptional. The service is always fast and friendly. More

Great and friendly The service department is always friendly and easy to deal with. I always have Bill in service take care of me. He friendly, quick, and easy to do bus The service department is always friendly and easy to deal with. I always have Bill in service take care of me. He friendly, quick, and easy to do business with. More

Professional, fast, friendly They serviced the airbag recall. It took about 2 hours. Paperwork etc. very quick and easy. Great shuttle service home and back (within 5 miles, I t They serviced the airbag recall. It took about 2 hours. Paperwork etc. very quick and easy. Great shuttle service home and back (within 5 miles, I think). Everyone courteous and friendly. More