Chicago Car Deals
Lake in the Hills, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Ijist purchased a 2018 Cadillac from CCD Chacigo Dealers I could not ask for more better customer service from the first phone call from Rachell to going into the showroom and being greated from Rachell to I could not ask for more better customer service from the first phone call from Rachell to going into the showroom and being greated from Rachell to meeting Ali very professional.answering all my questions. Taking time making sure I was happy with price of car. introducing. Us to his wife. They made us feel like part of his family. Icannot thank them enoughmaking my car buying experience very pleasurable. I will recommend my friends to check him out. AscI have a lot of friends who have a big passion. Fore high end cars Thank you Rachell and Ali. Hope to work with you guys again.GREAT EXPERIENCES. Russ Desimone More
We purchased a 2017 Nissan Pathfinder from Chicago Car Deals in Lake in the Hills, IL, and the experience was completely unacceptable from start to finish. The vehicle was delivered to Wisconsin under th Deals in Lake in the Hills, IL, and the experience was completely unacceptable from start to finish. The vehicle was delivered to Wisconsin under the representation that it had been inspected and was fully functional, with all fluids topped off. That was not even close to accurate. Almost immediately, we discovered clear signs the vehicle was not properly prepared for sale, including a quart of oil literally left in the trunk and the vehicle quickly beginning to run rough and loud after delivery. This was not a minor oversight it reflects a serious lack of inspection and honesty about the condition of the vehicle being sold. When we reached out to the dealership to address the issues, instead of professionalism or accountability, we were met with raised voices and hostility. There was no willingness to take responsibility or resolve the situation in a reasonable way. Based on this experience, we strongly believe this vehicle was misrepresented at the time of sale and not properly inspected before being delivered. Buyers should be extremely cautious and prepared to verify everything independently because what was stated and what was delivered were not the same thing. More
