Chicago Auto Place

Robert picked me up at the airport! He provided quality personal and professional service. I had an excellent dealer experience as well! Love my BMW convertible! As advertised! personal and professional service. I had an excellent dealer experience as well! Love my BMW convertible! As advertised! More

Thank you for taking care of me Joanna! Friendly and very helpful. The process was easy and took just under 2hrs. I will be back helpful. The process was easy and took just under 2hrs. I will be back More

I drove from 2 hours away to get this deal. If you are buying a car from here ask for Robert he was the best he made sure we where all taken care off he was super nice about everything. Best service I’ve buying a car from here ask for Robert he was the best he made sure we where all taken care off he was super nice about everything. Best service I’ve had at a dealership More

Good morning all i recently wrote a review I am Good morning all i recently wrote a review I am retracting some of my statements There was some commnication errors on my Part as well as the de Good morning all i recently wrote a review I am retracting some of my statements There was some commnication errors on my Part as well as the dealership i just up set Because haven't got my title to my 2004 Cadillac escalade scene June but i was thinking they could do everything online that Was not the case due to covid i want to apologize for my actions its really not a bad place. More

I recently purchased an SUV here and not only am I a proud USED ford owner but I m also indebted to my salesperson Rob! He was patient and tentative and clearly and honestly explained my choices to hel proud USED ford owner but I m also indebted to my salesperson Rob! He was patient and tentative and clearly and honestly explained my choices to helping me stay within my budget. I will definitely be back. More

Thank you so much for assisting me in getting into in the car of my dreams! Fantastic sales and finance team, everyone is very friendly. Our family is all smiles! car of my dreams! Fantastic sales and finance team, everyone is very friendly. Our family is all smiles! More

I had a great experience. The information I received was clear and straight forward. I was referred by a friend and would refer family and friends to Ricky and his team. clear and straight forward. I was referred by a friend and would refer family and friends to Ricky and his team. More

I purchased a vehicle on July 26th, That same night as I arrived home the engine light went on. Dealership will not honor Lemon law. arrived home the engine light went on. Dealership will not honor Lemon law. More

Stay away from this dealer. I went there to check out a Porsche, it was 2 thousand miles more than advertised. When i asked the sales man about it, he became defensive and rude. He told me that his manager Porsche, it was 2 thousand miles more than advertised. When i asked the sales man about it, he became defensive and rude. He told me that his manager drive the car sometimes. I asked him to lower the price, he became more agitated. Absolutely worst customer service I ever had. All the bad reviews here are pretty accurate. Unprofessional and dishonest. More

Starting legal action Purchased a Maserati out of state from Chicago Auto Place in May 2020. As of mid July 2020 the title has not been transferred in violation of Illinoi Purchased a Maserati out of state from Chicago Auto Place in May 2020. As of mid July 2020 the title has not been transferred in violation of Illinois law. The paperwork was inaccurate as they do not have expertise to process sales. The manager works from home and cannot be reached by staff. Finance staff do not have voicemail and will not return calls. The car was delivered damaged ($1,00 repair cost) and with absolutely no gasoline. (Ran out of fuel on the 2 mile trip to the gas station.) The 2nd key was never delivered after repeated requests. The temporary license expired and I can no longer drive the car. I am now initiating legal proceeding with the Secretary of State Police to force title transfer and will be taking further legal action to gain the key and reimbursement for repairs. More