Chicago Auto Place

Zero reason to be nervous. Really solid buying experience. Buying from used (or any) car dealership can be intimidating, and any doubts or concerns we might have had prior to visiting this dealer never materia Buying from used (or any) car dealership can be intimidating, and any doubts or concerns we might have had prior to visiting this dealer never materialized. Karim M. helped us through the entire process and was the main reason our experience was so positive. No pressure or questionable behaviour. Nothing but a genuine interest in making sure we were comfortable with a purchase and very patient with our concerns. The Honda Pilot we found with them had more extras than we we needed, but a nice bonus, and our third-party mechanical review confirmed the great condition of the older vehicle. The car reports also provided positive insight. There was a broken 2nd row seatbelt that we expected we might have to repair on our own, but Karim surprised us with a last minute replacement part discovery and had that repaired after we had already agreed to purchase. Nelly M. was a real pro with all the paperwork, making that process as efficient as possible and even proactively answering questions about what I was signing. They have a ton of cars. Go see Karim! I don't make a habit of a making a "thumbs-up" in photos, so that says a lot about our experience. ;) More

Was worthy the drive Was really worth driving 4 hours away to get my outlander overall of the experience was nice very easy got me in the car I came for had me out the doo Was really worth driving 4 hours away to get my outlander overall of the experience was nice very easy got me in the car I came for had me out the door in a hour only downfall was the wait time to get my plates and tags took over 90 days other then that was very pleased More

Unethical Dealer Their salesman if full of lies, once their dumped their problem cars out of their door, they will not respond you and will reject all of your request, Their salesman if full of lies, once their dumped their problem cars out of their door, they will not respond you and will reject all of your request, none stop kicking xxxxx, unmannerly managing team who will hang up on you and tell you to sue them and stop calling them for car problems. The car received is a totally different as their salesman described, tons of defects and scratches. WALK AWAY FROM THIS DEALER, check on their BBB rating and you will see all the cased opened there, DO NOT BELIEVE their false advertisements especially of what their salesman said about the perfect conditions. More

IT WAS AN INCREDIBLE BUYING EXPERIENCE I would like to say that the purchase of my 2008 GMC SIERRA DENALI with Robert Weinberg in conjunction with CHICAGO AUTO PLACE was a honest and pleasu I would like to say that the purchase of my 2008 GMC SIERRA DENALI with Robert Weinberg in conjunction with CHICAGO AUTO PLACE was a honest and pleasurable experience. This was the first vehicle that I have ever bought online and I have to say that dealing with Robert and the administrative staff with CHICAGO AUTO PLACE was awesome. Robert was honest and accurate with the description and integrity of the truck he offered to sell me. He sent detailed pictures and videos of the truck which ultimately matched his description when the truck arrived at my front door. Robert Weinberg spoke to me kindly and professionally,,,,taking all my questions and concerns seriously. He treated me with respect and delivered 100% on his word. I would highly recommend that if you see any vehicle on this website that whatever they tell you is on time and accurate and if you feel comfortable with what you see is what you are going to get. I would definitely recommend this dealership to anyone that is in the market for a vehicle that wants a honest transaction and a dealership that will stand behind their word. Thanks Robert and to all your staff that was involved on the purchase of my truck,,,,,,IM HAPPY AND SATISFIED!!!!!! More

Fantastic dealer/salesman Awesome/helpful dealer to deal with - Rob is fantastic and goes the extra mile in the entire process from initial contact to post close activities. Awesome/helpful dealer to deal with - Rob is fantastic and goes the extra mile in the entire process from initial contact to post close activities. HIGHLY RECOMMEND More

Worst place ever. Don't buy your car here Ok so, I came to this place and they rush me to sign everything, said that we will work on details later on because they where closing ( if they are c Ok so, I came to this place and they rush me to sign everything, said that we will work on details later on because they where closing ( if they are closing then why bother, oh yeah because they will screw you) Not only they didn't help me with anything after, they said they fired the person who sold me the car as if that will solve them not taking care of the sale they represent. I asked them several times to fix things and they didn't!! They patch a few things and now I have to apply the lemon law to them because my car is a piece of junco that even has the engine light on the whole time and they said they fix it, well, they didn't, they just tester it. Do yourself a favor and keep looking somewhere else. Don't trust this people!!! More

Don't Recommend Nice people but difficult to get ahold of. Called and could reach my sales rep or the manager. Was given misleading information about a second key for Nice people but difficult to get ahold of. Called and could reach my sales rep or the manager. Was given misleading information about a second key for the vehicle. I also later found the car was sold to me with 2 bolts broken off on the front passenger tire i.e unsafe to drive then was not accommodated for it to be fixed after less than 2 weeks of buying the vehicle. I will not have the vehicle serviced there and I do not recommend them. Frankly worried about the quality of the car I just bought from them given I know little about cars. More

Customer service personified Edgar Ortega went above and beyond to make sure that I recieved a beautiful and reliable car that I feel comfortable in. I appreciate him so much! Edgar Ortega went above and beyond to make sure that I recieved a beautiful and reliable car that I feel comfortable in. I appreciate him so much! The whole team was amazing and very accommodating too. More

The worst car buying experience I bought a vehicle from this place a few months ago with a bad engine without knowing that the engine had major issues. After I signed the papers nob I bought a vehicle from this place a few months ago with a bad engine without knowing that the engine had major issues. After I signed the papers nobody was willing to work and even talk to me, literally, when I called the girls working there told me that they are not allowed to talk to me. They are not even willing to give me the second key that we agreed on when I purchased the vehicle. I don't recomend buying anything from this scheme artists but if you Have to, make sure that you don't sign anything until the vehicle has been inspected by a specialist More

Cars have issues - Not Inspected From uninspected cars to all the tricks of a used car dealer Chicago Auto Place will try to burn you every step of the way. From half hearted repairs From uninspected cars to all the tricks of a used car dealer Chicago Auto Place will try to burn you every step of the way. From half hearted repairs, broken promises, and surprise charges at closing (Vin Etching, etc) they will try it all.... Bring a mechanic, and a lawyer to buy a car here. More