
Chicago Auto Place
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 256 reviews
Very good dealership I had a wonderful salesperson. He was very friendly and patient. I will definitely recommend this dealership to my friends and family looking for a us I had a wonderful salesperson. He was very friendly and patient. I will definitely recommend this dealership to my friends and family looking for a used car. More
Out of state purchase HAPPY CUSTOMER! recently purchased a vehicle from this dealer. I was a little skeptic on the purchase only because I didn't know how the whole registration process go recently purchased a vehicle from this dealer. I was a little skeptic on the purchase only because I didn't know how the whole registration process goes and I'm in New York. But my sales rep Edgar was only but helpful with all the information, also Nelly who explained all the process as well. My purchase was made several weeks ago and I was uncertain of the status of my paperwork so I called and spoke to Michelle. She was so helpful and informative. She put me at ease and told me that everything was being processed. She assured me that if there were any issues she would contact me. Thank goodness that everything went well and I received my plates today. Thank you to everyone @ Chicago Auto Place for helping me with the purchase of my vehicle, and to everyone who was involved. More
BMW X5 The sales team was very professional and easy to work with. I would buy from them again. I thought the pricing was fair and they had a wide range of v The sales team was very professional and easy to work with. I would buy from them again. I thought the pricing was fair and they had a wide range of vehicles to choose from. More
My name is Joshua I bought a Mercedes Benz I purchased a Benz off the dealership, fun fast and friendly wouldn't change it for nothing very happy with the out come ! Finance was awesome as wel I purchased a Benz off the dealership, fun fast and friendly wouldn't change it for nothing very happy with the out come ! Finance was awesome as well More
THEY SOLD A BROKEN CAR TO ME SADLY, THEY SEEM GREAT, AWESOME CUSTOMER SERVICE AND SERIOUS CAR DEALER, UNTIL YOU PAY AND SOMETHING IN THE CAR GOES WRONG, LIKE IT IS ACTUALLY BROKEN SADLY, THEY SEEM GREAT, AWESOME CUSTOMER SERVICE AND SERIOUS CAR DEALER, UNTIL YOU PAY AND SOMETHING IN THE CAR GOES WRONG, LIKE IT IS ACTUALLY BROKEN, AND THEN THEY IGNORE YOUR CALLS, AND TREAT YOU LIKE YOU ARE A CRIMINAL...DO NOT GO THERE More
It was okay before they got my money. Ms Joanna was very nice. Now that something is wrong with this vehicle, now i can't talk with her.Every time i call now she's with a customer. If that Ms Joanna was very nice. Now that something is wrong with this vehicle, now i can't talk with her.Every time i call now she's with a customer. If that is true it's okay, but if it's not that bad and there is nothing good going come out of this situation. More

I was pleasantly surprised Robert and Justyna took care of and they went that extra mile to help us out. I just want to thanks for all of your help. Robert and Justyna took care of and they went that extra mile to help us out. I just want to thanks for all of your help. More
Great experience overall. The whole experience was easy and quick. From shopping online, having all the info at my fingertips to having a huge selection of great cars. The at The whole experience was easy and quick. From shopping online, having all the info at my fingertips to having a huge selection of great cars. The atmosphere and cleanliness of the showroom and offices made us feel comfortable and confident in our purchase. The whole staff was friendly, especially Nelly Marchan, who made the final steps of closing the deal (paperwork) quick and painless. A big shout out to our salesman Will Perfetti for taking care of us from the beginning to the end. I would definitely buy another car here and recommend anyone looking for a car to check them out. More

Great Group! These guys are great! Responsive and straight forward. Already referred them to friends. I wouldn’t buy another car from anyone else. Overall great ex These guys are great! Responsive and straight forward. Already referred them to friends. I wouldn’t buy another car from anyone else. Overall great experience. More
They sold me a broken car After 4 days of buying my Range Rover the suspension light went on. I took it to the land Rover and they inspected the car and gave me a quote for $10 After 4 days of buying my Range Rover the suspension light went on. I took it to the land Rover and they inspected the car and gave me a quote for $10,800 in repairs...one of the critical problems is that the suspension is broken, among 5 other things..I took it back to Chicago Auto Place and they said they would have fix it. 3 weeks later they called me saying the car was fixed. 5 days later the light went on again. I called and no answer. I took it to Land Rover again and they did another inspection(each inspection is $232 by the way), they confirmed to me that the car suspension was still broken, what was changed was the two front stabilizer bars, which made the stability for the car better, therefore the sensor for the suspension less sensitive. But the car was in critical need of a repair. Now no one responds to me, and I have to pay for the rapair of my "new car" More