Chicago Auto Place

Do NOT do business with this firm. In late 2017 I purchased a 2014 Mercedes CLA45 AMG, a very highly optioned vehicle, from this lot. Yes, the price seemed too good to be true - not run In late 2017 I purchased a 2014 Mercedes CLA45 AMG, a very highly optioned vehicle, from this lot. Yes, the price seemed too good to be true - not running away then was my first mistake. All seemed just fine and dandy while doing the deal - friendly folks, lots of handshaking and smiles from Will Perfetti the manager? owner? junior salesboy? lot porter? who knows - he presented himself as a "big dog" kind of guy though... whatever dude - relax a little. Anyway, prior to the purchase, I'm shown a document that is presented to me as the "carfax" for this vehicle. I later found out that what they showed me was a suspected forgery. They apparently altered the original carfax to omit the fact that the car had a salvage title, and the vehicle was suspected of odometer rollback fraud. Nice work guys! Pretty soon, the car starts throwing all sorts of warning lights, engine fault codes and running very poorly. I do a little more digging about the car, what I should've done initially, and found a totally different carfax report than what I was shown by that sales guy initially. So, after presenting them with a copy of this actual carfax report, they claimed (of course) that they had definitely showed me the one stating the salvage status and suspected fraud alerts. No - now anyone with half a brain knows not to buy a used Mercedes - a used AMG Mercedes for goodness sake, with a shady history. I would have NEVER purchased that car with the true carfax that I had just now found.. Fast forward a couple weeks, multiple phone calls, a couple of trips to the dealership wit Will conveniently never "being in", and now I'm trying to get them to admit wrongdoing, or at least cut me some slack on the amount I had left to pay (like zero it out) due to Will apparently attempting to allegedly commit fraud. Of course, this isn't the first time these slime xxxxxx people have pulled this trick, so they had their rears covered and there's no trace of the possibly forged first carfax report anywhere. So, Will starts to try to let me know that he's "not one to be messed with" because he "knows people." Well, Will - I know people too. Like the Illinois Secretary of State Police investigators, who will very soon be paying you and your shady establishment another visit. Enjoy, and here's a hint - maybe take a vacation for a few days, your forehead veins don't look too healthy when they're bulge out that way when you scream and holler at people. It's actually a very bad look for you. Also, Kelsey was kinda nice in a vapid, basic Barbie kind of way at first, until I discovered the real carfax report, then everyone in that run-down, dump of a building turned into the rudest, nastiest, most vile bunch of scammers within a 50 mile radius of ORD. Seriously, stay far, FAR away from this place. The car? It's been donated, at a HUGE financial loss to me, to a local charity that will use it to teach auto mechanics, body and paint skills to differently-abled folks in the southwest suburbs. More

Scammers. Double check that paperwork! Purchased a vehicle from them back in sept. It was advertised for $9,999 but somehow I got charged $10,999 plus nearly $1500 in fee's. They also went Purchased a vehicle from them back in sept. It was advertised for $9,999 but somehow I got charged $10,999 plus nearly $1500 in fee's. They also went to great lenghts to hide the rus on the vehicle (painted the rear of the frame black and covered the holes that are in the frame with some black cloth and glue). It's also been six months and I have still have not recived the spare key and fob the said wpuld be mailed. I've called and even shown up in person multiple times to no avail. Buyer beware. This place is full of heartless scammers. More

Horrible Experience I went there to shop for a new car and was treated nicely. When I told them I only had $6K to spend, they started to ignore me and talk to other cust I went there to shop for a new car and was treated nicely. When I told them I only had $6K to spend, they started to ignore me and talk to other customers. More

Exciting I decided to buy a little FIAT 500 Abarth from Chicago place because it was totally tricked out! The options it had at the price they offered me... I I decided to buy a little FIAT 500 Abarth from Chicago place because it was totally tricked out! The options it had at the price they offered me... I just simply couldn’t turn it down. Robert (Rob) was hands down othe bet salesman I have ever worked with. Super down to earth. We Found some common ground and talked about raising kids. Very welcoming staff. They made it extremely easy to purchase from them. Everything was done over the phone since I was coming from out of state. They understood my wife and me had long day and the finance manager Michelle helped get us get us out the door in a timely fashion. The entire process Only took 30-40 min. I love my car and I would definitely buy a car from Rob again. More

Great service, attentive team,quality ride. Happy to recommend Karim as a salesman ,very friendly person, with professional service. Thank you for making purchasing process a good experience Happy to recommend Karim as a salesman ,very friendly person, with professional service. Thank you for making purchasing process a good experience ;) Friendly and professional service. More

Great cars, Exceptional people! Robert Weiner was very attentive and creative when it came to selecting the perfect car for me. I explained what I needed in a vehicle and Robert made Robert Weiner was very attentive and creative when it came to selecting the perfect car for me. I explained what I needed in a vehicle and Robert made the happen. Very quick process from test drive to sign. Thanks again. More

Bought a Porsche and made a friend in Robert! Received a fast, friendly and professional service. Robert was super attentive and made the experience fun! Bought a quality ride. Happy to recommend Received a fast, friendly and professional service. Robert was super attentive and made the experience fun! Bought a quality ride. Happy to recommend the CAP team. Thanks Gents.. More

Worst ever DO NOT BUY HERE ....please read reviews on this company very dishonest and borderline fraudulent. Bought a car her (3) days later needed to spend $130 DO NOT BUY HERE ....please read reviews on this company very dishonest and borderline fraudulent. Bought a car her (3) days later needed to spend $1300 than (2) days after that $500 and it’s been over 45 days still no title PLEASE read on this place before going these other GOOD reviews are phony! More

Recent Experience I recently bought a 2009 Cadillac from Luis, the salesman. The purchasing process was fast and easy, financing options were beyond what I expected. Wa I recently bought a 2009 Cadillac from Luis, the salesman. The purchasing process was fast and easy, financing options were beyond what I expected. Was happy with experience. More

Horrible experience My wife and I had the worst experience. We went there to buy a white BMW X3 2014 and turned out the car had issues which im sure it is still there. Ch My wife and I had the worst experience. We went there to buy a white BMW X3 2014 and turned out the car had issues which im sure it is still there. Check engine light went on for the all wheel drive and also for a radiator issue. The sales girl said that they will take care of it and they took it to the back so the mechanic can look at it and all he did was just turned off the check engine light. Literally. Then the same girl tells us that in order to proceed we needed to put a down payment to proceed with the contract process. Justyna Blicharska did the contract and said that the company that was giving the loan wouldnt accept the loan unless we got a Warranty for the engine and transmission (which i found out through illinois attorney general Lisa Madigan website under the section of consumer guide that this was a complete lie she basically lied about that in order to rack up her commission) everyone should look at this link because im very sure they did many of the things on there to the people on here that gave their bad reviews. They are very polite but 2 faced as they only want you to sign your name on the contract after that the car is yours with issues and everything that comes with it. So we basically didnt end up with a car loan and Justyna Blicharska held our deposit until we made a claim on them on this site (illinois attorney general dot gov) and by doing so after 2 months they had to pay us the money back. Justynas last words when we were leaving the dealer was "get your lawyer to talk to my lawyer, oh and expect a receipt". Horrible people. Please be careful what you sign with these people they really just want your money nothing about your interest or even "take care of you" More