Chicago Auto Place

We were greeted warmly upon entry. Robert was very personable. Amanda walked me through each finance document thoroughly. Overall a great experience. Beautiful cars there. personable. Amanda walked me through each finance document thoroughly. Overall a great experience. Beautiful cars there. More

bring your lawyer These folks may as well hold guns on you as you buy, because they are crooks. I bought a Saab convertible from them. When we test-drove the car at C These folks may as well hold guns on you as you buy, because they are crooks. I bought a Saab convertible from them. When we test-drove the car at Chicago Auto Place, an indecipherable dashboard light was on. When we asked about it, our sales consultant told us that the light indicated only low tire pressure. Later, we learned that the light reflected engine trouble, not tire pressure. We bought the car, which came with a limited warranty. A couple days later, my son drove the car from Bensonville to Peoria, more lights came on. He pulled over, checked the oil, found it low, and added some more oil. He drove the car to a Saab service center, where the mechanic removed the engine pan and found piles of metal shavings. It was a totally destroyed engine. The mechanic told us that the shavings interfered with the circulation of oil, which would reveal the full problem only as the engine heated up. So a short test drive would not expose the problem. We towed the car back to Chicago Auto Place, to make sure there was no further damage. As we were well within the mileage and time parameters of our warranty, we assumed that the dealership would refund us for the car. At this point, we were not upset and were actually expecting to buy a different car from them. But the employee with whom we spoke told us that by adding oil on his own, and not taking the car to a mechanic to do so, my son had probably caused all the damage to the car. They refused to refund us for the lemon they sold us. We take this for a shamelessly irresponsible deception. But it gave us insight into the people we are dealing with. We had to get a lawyer to threaten to take them to court before they refunded us for the car. Never buy a car from these people. They are simply crooks. They knowingly sell lemons. And they won't refund you. More

Pleasure working with Robert Robert was very knowledgeable and understanding of his customer needs. He helped me find the perfect car and was very kind answering all of my questio Robert was very knowledgeable and understanding of his customer needs. He helped me find the perfect car and was very kind answering all of my questions and addressing all of my concerns. Would recommend him and Chicago Auto Place to everyone in search of their dream car. More

I would refer everyone I know to Robert & Chicago Auto Place It was such a pleasure working w Robert Weinberg! From his big warm smile the minute I walked in, to his incredible wealth of knowledge about ALL the It was such a pleasure working w Robert Weinberg! From his big warm smile the minute I walked in, to his incredible wealth of knowledge about ALL the vehicles I was considering to the no-haggle-pricing. I will recommend him to everyone I know. If you’re looking for a car...GO FIND ROBERT WEINBERG!! And Chicago Auto Place is truly a fun experience. Love the music and the unique selection. Thank you Robert and Chicago Auto Place, LOVE my new car :))))) More

Excellent service I stopped in to see Rob, i gave him a range i was comfortable with, not only did he find me a great car, he stayed under budget. He answered all my qu I stopped in to see Rob, i gave him a range i was comfortable with, not only did he find me a great car, he stayed under budget. He answered all my questions and even pulled the car in to get washed so i could inspect it before making a decision. I would recommend this place to anyone looking for car. They have a great selection of cars for anyone. The place is super clean and the entire staff were nice. Thank you Rob. More

Smooth, professional and ethical experience I worked with Robert Weinberg, he is honest, ethical and extremely professional. I purchased the subject Mercedes by looking at photos and videos. R I worked with Robert Weinberg, he is honest, ethical and extremely professional. I purchased the subject Mercedes by looking at photos and videos. Robert was very through and precise regarding every aspect of the transaction. I’m extremely careful and quite cautious and Robert is so careful and responsive that I was at ease after a few phone conversations. He is a great person and truly cares about his clients. Excellent all around staff, everyone was extremely helpful. In closing, Robert is a FIVE STAR professional businessman and a very fine person, he is the go to guy! More

Worth the long trip to find the rare car I was looking for! Had a great experience with Rob in picking up a the first car I have bought in 8 years. I came on an awful bad weather day and he was very helpful wi Had a great experience with Rob in picking up a the first car I have bought in 8 years. I came on an awful bad weather day and he was very helpful with letting me see and drive the car. I came back after the holidays and we were able to spend some time working out a good deal on the car. They have some really sharp cars there. I've been staying away from dealerships for the last 24 years and I would be glad to work with Rob again in the future. If you do nothing else stop by the showroom, they have an amazing car selection with cars you often never get to see. It will be worth the trip. More

Don't Believe them! They are Scam I tried finance a car with Chicago Auto Place, they asked a 500$ advance so they can start working on my finance. Unfortunately i haven't been approve I tried finance a car with Chicago Auto Place, they asked a 500$ advance so they can start working on my finance. Unfortunately i haven't been approved for finance, i asked them to refund me my 500$ witch they told me is refundable, even in the recipe i got is written that this money are refundable. I transfer them the money on 30-Oct-2019 now it's already 03-Dec-2019 and haven't received money and they don't even answer my question when they will send money. Please ignore this Dealer Ship , they are Scam. Don't believe them and don't transfer them this 500$. More

Dishonest I purchased my car via the internet and phone conversations without actually seeing it in person prior to purchase. The car was just as described. No I purchased my car via the internet and phone conversations without actually seeing it in person prior to purchase. The car was just as described. No problem with the actual car, the problem came when I was promised by my salesman on a a phone conversation and an actual email sent to me, and by the manager, that there were two keys for the car. When the car was delivered, there was only one key! After several phone calls and emails to both my salesman and the manager, and after several promises from both, it is now two years later and still no second key. I have purchased several high end cars in my life and was never treated so shabbily. I would never purchase another car from them...EVER! More

Exemplary customer service My experience here was beyond my expectations for a car dealership. Robert Weinberg was the sales associate I worked with and he made sure that all my My experience here was beyond my expectations for a car dealership. Robert Weinberg was the sales associate I worked with and he made sure that all my questions were answered and anything that I was concerned about, he made sure that it was taken care of. He has raised the bar on what I expect from a sales associate in the future. He treated me with respect and dignity and made sure I left with a smile on my face. I was never hassled or given the run around. Robert is a credit to the dealership and from a personal standpoint, earned all my respect. He made sure I understood all the paperwork I was signing and even explained certain laws that were to my benefit that I didn't know about. I appreciate the honesty, the integrity and the respect! I'll definitely be looking at this dealership for any future purchases and hopefully Robert will still be there! More