Back

Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
Contact Dealership

1 Sherwood Terrace

Lake Bluff, IL

60044

Directions

By Type

Showing 796 reviews

November 25, 2023

Danny is always great. 2nd car we bought from him and will buy our next one, not too soon hopefully, there as well. Overall, nice guys to deal with. More

by wendywojcik21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Chevy Exchange responded

Wendy, thank you for your loyalty to our dealership and for taking the time to write this review. Danny’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 22, 2023

Everyone was polite and very responsive from my initial inquiry until I drove off the lot. Thanks for a great experience, Danny! More

by bharter0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Chevy Exchange responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose The Chevrolet Exchange. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 17, 2023

Danny was very professional and helpful. He answered every my question. I'm happy and satisfied with my purchase of Equinox here. More

by roy_sueto
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Chevy Exchange responded

Thank you for taking the time to leave us this feedback, Roy. Your review gives me the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 16, 2023

Jeff was great as always. I have purchased multiple vehicles from him and will again. More

by themmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Chevy Exchange responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Jeff’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 16, 2023

Jeff Albert is terrific! ! Chevy Exchange is clean and organized!! I respect these things immensely in a dealership!! More

by wildcats85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Chevy Exchange responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 14, 2023

Danny was very helpful and assisted with the sales and order of my 2024 Corvette. There was a problem with the pricing just before delivery but we worked it out and I'm happy with this nice new car. Da More

by tk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Chevy Exchange responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danny was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 09, 2023

Very poor and sketchy practices. Not trustworthy. They lied on the car facts, never performed the Pre-Certified Inspection. Change finance companies without my permission. Have not More

by dfitch817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance Legler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Chevy Exchange responded

Hello, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 04, 2023

I just purchased my 6th car from Jeff Albert. He's a straight shooter and I always leave feeling I've gotten a fair deal. The icing on the cake though is the service department. I recommend them More

by Lake Forest Mom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Chevy Exchange responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Jeff’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 28, 2023

Staff is very professional. Everyone at the dealership was very friendly and knowledgeable. Their after sale follow up has been excellent More

by jerryi0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafat Alamawi
Sep 29, 2023 -

Chevy Exchange responded

Thank you so much for taking time out of your day to share your experience with everyone, Jerry. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 19, 2023

Working with Jeff on the purchase of our new car was a terrific experience! We appreciated his knowledge and thoughtful approach to our sales experience, and would recommend him highly to fellow shoppers! More

by ktlkane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

...
8
...