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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

January 02, 2024

Viviana was great to do business with. No pressure, easy to work with and will definitely be recommending her and the Chevy Exchange More

by aekm2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Chevy Exchange responded

Thanks for the great feedback! I'm very happy that Vivianawas there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 31, 2023

We are repeat customers with Chevy Exchange and plan to do so in the future as well. The staff members are extremely friendly and courteous in all areas of the facility. Danny Trujillo has been the sales r More

by bryant64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Chevy Exchange responded

Bryant, thank you for your loyalty to our dealership and for taking the time to write this review. Danny’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 30, 2023

We had a great experience purchasing our Tahoe from Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget. More

by jloredo85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 24, 2023

It was an awesome experience! Rob Johns did his magic!!! I asked for what I wanted and Rob and Jeff made it happen!! Jeff is great too work with! More

by sdwelch1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Chevy Exchange responded

Congratulations on your new vehicle! I appreciate the feedback and am pleased that your experience with Rob and Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 23, 2023

Danny and Rob are two great guys wonderful doing business with them they work very hard and I wish them the best keep up the good work guys for those of you thinking about checking out the dealer definitely More

by kevinandpam773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Chevy Exchange responded

Congratulations on your new purchase, Kevin! Thank you for taking the time to write about your experience with us. I am determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. I would love to work with you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 20, 2023

Very good experience with Chevrolet exchange team. Thank you very much for your service and support More

by ddulatov
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 19, 2023

We had let Viviana know we would be coming and she was prepared and very knowledgeable about the vehicle we ultimately purchased. She made sure to go through all the parts of the truck so we knew how to w More

by christinesiwula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

I recently had the pleasure of working with Danny at Chevy Exchange to purchase my 2023 Tahoe, and I could not be happier with the experience! From the moment I walked into the dealership, Danny greeted More

by Wisconsin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Chevy Exchange responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 18, 2023

I received great service from The Chevy Exchange in Lake Bluff. I was impressed with the team of GM Rafat, Rob Johns and Cass Harb, but mostly with my salesperson Viviana. She kept me informed throughout th More

by rickpiek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 17, 2023

I gave just purchased my 2nd C8 Corvette. The first had a transmission issue which the dealership dealt with very well using the warranty. The buying process was efficient and friendly both t More

by philip17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Dec 19, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review, Philip. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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