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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

January 28, 2021

Great job by Kaylee keeping the lease buyout process fast and efficient. She made it painless and it was greatly appreciated as I was pressed for time. Thank you!! More

by Chadd
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 28, 2021

Kaylee was a great person to work with. She was very friendly and helpful. Her ambition to go out and show me vehicles even though it was snowing and cold. Also like to mention that Francisco Zabala w More

by skarb87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala, Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 27, 2021

They were straightforward and knowledgeable. Let us take the vehicle overnight and were very responsive and checked in often. Polite and friendly people throughout. Good job. More

by rahoeksema
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 25, 2021

Great dealer had a huge inventory compared to others around filled with multiple bilingual sales representatives. When time to negotiate didn’t play games and forward with reasonable numbers More

by Asdfg1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

We love hearing about customers that have a terrific experience at The Chevrolet Exchange. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 25, 2021

Jeff especially was awesome, he made the purchase of my vehicle effortless. This is the second vehicle I have bought from Jeff, he makes it very easy and a great experience. Everyone at Chevy Exchange was More

by cescazms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler
Feb 01, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review. We are very happy to hear that Jeff could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 16, 2021

Kaylee was very knowledgeable and helpful with my trade in and purchase of a new Silverado. She’s really into cars which is super cool. The ordering process for my new truck was quick and easy. I made a co More

by Nick13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Nick, thanks for this marvelous review and congratulations on your new car! We are so pleased that Kaylee was able to provide you with such exceptional service. Enjoy your new Chevrolet Silverado! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 16, 2021

Danny and Rob made my buying experience fun and fantastic ! I know I was driving them crazy with my calls and coming up there to see other people C8 cars. But Danny and Rob both were very kind and patient More

by 22woodworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob John
Feb 01, 2021 -

Chevy Exchange responded

Willie, we loved reading this review! Happy customers are our aim, and it appears Danny and Rob really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 14, 2021

Honest people.excelent customer service.they answer all my quetions.they tried to get you the best deal in financing.help me under stand the car functions. More

by ibrahimhamad1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala, Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 05, 2021

Kaylee was great!!! She was professional, knowledgeable & answered all my questions. It was a pleasure working with her & the rest of the Chevy Exchange team during my car buying experience. More

by Mike P
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Hello Mike, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kaylee was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 05, 2021

This was my very first time purchasing a vehicle from this dealership. I have purchased and traded with another one over the years. Well, this now is my Go To place - not only is it amazingly well run, t More

by wehrweir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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