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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

March 05, 2021

Jeff, and everyone else, at Chevy Exchange were great to work with on this purchase. They were friendly, knowledgeable, and kind. I’d recommend this dealership to friends and family. More

by chad2helms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Arce
Mar 09, 2021 -

Chevy Exchange responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 02, 2021

Vehicle I came to look at that I was told was available was not on site to be viewed. Liked that particular vehicle because of the color and some of the features/accessories. Moody was able to get us in a More

by Mrcampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Mar 05, 2021 -

Chevy Exchange responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 22, 2021

The exchange is great. They take care of us every time. Great service and great price. Will always buy from them. Rob and Kaylee are great to work with. More

by Kmoons23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Feb 25, 2021 -

Chevy Exchange responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 22, 2021

Moody was very knowledgable and very helpful throughout the process of ordering our 2021 Suburban. I was able to contact him every time I tried and he always was friendly and helpful. The general sales man More

by Steveb
Recommend Dealer
Yes
Employees Worked With
Michael Baruch, Moody Shehadeh
Feb 25, 2021 -

Chevy Exchange responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Moody and our team were helpful during your visit and that you love your new Suburban. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 16, 2021

The team was a great help as always! Friendly staff and always willing to answer questions that we have. Would definitely recommend to friends and family. More

by bajoh95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Feb 19, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 15, 2021

Great service and excellent staff The location of the river ship is very accessible the shop is clean and properly laid out the show room is excellent with all the rack full and the staff is extremely fr More

by Gtchung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Kaylee Apostol
Feb 18, 2021 -

Chevy Exchange responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 13, 2021

Mr Trujillo was completely professional and walked me through every step of the new vehicle process and explained all of the features of my new Chevrolet Malibu. The dealership is clean and inviting and More

by rgarci01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saray Morales
Feb 18, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 11, 2021

I am so happy with my 2018 Chevy Tahoe, everyone at Chevy Exchange was amazing, Viviana was very helpful in connecting us with Danny. Danny made our purchase experience one to remember he went out of his way More

by Gracie Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance,
Feb 17, 2021 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 04, 2021

The team was amazing and the entire process was seamless. My husband and I drove up from out of town and they waited for us and were very pleasant when we arrived. We will be recommending them! More

by longsha5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Chevy Exchange responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing The Chevrolet Exchange! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 03, 2021

Kaylee Apostol was polite, great customer experience and helpful. Ones we get outside of dealership then she came out get us that was friendly and impressive. More

by Ganbold GD
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 08, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this review. We are pleased to hear that Kaylee was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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