Chevy Exchange
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Second time buying with them same seller there the best I’ll definitely recommend this dealer and always ask for viviana she’s bilingual and the best also rafat I’ll definitely recommend this dealer and always ask for viviana she’s bilingual and the best also rafat More
Danny Trujillo is the absolute best sales representative I'v ever dealt with, his patients and listening ability is truly outstanding!!! I'm 47 years old and have preached meany cars over the years my exper I'v ever dealt with, his patients and listening ability is truly outstanding!!! I'm 47 years old and have preached meany cars over the years my experience with Danny was hands down the best of all time. If your looking for a Chevy, GO TO THE EXCHANGE AND ASK FOR DANNY!!!!! TWENTY STARTS!!! More
Danny was very helpful and patient and SO KIND. He listened to what i wanted and worked to get me in a vehicle i loved! listened to what i wanted and worked to get me in a vehicle i loved! More
Danny was knowledgeable, experienced and helped me get a good deal and it worked out very well.. The staff was nice and all were willing to help get it done! a good deal and it worked out very well.. The staff was nice and all were willing to help get it done! More
Great car. The staff was amazing to deal with. Everything they said about the car was correct and true. The car is amazing and it was a true delight to work with this group. I look forward to dealing with th they said about the car was correct and true. The car is amazing and it was a true delight to work with this group. I look forward to dealing with them and buying a few more cars from them. I would highly recommend them to anyone More
Just your dealer wants the sale is over with you cannot get a response from no one my car was not properly cleaned Windows dirty inside not vacuum and they could have changed the oil get a response from no one my car was not properly cleaned Windows dirty inside not vacuum and they could have changed the oil More
The staff members were all very great to work with. The dealership was very nice and clean as you would expect. The vehicle I purchased was awesome and we're very happy with our new Tahoe. Thanks to all th dealership was very nice and clean as you would expect. The vehicle I purchased was awesome and we're very happy with our new Tahoe. Thanks to all the team members! More
Five Stars! I was in the market for an end of the year clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 20 clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 2019-2020. One day, I put in 2019 and forgot to put a 2020 as the end year. A 2021 RS Traverse popped up with an outstanding price! Better than the clearance 2020's. The price was unbelievable! I called Chevy Exchange and talked to Viviana. After talking to the General Manager, She found out that the price on the website was a mistake. Without me saying anything back to them, their response was that they were going to honor the price even though it was listed at a price they did not intend. I appreciate Rafat the General Manager for giving me that price! Everyone from Viviana, to Lance, the accessories representative to the finance specialists Cass and Michael, were caring and professional. Throughout the entire process Viviana was quick to respond and help in this out of state long distance transaction. I drove over five hours to complete the deal. Although, they did not have to do what they did, they honored the price and throughout the process they kept their word. Your word matters. And this dealership honored their word. In regards to my transaction, I have been encouraged knowing there is a dealership that cares about being truthful and ethical! These traits can be hard to find at times in any business interaction and I was very pleased to find them at work here. More
First time buyer at Chevy exchange Kaylee was so kind and super helpful picking out the right truck for me! I will be back in the future for sure! super helpful picking out the right truck for me! I will be back in the future for sure! More
Rob Johns and Jeff Albert are always a pleasure to deal with. This is the 3rd or 4th car I've bought from them in the past 15 years. with. This is the 3rd or 4th car I've bought from them in the past 15 years. More