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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

February 16, 2021

The team was a great help as always! Friendly staff and always willing to answer questions that we have. Would definitely recommend to friends and family. More

by bajoh95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Feb 19, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 15, 2021

Great service and excellent staff The location of the river ship is very accessible the shop is clean and properly laid out the show room is excellent with all the rack full and the staff is extremely fr More

by Gtchung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Kaylee Apostol
Feb 18, 2021 -

Chevy Exchange responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 12, 2021

Mr Trujillo was completely professional and walked me through every step of the new vehicle process and explained all of the features of my new Chevrolet Malibu. The dealership is clean and inviting and More

by rgarci01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saray Morales
Feb 18, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 11, 2021

I am so happy with my 2018 Chevy Tahoe, everyone at Chevy Exchange was amazing, Viviana was very helpful in connecting us with Danny. Danny made our purchase experience one to remember he went out of his way More

by Gracie Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance,
Feb 17, 2021 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 04, 2021

The team was amazing and the entire process was seamless. My husband and I drove up from out of town and they waited for us and were very pleasant when we arrived. We will be recommending them! More

by longsha5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Chevy Exchange responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing The Chevrolet Exchange! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 03, 2021

Kaylee Apostol was polite, great customer experience and helpful. Ones we get outside of dealership then she came out get us that was friendly and impressive. More

by Ganbold GD
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 08, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this review. We are pleased to hear that Kaylee was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 28, 2021

Great job by Kaylee keeping the lease buyout process fast and efficient. She made it painless and it was greatly appreciated as I was pressed for time. Thank you!! More

by Chadd
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 28, 2021

Kaylee was a great person to work with. She was very friendly and helpful. Her ambition to go out and show me vehicles even though it was snowing and cold. Also like to mention that Francisco Zabala w More

by skarb87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala, Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 27, 2021

They were straightforward and knowledgeable. Let us take the vehicle overnight and were very responsive and checked in often. Polite and friendly people throughout. Good job. More

by rahoeksema
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 25, 2021

Great dealer had a huge inventory compared to others around filled with multiple bilingual sales representatives. When time to negotiate didn’t play games and forward with reasonable numbers More

by Asdfg1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Feb 01, 2021 -

Chevy Exchange responded

We love hearing about customers that have a terrific experience at The Chevrolet Exchange. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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