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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

March 18, 2021

Second time buying with them same seller there the best I’ll definitely recommend this dealer and always ask for viviana she’s bilingual and the best also rafat More

by Esmeralda ochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review, Esmeralda. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 16, 2021

Danny Trujillo is the absolute best sales representative I'v ever dealt with, his patients and listening ability is truly outstanding!!! I'm 47 years old and have preached meany cars over the years my exper More

by razmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler, 5 Starts
Mar 18, 2021 -

Chevy Exchange responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 14, 2021

Danny was very helpful and patient and SO KIND. He listened to what i wanted and worked to get me in a vehicle i loved! More

by acichocki
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 13, 2021

Danny was knowledgeable, experienced and helped me get a good deal and it worked out very well.. The staff was nice and all were willing to help get it done! More

by mpewe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Mar 18, 2021 -

Chevy Exchange responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Danny and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 10, 2021

Great car. The staff was amazing to deal with. Everything they said about the car was correct and true. The car is amazing and it was a true delight to work with this group. I look forward to dealing with th More

by dougwitzig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Mar 15, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 10, 2021

Just your dealer wants the sale is over with you cannot get a response from no one my car was not properly cleaned Windows dirty inside not vacuum and they could have changed the oil More

by eyeeat69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Rendall, Moody Shehadeh
Mar 11, 2021 -

Chevy Exchange responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 10, 2021

The staff members were all very great to work with. The dealership was very nice and clean as you would expect. The vehicle I purchased was awesome and we're very happy with our new Tahoe. Thanks to all th More

by TahoeDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Mar 15, 2021 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 09, 2021

Five Stars! I was in the market for an end of the year clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 20 More

by Ohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Chevy Exchange responded

Thank you for the wonderful review and for traveling to The Chevrolet Exchange from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 08, 2021

First time buyer at Chevy exchange Kaylee was so kind and super helpful picking out the right truck for me! I will be back in the future for sure! More

by Daniel Beasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Mar 11, 2021 -

Chevy Exchange responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 05, 2021

Rob Johns and Jeff Albert are always a pleasure to deal with. This is the 3rd or 4th car I've bought from them in the past 15 years. More

by mradelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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