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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

March 10, 2021

Great car. The staff was amazing to deal with. Everything they said about the car was correct and true. The car is amazing and it was a true delight to work with this group. I look forward to dealing with th More

by dougwitzig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Mar 15, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 10, 2021

Just your dealer wants the sale is over with you cannot get a response from no one my car was not properly cleaned Windows dirty inside not vacuum and they could have changed the oil More

by eyeeat69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Rendall, Moody Shehadeh
Mar 11, 2021 -

Chevy Exchange responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 10, 2021

The staff members were all very great to work with. The dealership was very nice and clean as you would expect. The vehicle I purchased was awesome and we're very happy with our new Tahoe. Thanks to all th More

by TahoeDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Mar 15, 2021 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 09, 2021

Five Stars! I was in the market for an end of the year clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 20 More

by Ohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Chevy Exchange responded

Thank you for the wonderful review and for traveling to The Chevrolet Exchange from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 08, 2021

First time buyer at Chevy exchange Kaylee was so kind and super helpful picking out the right truck for me! I will be back in the future for sure! More

by Daniel Beasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Mar 11, 2021 -

Chevy Exchange responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 05, 2021

Rob Johns and Jeff Albert are always a pleasure to deal with. This is the 3rd or 4th car I've bought from them in the past 15 years. More

by mradelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 04, 2021

Jeff, and everyone else, at Chevy Exchange were great to work with on this purchase. They were friendly, knowledgeable, and kind. I’d recommend this dealership to friends and family. More

by chad2helms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Arce
Mar 09, 2021 -

Chevy Exchange responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 02, 2021

Vehicle I came to look at that I was told was available was not on site to be viewed. Liked that particular vehicle because of the color and some of the features/accessories. Moody was able to get us in a More

by Mrcampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Mar 05, 2021 -

Chevy Exchange responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 22, 2021

Moody was very knowledgable and very helpful throughout the process of ordering our 2021 Suburban. I was able to contact him every time I tried and he always was friendly and helpful. The general sales man More

by Steveb
Recommend Dealer
Yes
Employees Worked With
Michael Baruch, Moody Shehadeh
Feb 25, 2021 -

Chevy Exchange responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Moody and our team were helpful during your visit and that you love your new Suburban. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 22, 2021

The exchange is great. They take care of us every time. Great service and great price. Will always buy from them. Rob and Kaylee are great to work with. More

by Kmoons23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Feb 25, 2021 -

Chevy Exchange responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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