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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

April 02, 2021

Danny Trujillo was a great help getting me into the vehicle I was looking for. Very professional! I will be recommending him to many others! More

by j_mcmillon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 02, 2021

This place made what ever they could to get me approved. It took time but at the end of the day I was able to drive home on a new SUV. Shout-out to my cousin and his manager for helping me out. As soon as I More

by elbigboss19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Chevy Exchange responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 01, 2021

Quick and easy process and the buying process was enjoyable. Great customer service and Viviana as well as everyone there was willing to help with anything I needed throughout the process. More

by stowen02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Chevy Exchange responded

Thank you for letting us know how happy you were with your buying experience! We will make sure to pass on your kind words to the rest of our staff, and we hope to earn the opportunity to work with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 30, 2021

I have been coming to Danny Trujillo for my vehicle purchases for years, He has helped me pick out my last 3 purchases and I have never been disappointed. I will continue to use his services as long as More

by kittyruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 29, 2021

This dealership is top notch. From the moment you walk in they are there to help and answer all of your questions. And when you decide what you want they will find it if it isn't in stock. Kudos to Rob, Jeff More

by 1bzguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hemmer, Rick Eggan
Apr 05, 2021 -

Chevy Exchange responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 27, 2021

Both Kaylee and the manager were very welcoming, friendly and did the best they could to ensure that we walk out with a great offer. More

by Denisefigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala, Kaylee Apostol
Mar 31, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 25, 2021

If you are looking for a car, try the Chevy Exchange and ask for Kaylee. You will be treated professionally, with respect and care, and you will walk out feeling great behind the steering wheel of a new car More

by Hondahrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Kaylee Apostol
Mar 29, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 23, 2021

I bought my Chevy because of Jeff and Rick (who heads the Service department). They made me feel like I was in good hands and any problem I had would be dealt with in a timely and professional manner. More

by JKane
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Mar 26, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 22, 2021

Our experience at the Chevy Exchange was wonderful! I highly recommend this dealership. They are courteous and professional. Both Rob (sales manager) and Moody (salesperson) treated us with respect and l More

by Mrum1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Mar 25, 2021 -

Chevy Exchange responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 20, 2021

Excellent experience working with this dealership. They work hard to get you what you want at a reasonable price. I would highly recommend this place. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Moody Shehadeh
Mar 24, 2021 -

Chevy Exchange responded

Brian, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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