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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

April 28, 2021

After our first purchase purchase of a Silverado back in 2018, we new that the Chevy exchange in lake bluff was a great place where they make you feel at home! From their clean and presentable show room to More

by 13oscarcontreras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Chevy Exchange responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 27, 2021

2nd car I have bought from Chevy exchange. I went in and new exactly what I wanted as far as a car and Moody made it happen . Thank you More

by Amanda Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Apr 30, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review, Amanda. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 26, 2021

Of all the dealerships I have worked with over the years The Chevy exchange is the absolute best if I could give you 10 Stars I would and thank you for everything that you have done for me! More

by advisesoonest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Chevy Exchange responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 18, 2021

The best experience with moody and the staff thank you so much Chevy exchange thanks for everything best dealership in town hands down thanks again. More

by Shehadeh1ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Apr 21, 2021 -

Chevy Exchange responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 17, 2021

Danny was outstanding to work with. He was very helpful and knowledgeable. Just an overall great experience. Would definitely recommend to anyone looking to buy a car. More

by nicholelopatin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 12, 2021

I bought my first ever brand new vehicle from Chevy Exchange. From starting the buying process and speaking to Rafat, to talking though the options and deals with Danny and finally talking to Baha for More

by onetimer82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 12, 2021

Over all a good experience. This is my 2nd car from here would definitely come back. Unfortunately during this time there was not a whole lot of selection of cars but I still got what I wanted. More

by GerardoH
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Apr 15, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review, Gerardo. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 09, 2021

I went in to trade a Car that I had bought at this dealership and left with a beautiful SUV and with a great deal thanks to Danny Trujillo. More

by jdavila018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 09, 2021

The whole experience at the Chevy exchange was very professional and efficient. The sale person was very good. He didn’t pressure me at all. The customer service person was very straight forward about More

by j_milani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 09, 2021

I've been to many dealerships in the past and Moody is by far the best sales rep I've had the pleasure of working with! More

by carlnottoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Michelle Rendall, Moody Shehadeh
Apr 14, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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