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Chevy Exchange

Lake Bluff, IL

4.9
851 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 851 reviews

August 14, 2021

Zuleyca Antunez was completely awesome and this has been my best experience I have had at a dealership ever. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuleyca Antunez
Aug 18, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 12, 2021

We were very lucky to get to work with Michelle. We called looking for a new vehicle and given the market we are currently in, she gave us the truth, and offered us an alternative. She was very attenti More

by Kolby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Aug 16, 2021 -

Chevy Exchange responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 06, 2021

Outstanding customer service. I live in Wisconsin (75 miles away) found 2017 Corvette was interested in we discussed price on phone I then went and test drove it and bought it. My salesman (Moody) was aw More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Aug 11, 2021 -

Chevy Exchange responded

Mike, we loved reading this review! Happy customers are our aim, and it appears Moody really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 05, 2021

This is my fourth time purchasing a car from them. They are always professional and great to work with. I like working with them as I never get a run around. This last time I was in a hurry and they got More

by Karl.kalsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Chevy Exchange responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 30, 2021

Worked with Chevy Exchange over a number of months amid the car shortage to get a new truck. They kept me up to date on status and were flexible when truck came in for me to test drive and ultimately purch More

by bak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Aug 04, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 29, 2021

Thanks to Viviana I had the absolute best car buying experience ever! So wonderful that I look forward to coming back for continued business when it’s time for my husband to buy. I finally found a deale More

by StephScheve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 29, 2021

Very respectful about masks and social distancing. They went above and beyond to make the sale happen. Highly recommend this dealership and Danny to take care of you. More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Chevy Exchange responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 27, 2021

From the moment we pulled up they knew who we were. They kept in contact to make sure we knew who to talk to and if we were still able to make our appointment. From the time we arrived to the time we left t More

by bart.melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jul 30, 2021 -

Chevy Exchange responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 16, 2021

This was by far the BEST experience we have ever had purchasing a car! Danny and Rafat are the most amazing and professional people ever! This transaction was fast, easy and no "BS"! I will ONLY purch More

by Mark S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 16, 2021

Excellent service and this dealership is phenomenal, I will tell everyone of my experience at this dealership and look forward to additional purchases in the future More

by lenesshop2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jacobs, Moody Shehadeh, Carlos Medina, Kaylee Apostol, Zuleyca Antunez, Samuel Cervantes
Jul 21, 2021 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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