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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

June 22, 2021

Just purchased a Certified Bolt here and traded in a Nissan Leaf. Price on the Bolt, trade allowance & finance rate were all OUSTANDING. General manager Rafat came over during the negotiations and flo More

by Frederal
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala
Jun 25, 2021 -

Chevy Exchange responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 15, 2021

Jacquelyn and her manager are phenomenal salespeople. While we were't able to make a deal, they were an absolute pleasure to work with! They tried to accommodate my needs to the best of their ability, an More

by Vladislav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn , Jacquelyn Arce
Jun 21, 2021 -

Chevy Exchange responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 15, 2021

It was such a pleasure to walk into the Chevy Exchange on a Friday afternoon and have Kaylee greet us ! She is a very good listener and began to show us the Chevy Trax. We were very pleased with our More

by Bebord 4266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Jun 21, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 05, 2021

Danny Trujillo was great! He walked us through each step of the process, answered all of our questions and never pressured us. It’s a great car and I would definitely buy for the Exchange again. More

by bmreed2804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Chevy Exchange responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to The Chevrolet Exchange. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 30, 2021

The staff and the service I recieved was simply superb. I viewed the Chevy Trax online on the website. Once at Chevy Exchange test drove the Chevy Trax and I was sold. More

by evelynwashington6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Jun 03, 2021 -

Chevy Exchange responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 28, 2021

Good buying process. Kaylee was helpful and easy to work with. I was able to get a good price for my trade and a decent deal for my purchase. More

by beezrdz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Jun 04, 2021 -

Chevy Exchange responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 27, 2021

I never write reviews; however, my experience with Zuleyca at Chevy Exchange was nothing short of phenomenal. Zuleyca is an admirable individual whose character is both charismatic and confident. Zule More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuleyca Antunez
Jun 02, 2021 -

Chevy Exchange responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 27, 2021

Everyone there was so nice and helpful and made me feel comfortable. Thank you kaylee for all your Help. She is extremely nice and helpful and I’m happy with my new truck and I will sending my husband t More

by LUKEYWATKINS9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Jun 02, 2021 -

Chevy Exchange responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 23, 2021

10/10 highly recommend this dealership and their team. We worked with Moody and he made the trade in/ buy process go smoothly. Friendly and clean environment. Will definitely recommend my friends and family. More

by denisseperez43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
May 26, 2021 -

Chevy Exchange responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 17, 2021

I had never been to the Chevy Exchange, but they had a car I wanted so I went. I got a car I wanted at a very good price. More

by pask13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol, Jacquelyn Arce
May 20, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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