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Chevy Exchange

Lake Bluff, IL

4.9
806 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 806 reviews

July 02, 2021

Danny’s customer service and guests accommodations on spot, was recommended to hi by somebody else and everything else met well. Driving my new equinox now More

by eddiemtz79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming in to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 02, 2021

This was a very smooth transaction. Michelle did fabulous, with excellent communication, answering all my questions and great customer service. Danny was great! He displayed great customer service a More

by msmith243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jul 08, 2021 -

Chevy Exchange responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 01, 2021

Michelle from the internet team was very helpful and got back to us quickly. Danny was a pleasure to work with and stayed late to close the deal. The exchange met the pre discussed price with no surprises. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Jacquelyn Arce
Jul 07, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 26, 2021

The whole experience was so positive, service area looks amazing!! More

by Chuck.smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Jun 30, 2021 -

Chevy Exchange responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 26, 2021

Everybody at the dealership was super cool,customer service is at a all time high Process was really simple I love my new scat pack If you’re thinking Chevy these are the guys to see More

by Bridgeboysko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Jun 30, 2021 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 24, 2021

I went to purchase a new truck and they had great service towards customers and great attitude all around! More

by Andrew Centeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Jun 29, 2021 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 22, 2021

Just purchased a Certified Bolt here and traded in a Nissan Leaf. Price on the Bolt, trade allowance & finance rate were all OUSTANDING. General manager Rafat came over during the negotiations and flo More

by Frederal
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala
Jun 25, 2021 -

Chevy Exchange responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 15, 2021

It was such a pleasure to walk into the Chevy Exchange on a Friday afternoon and have Kaylee greet us ! She is a very good listener and began to show us the Chevy Trax. We were very pleased with our More

by Bebord 4266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Jun 21, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 15, 2021

Jacquelyn and her manager are phenomenal salespeople. While we were't able to make a deal, they were an absolute pleasure to work with! They tried to accommodate my needs to the best of their ability, an More

by Vladislav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn , Jacquelyn Arce
Jun 21, 2021 -

Chevy Exchange responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 05, 2021

Danny Trujillo was great! He walked us through each step of the process, answered all of our questions and never pressured us. It’s a great car and I would definitely buy for the Exchange again. More

by bmreed2804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Chevy Exchange responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to The Chevrolet Exchange. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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