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Chevy Exchange

Lake Bluff, IL

4.9
852 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 852 reviews

September 16, 2021

In for new vehicle service. Very quick and thorough. Thank You for taking my vehicle. More

by Brannonkara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Sep 17, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 16, 2021

Service was tremendous, kaylee was very knowledgeable, friendly and extremely helpful. Kaylee showed me a number of cars and SUVs and had all the answers to any of my questions More

by Kbjis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Sep 17, 2021 -

Chevy Exchange responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 16, 2021

Danny was very Knowledgeable & easy to work with. The overall process was so seamless and smooth! More

by crissy.hood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Chevy Exchange responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 15, 2021

Easy to work with, in and out in no time at all, very happy with service. More

by Kcurtcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Sep 16, 2021 -

Chevy Exchange responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 15, 2021

Convenient Location, easy access. Friendly, professional staff and 10 cents Coke’s! Nice vehicle selection. More

by Alexander A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 12, 2021

This dealership is top of the line. All the employees were very respectful and patient, especially Kaylee. Everyone made the car buying process less stressful. What a great experience, I would definitely More

by Dtimmers22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Sep 14, 2021 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 12, 2021

Danny and the team were very friendly, explained the process and were very flexible to try and help us get our car within budget. We are very happy with our car. Rob was very honest and fair and I appre More

by Bortz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 11, 2021

My experience at Chevy was fantastic!Kaylee was My experience at Chevy was fantastic! Kaylee was friendly, informative and very knowledgeable. Kalee was wonderful to work with. She answered all o More

by Mnassaf89
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Sep 13, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 11, 2021

Moody was amazing to work with he made the car buying experience smooth and easy would definitely come back for the next car I buy! Definitely will recommend the dealership & working with moody to friend More

by Amymutimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Sep 13, 2021 -

Chevy Exchange responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 10, 2021

Kaylee was very professional, attentive, and knowledgable during the sales part of my first meeting. I wish she could have been allowed to stay with me through the rest of the sales process. The other two sa More

by Brannonkara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Sep 13, 2021 -

Chevy Exchange responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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