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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
852 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 852 reviews

September 22, 2021

Simply… the best! A wonderful and smooth transaction. Danny showed us a few cars and we picked one and he made sure it was clean and ready for us to take home. A wonderful shopping experience More

by Car purchase 2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 21, 2021

Everyone is friendly and welcoming. I have bought 3 cars in the last few years and Danny has always helped me find a car that meets my needs. I would highly recommend Danny and Chevy Exchange. More

by benel5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jacobs, Kaylee Apostol, Zuleyca Antunez, Samuel Cervantes
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Sep 21, 2021 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 21, 2021

The buying process was smooth and easy from start to finish. Everything was explained throughly and completely and there no surprises. More

by latayan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
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Sep 23, 2021 -

Chevy Exchange responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 21, 2021

The customer service here was outstanding. After looking for a month she was very patient and I definitely came out happy with my purchase. More

by Karina3844
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zuleyca Antunez
Report | Print
Sep 23, 2021 -

Chevy Exchange responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 21, 2021

This guys are awesome they will make a deal happen !! Definitely recommend this guys to anyone!!!moody best salesman More

by Ivanf975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
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Sep 21, 2021 -

Chevy Exchange responded

Thank you for letting us know how happy you were with your buying experience! We will make sure to pass on your kind words to the rest of our staff, and we hope to earn the opportunity to work with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 21, 2021

Mr. moody was very helpful with giving me my many choices of cars they have and was able to help me get a brand new car today couldn’t be more happier More

by Hack123ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Sep 23, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 19, 2021

Viviana was absolutely amazing. She helped me get my very, first car. She explained everything on our test drive and answered all my questions. I will be referring my friends and family to go to her. More

by amberpalmer.029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2021 -

Chevy Exchange responded

Thank you for this amazing review, Amber! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 18, 2021

I appreciate how easy, straight forward and accommodating this experience has been. So excited to drive my new car! More

by Chenry6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Sep 20, 2021 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 18, 2021

Everyone involved was fantastic! It made it a quick, smooth process from start to finish. More

by phogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Zuleyca Antunez
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Sep 20, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2021

Ms. Apostol is by far the best!! She was polite, well spoken and very professional. Actually, all the staff is awesome at The Chevy Exchange. Looking forward to working with a great dealership for servi More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler and Samuel Cervantes , Kaylee Apostol
Report | Print
Sep 17, 2021 -

Chevy Exchange responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Kaylee and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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