Back

Chevy Exchange

Lake Bluff, IL

4.9
806 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
Contact Dealership

1 Sherwood Terrace

Lake Bluff, IL

60044

Directions

By Type

Showing 806 reviews

July 29, 2021

Very respectful about masks and social distancing. They went above and beyond to make the sale happen. Highly recommend this dealership and Danny to take care of you. More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Chevy Exchange responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 29, 2021

Thanks to Viviana I had the absolute best car buying experience ever! So wonderful that I look forward to coming back for continued business when it’s time for my husband to buy. I finally found a deale More

by StephScheve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 27, 2021

From the moment we pulled up they knew who we were. They kept in contact to make sure we knew who to talk to and if we were still able to make our appointment. From the time we arrived to the time we left t More

by bart.melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jul 30, 2021 -

Chevy Exchange responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 16, 2021

This was by far the BEST experience we have ever had purchasing a car! Danny and Rafat are the most amazing and professional people ever! This transaction was fast, easy and no "BS"! I will ONLY purch More

by Mark S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 16, 2021

Excellent service and this dealership is phenomenal, I will tell everyone of my experience at this dealership and look forward to additional purchases in the future More

by lenesshop2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jacobs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Carlos Medina, Kaylee Apostol, Zuleyca Antunez, Samuel Cervantes
Jul 21, 2021 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 14, 2021

Was the Best experience I’ve ever had buying a car ! Jacquelyn was excellent to deal with and Danny was the best ! Very knowledgeable personable and very helpful couldn’t have asked for a better experie More

by victoroffutt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 12, 2021

I had a very comforting experience with my buying a new car, kaylee (brand manager) was very helpful and welcoming. She took me through the whole process from the beginning to the end, while answering a More

by Bane_j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Jul 15, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 12, 2021

I am usually not very trusting with car dealers but had a goodcfeeling from first contact. Appointment was easy to set and no wait time upon arrival through sales and finance. More

by Pgmarrz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala, Kaylee Apostol
Jul 15, 2021 -

Chevy Exchange responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 03, 2021

Very easy to work with especially with purchasing out of town. Everyone was quick with responses, numbers were exactly as quoted, vehicle was delivered very clean with full tank of gas. All paperwork and ke More

by Lisaifogleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle, Michelle Rendall
Jul 08, 2021 -

Chevy Exchange responded

Lisa, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 02, 2021

Really liked Danny! He is so friendly and relatable and does not come off pushy or as a stereotyped car salesperson. I would absolutely send my friends to him to purchase a new car! More

by ak
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Chevy Exchange responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Danny. Please let us know if we can ever help you in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

...
40
...