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Chevy Exchange

Lake Bluff, IL

4.9
806 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 806 reviews

August 26, 2021

Danny Trujillo, Rob John’s and the finance manager were true professionals from the pre sale to the sale. All were responsive and provided great follow up. They also took personal interest in me as a perso More

by jsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 22, 2021

Pleasant environment and friendly people. Good selection. Large service department. Convenient location. We would definitely return for our next purchase. Would recommend to others as well. More

by PM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Aug 25, 2021 -

Chevy Exchange responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 21, 2021

Great service from the sales representative as well as management. We were able to work out a deal that pleased both of us. Overall great experience. More

by ivanburciaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler, Zuleyca Antunez
Aug 24, 2021 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 21, 2021

I have never felt so at home. From Rafat to Danny I truly felt like my brothers were taking care of me. Unreal experience. Ty More

by Naz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Chevy Exchange responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 18, 2021

Michelle has made this the easiest car buying experience I have ever had. She was polite, dynamic, and very knowledgeable! Michelle is awesome to work with More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
Aug 23, 2021 -

Chevy Exchange responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 14, 2021

Zuleyca Antunez was completely awesome and this has been my best experience I have had at a dealership ever. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuleyca Antunez
Aug 18, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 11, 2021

We were very lucky to get to work with Michelle. We called looking for a new vehicle and given the market we are currently in, she gave us the truth, and offered us an alternative. She was very attenti More

by Kolby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Aug 16, 2021 -

Chevy Exchange responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 06, 2021

Outstanding customer service. I live in Wisconsin (75 miles away) found 2017 Corvette was interested in we discussed price on phone I then went and test drove it and bought it. My salesman (Moody) was aw More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Aug 11, 2021 -

Chevy Exchange responded

Mike, we loved reading this review! Happy customers are our aim, and it appears Moody really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 05, 2021

This is my fourth time purchasing a car from them. They are always professional and great to work with. I like working with them as I never get a run around. This last time I was in a hurry and they got More

by Karl.kalsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Chevy Exchange responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 30, 2021

Worked with Chevy Exchange over a number of months amid the car shortage to get a new truck. They kept me up to date on status and were flexible when truck came in for me to test drive and ultimately purch More

by bak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Aug 04, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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