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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
852 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 852 reviews

November 01, 2021

Jeff was a good salesman and Exchange was a good dealership to work with. I bought other vehicles from them and have one more on order. More

by frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 30, 2021

Moody was absolutely fantastic to work with. From the time I walked in the door until the time I drove away with my new vehicle he was top notch and new what I needed. The whole process was absolutely th More

by Bferg0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Francisco Zabala
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Nov 01, 2021 -

Chevy Exchange responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 28, 2021

Amazing experience and Danny was awesome!!! Management was amazing also!!! I would recommend to all my friends and family. More

by Ashauntemclean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jacobs, Moody Shehadeh, Zuleyca Antunez, Samuel Cervantes
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Oct 29, 2021 -

Chevy Exchange responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 23, 2021

Danny, is a very good car salesman.. He made everything so simple and easy.. I would most definitely recommend him to other people.. he answered all the questions that I needed answered.. if was nice doing More

by barbarajackson36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 23, 2021

Moody made this is transition very smooth and made me at ease with this purchase.He even fed me because I had covid injection before I came to my appointment and was feeling kinda weak. He went above and b More

by Kimschade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
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Oct 25, 2021 -

Chevy Exchange responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 22, 2021

Moody great salesman made everything easy and fun thank you Chevyexchange we coming for next car More

by Myersmarym1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Report | Print
Oct 25, 2021 -

Chevy Exchange responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 22, 2021

Moody was a great salesman and made the experience easy and understandable. I will definitely be coming to him for all my questions and concerns. More

by Rgallia3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
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Oct 25, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 22, 2021

The best dealership to date. Very happy with the this dealership will continue ordering cars from here! More

by williamgehrke9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 19, 2021

It was a pleasure working with Michelle, she was able to assist and answer any question I had pertaining to my vehicle and order. She was always extremely patient with me as there were factory delays that w More

by jillmitchell1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance , Michelle Rendall, Moody Shehadeh
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Oct 21, 2021 -

Chevy Exchange responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Michelle was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 14, 2021

Jeff has been selling me and my family cars for 20 plus years! Even sold me my first car ever! Wouldn’t consider going to anyone else! More

by belowthebar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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