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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

September 12, 2021

Danny and the team were very friendly, explained the process and were very flexible to try and help us get our car within budget. We are very happy with our car. Rob was very honest and fair and I appre More

by Bortz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 11, 2021

Moody was amazing to work with he made the car buying experience smooth and easy would definitely come back for the next car I buy! Definitely will recommend the dealership & working with moody to friend More

by Amymutimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Sep 13, 2021 -

Chevy Exchange responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 11, 2021

My experience at Chevy was fantastic!Kaylee was My experience at Chevy was fantastic! Kaylee was friendly, informative and very knowledgeable. Kalee was wonderful to work with. She answered all o More

by Mnassaf89
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Sep 13, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 10, 2021

Kaylee was very professional, attentive, and knowledgable during the sales part of my first meeting. I wish she could have been allowed to stay with me through the rest of the sales process. The other two sa More

by Brannonkara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Sep 13, 2021 -

Chevy Exchange responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 08, 2021

Danny did a fantastic job walking me through the buying process and took the time to answer all of my questions. I would receive him to anyone looking for a new car. More

by Wdstinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 06, 2021

First and foremost my most sincere compliments to a ultra professional sales professional who performed as his title states . I have been around the horn more years than most AND I ATTEST THAT MOOD More

by Larrysasso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Moody Shehadeh
Sep 08, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 06, 2021

Out standing service, friendly and professional, highly recommend! Waiting area is kept clean, over all it is always a great experience at the Chevy Exchange! More

by Zule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Cervantes
Sep 08, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 04, 2021

I received great service from moody he was great going over everything and has really helped and got me into a car that I can afford thanks so much for everything moody More

by Bayelgarrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Sep 07, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 03, 2021

Moody was very professional and made sure I got exactly what I wanted. If I could give him 10 stars, I would! Thank you so much Moody! More

by Shador.how
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Sep 03, 2021 -

Chevy Exchange responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 03, 2021

Moody was the very best car salesman that I have ever purchased a vehicle from. He thoroughly explained how my vehicle works and how to use all of the options. He offered me competitive financing options More

by Platinumcharter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Sep 03, 2021 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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