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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

October 14, 2021

Rob Johns, Danny Trujillo and Baha Assaf all went out of they’re way over the phone texting after hours and above and beyond at the dealership. Had my new trail boss sparking clean and hands down smoothest More

by Jasper.Gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2021 -

Chevy Exchange responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 14, 2021

Moody, Baha, Lance, and Rafat were so professional and friendly! I felt like we were dealing with friends and family throughout the entire process. They made everything seamless from start to finish. Ever More

by Kathy38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Francisco Zabala
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Oct 15, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 09, 2021

A refreshing experience. I was blown away by the professionalism of Danny in sales and the exchange team. We ordered a corvette and it even came way earlier then we expected. Thank you More

by HARMS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 07, 2021

Danny is very knowledgeable, and makes your experience of buying a vehicle so easy going like you are family. I’ve bought two vehicles from Chevy Exchange now and both times have came out with exactly what More

by Davesp113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review, Dave. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 04, 2021

very good service and good prices I do recommend this place to buy cars Thanks. More

by zarco181973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 02, 2021

Easy process and Moody was very friendly. He was respectful and made sure everything was taken care of for me, More

by AlexG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh, Francisco Zabala
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Oct 04, 2021 -

Chevy Exchange responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 02, 2021

Moody was amazing, I felt at ease, no pressure and the process could not have been easier. Paperwork was smooth and everyone was so friendly! Definitely recommending this dealer to friends and family!! More

by morales4025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Oct 04, 2021 -

Chevy Exchange responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 02, 2021

Great Service! Big thanks to Moody for all of his help on my first car. More

by K.ibarra0165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Oct 04, 2021 -

Chevy Exchange responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 29, 2021

It was stress free environment. Couldn’t choose a better dealership to come and buy from. Shout out to kaylee. More

by Marlon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall, Kaylee Apostol
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Sep 29, 2021 -

Chevy Exchange responded

We are so happy to hear that you enjoyed your buying experience with us. We strive to create a stress-free, comfortable environment and we are glad to see that you took notice in our efforts! If there is anything else you need, or if you have any questions on your new vehicle, please let us know! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 29, 2021

Danny has been very helpful even before I entered the dealership. Answering all my questions. More

by Mizraim Hernández
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Chevy Exchange responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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