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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

November 27, 2021

The whole team was very thorough, professional and focused on us having complete information and a positive experience. I will come back to the Chevy exchange for cars, service and refer friends. More

by sccd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Nov 29, 2021 -

Chevy Exchange responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 20, 2021

Michelle Rendall is the best!! She provided a wonderful experience for us to purchase our new Tahoe. She also did a great job managing our trade in and giving us a great offer. Fantastic experience, highly More

by JFN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Michelle Rendall
Nov 22, 2021 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 18, 2021

Chevy Exchange was Extremely helpful in the purchase of Chevy Exchange was Extremely helpful in the purchase of my Silverado. Jeff took the time in demonstrating all the features of my truck. I will hig More

by dceder27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Nov 18, 2021 -

Chevy Exchange responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 17, 2021

Great experience. Everyone was very friendly and helpful. Look forward to using your dealership in the future More

by dlizolson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
Nov 18, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 12, 2021

Danny was excellent to work with and I highly recommend him as a dealer to purchase a car. He is the best. More

by derrick.beasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 12, 2021

I had a wonderful experience purchasing my new truck. The process was stress free and pleasant. Danny Trujillo was very thorough and knowledgeable. Also, days after the purchase followed up and called me to More

by Anayatzin Dominguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan, Lance Legler, Michelle Rendall
Nov 29, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 06, 2021

Michelle made this transition so easy. We live in Indiana so buying out of state on the internet was our first experience and Michelle understood our situation and was patient with us and our skeptic More

by info91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabalo, Michelle Rendall, Francisco Zabala
Nov 08, 2021 -

Chevy Exchange responded

Thank you for the wonderful review and for traveling to The Chevrolet Exchange from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 05, 2021

This is my favorite dealership. Every single person especially Daniel, are all so helpful and understanding. They always help me find my favorite car. More

by ursourso3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Rick Eggan
Nov 06, 2021 -

Chevy Exchange responded

"Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com "

November 01, 2021

Jeff was a good salesman and Exchange was a good dealership to work with. I bought other vehicles from them and have one more on order. More

by frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 30, 2021

Moody was absolutely fantastic to work with. From the time I walked in the door until the time I drove away with my new vehicle he was top notch and new what I needed. The whole process was absolutely th More

by Bferg0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Francisco Zabala
Nov 01, 2021 -

Chevy Exchange responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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